Status Page

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The Importance of Communicating Scheduled Maintenance to End-Users

Often, outages are planned. In fact, in most organizations, outages are typically not caused by something going wrong, but because some kind of IT operation requires your team to take a system temporarily offline. Communicating scheduled maintenance is just as important, if not more important than alerting users to unplanned outages.

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What is a Status Page? (& How Does It Benefit Companies/Customers)

There’s nothing worse than turning on your computer to start the work day and discovering the internet is down. We all know the frustration of tediously trying to figure out what’s wrong before finally breaking down and calling our service provider and waiting on hold, only to discover that it’s a known issue and it’s being addressed. What if there was a better way?

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Embed Your Status Page Everywhere

A well-crafted status page is designed to save you time, energy, and resources when communicating service irregularities. Instead of fielding thousands of support requests when you experience an outage, a status page provides a self-service way for your customers to get up-to-the minute information about any current downtime. It also allows you to proactively communicate maintenance and other work in advance.

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Announcing Status Pages

Communication is one of the hardest things to do well while responding to incidents. At FireHydrant, we’ve focused on helping people communicate well within their teams when responding to incidents, and also after the fact during post-incident reviews. But what about communicating with your customers? During an incident, your customers want to know that you’re aware of the problem and are working to mitigate or resolve it.

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15 Essential DevOps Apps for Microsoft Teams

DevOps engineers always need to check processes, increase work efficiency, and optimize operations. The main part of the work is to improve the quality of the product and set up smooth workflows. That’s why you need to control systems and react to downtime as quickly as possible. One of the best ways to do so is to get timely notifications is Teams DevOps Applications. MS Teams is widely used in many companies, so you probably already have it.

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Has GitHub Been Down More Since Its Acquisition by Microsoft?

Two years ago, on June 4th of 2018, Microsoft announced its acquisition of GitHub, unicorn darling of the developer tools startup ecosystem, for $7.5B in stock. The announcement unearthed a wide range of opinions and pontifications, ranging from “GitHub is doomed” to “Microsoft is smart”, with many predictions about GitHub’s future. Some thought Microsoft’s growing investments in its cloud offering, Azure, might help GitHub.

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Stay code-connected with 12 new DevOps features

Get stories from Work Life in your inbox Our mission is to unleash the potential of all teams by harnessing the power of collaboration tools and practices. This is particularly true for teams practicing DevOps, which is all about unlocking collaboration between development, IT operations, and business teams. However, this increased collaboration can come at a cost to developers.