SRE Leaders Panel: Managing Systems Complexity

In our previous panel, we spoke about how to overcome imposter syndrome in high tempo situations, and how culture directly affects the availability of our systems. Building on that last discussion, we gathered leading minds in the resilience industry to discuss how SRE can manage systems complexity, and how that's tightly intertwined with business health especially in the context of current health and social crises.


How to Evaluate your Customer Support Efforts

It’s happened to everyone—you purchase a new product you’ve wanted for a long time. But despite your excitement to use it, you realize, to great irritation, that you don’t really understand how to use it. These days, customers have an abundance of options any time they want to make a purchase. If something is too hard to use, returning it or canceling the subscription is just a few clicks away. Closing a deal does not mean your customer will stay.


Using Amazon Redshift Materialized Views with Looker

Materialized Views (MVs) allow data analysts to store the results of a query as though it were a physical table. This makes MVs a useful and valuable tool for analysts, especially those working in AWS Redshift, because they allow analysts to compute complex metrics at query time with data that has already been aggregated, which can drastically improve query performance.


Maintaining stellar website performance

When was the last time you checked your website’s performance? If your answer is longer than five minutes ago, you’re dropping the ball on one of the most important things you can do to improve bounce rates, Google rankings, conversions, and revenue. In this article, we go over the steps you need to take when maintaining a fast user experience.


Docker monitoring made easy

Docker is a platform that enables developers to run software in packaged environments called containers. These containers are operating system (OS)-level virtualized elements that share a common Linux server yet have their software, libraries, and configuration files bundled within them. These containers can communicate with each other and exchange information, making it easier to develop and host multiple applications through the CI/CD DevOps methodology.

Sponsored Post

How To Monitor Zoom Audio Video Conference Performance

With governments and businesses requiring workers to stay and work from home during this unprecedented global pandemic, enterprises are now more dependent than ever before on real time collaboration tools like Microsoft Teams, Zoom, and Cisco WebEx. IT staff within these organizations are under pressure to provide their Sr. Management a level of assurance that these tools are working well in this scenario. But with workers running devices IT doesn't own over networks they don't control means IT needs innovate quickly and find tools that can help them and help them fast.
Sponsored Post

Achieving a 12% performance lift migrating Raygun's API to .NET Core 3.1

Here at Raygun, improving performance is baked into our culture. We don't just think about our application performance, but more broadly, we look at our own infrastructure and ask if there's anything we can do to make it more performant for our business and for our customers. Two years ago, we switched our API from Node.js to .NET Core and achieved a 2000% increase in throughput. To continue that story, we recently upgraded .NET Core 2.1 to 3.1 and saw a 12% increase in performance. We enjoy presenting our performance findings, so in this post, we'd like to give some context into why we upgraded and the conditions that helped us achieve the 12% performance lift.

A Checklist for Preparing for Your Organization's Next PCI Audit

Organizations cannot afford to neglect their PCI compliance obligations. According to its website, PCI could punish offending organizations with a monetary penalty ranging in value from $5,000 to $100,000 per month. These fines could spell the end for a small business. Acknowledging those consequences, organizations need to make sure they’re PCI compliant. More than that, they must ensure they’re prepared for when auditors come knocking on their door.