On Monday morning, June 5th there was a wide scale outage for Microsoft 365. Interestingly, for this one, they first reported it with a barrage of duplicate health status emails (why, we have no idea) but the issue was much more widespread than that – it was affecting most Microsoft Office 365 services: The first incident was Incident EX571516: Some users are unable to access Outlook on the web, and may experience issues with other Exchange Online services.

In today's digital landscape, where user experience can make or break the success of a business, organizations are increasingly prioritizing the monitoring and optimization of their digital experiences. Enter the world of digital experience monitoring (DEM) tools, which serve as vigilant guardians, ensuring that every user interaction is seamless, satisfying, and impactful.

You get what you pay for is a common axiom, one that even applies to infrastructure management solutions. Cloud vendors bundle Digital Experience Management (DEM) solutions with their services, seemingly at no extra charge. But such products lack the capabilities needed to understand how enterprise computing resources function. As a result, corporations do not make needed adjustments and lose time, revenue and increase user frustration.

Check out our new features: correlated network insights, solving agent management challenges and expanded support for SAP environments. Cisco AppDynamics has several leading observability feature additions to introduce this spring. Read on to learn more.

If you want to deliver an outstanding user experience you must know the differences between DEM and RUM. In this modern world, businesses are embracing digitization to provide better services to their customers. However, customer expectations and preferences have changed drastically over time. To address customer demands, businesses have started investing in systems and applications that enhance the user experience.