Making your customers happy is essential in any industry, but it’s imperative for online businesses because the competition is only a few clicks away. If you want your customers to be satisfied, providing them a great user experience is essential. This is easier said than done, however. There are many approaches for organizations wanting to improve their user experience, and picking the right one can become overwhelming. We’re here to help.
As reported by Forrester in Q4, 2020, nearly a dozen technology vendors are riding a new wave of End-User Experience Management (EUEM) in IT right now—an exciting, emerging market that directly benefits IT departments and the employees they support.
Learn how AppDynamics helps execute existing synthetic user monitoring workloads at scale and more cost-effectively using a cloud-native, “Lambda-like” Kubernetes architecture.
Catchpoint has been recognized as a Strong Performer in the emerging field of end-user experience management (EUEM) by Forrester Research in The Forrester New Wave™: End-User Experience Management, Q4 2020. The Forrester New Wave report aims to help I&O professionals identify the right partner for their EUEM needs.
In today’s Tip of the Day, we are looking at troubleshooting remote end-user experience using Catchpoint’s Endpoint Monitoring solution. According to a recent set of figures from Stanford University, 42% of the U.S. labor force is working from home full-time. Based on their earnings, this group of work-from-home employees accounts for over two-thirds of U.S. economic activity.
Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, announced today that it was selected by Empire Office to anticipate, monitor, and document Empire’s end-user experience across their Citrix environment.
By monitoring the end-to-end user experience, IT professionals gain keen insights into application performance from the customer's perspective.