The Best Real User Monitoring Tools and How to Choose One

Staying in control of your users’ digital experience and their level of satisfaction is the most important thing you can do as a software-based business. Yet, that’s impossible to do without tools that enable you to visualize how customers interact with your app or website from their perspective. They give you the data you need to understand how your webapp or website is performing and avoid slow pages or screens that make your customers run in the direction of your competitors.


Monitor application health with the new response codes tab in RUM

In this release, we’re bringing an all-new section to Real User Monitoring to provide another way for you to monitor application health; the Response Codes tab. Real User Monitoring now tracks the response codes from XHR/AJAX calls made in your web application using the JavaScript provider. You can now: Stacked view of your application’s response codes This feature brings vital insight into the health of your applications so you can deliver the software experiences your customers deserve.


Benchmarking web performance: An actionable guide using Real User Monitoring

Customer experience is becoming a key differentiator between competitors. Actually, it already is! If your website is performing poorly, it’s hurting your business. The first step towards improving this performance is using a real user monitoring tool to identify problems and monitor your progress towards improvement.


January Launch Notes: First paint preview, provider updates, and more

Raygun’s Launch Notes are your regular round-up of all the improvements we made to Raygun last month — from major features to performance updates. With the release of our new first paint and first contentful paint metrics for RUM, you’ll be able to get a more granular understanding of how users experience your application. We’ve already started the beta, and we will be releasing the feature in the next few weeks. Watch this space!


What Is Real User Monitoring? How It Works, Examples, Best Practices, and More

Real User Monitoring is a type of performance monitoring that captures and analyzes each transaction by users of a website or application. It’s also known as real user measurement, real user metrics, end-user experience monitoring, or simply RUM. It’s used to gauge user experience, including key metrics like load time and transaction paths, and it’s an important component of application performance management (APM).


Real-User Monitoring for Single-Page Apps

Exoprise Service Watch, our real-user monitoring (RUM) product, recently improved support for monitoring Single-Page Apps (SPAs) which have become the foundation for many Software-as-a-Service applications like GSuite, Salesforce Lightening, or Microsoft’s Outlook Web Access. SPAs have unique requirements when it comes to capturing and monitoring end-user experience especially through different network configurations, proxies, firewalls and branch office users.


Real User Monitoring (RUM) vs. Synthetic Monitoring: A Better Comparison

Three seconds is all it takes before your customer decides to leave. Would you imagine that! The audacity of some people! But, can you really blame them? We live in a fast-paced world. Wasting people’s time is worse than wasting their money. Developers are striving to provide value in as short of time possible. Just as I am now writing this tutorial. I’m adamant in not wasting your time but providing you with concrete info for you to learn something new.


Real User Monitoring vs Synthetic Monitoring: Why You Need Both

When it comes to Application Performance Management (APM), there are two main technologies used to measure end-user perspective performance: synthetic monitoring (STM) and real user monitoring (RUM). We’ll discuss the pros and cons of each of the technologies especially related to monitoring third-party apps. Third-party apps like Office 365 and GSuite are experiencing a surge of growth for mission-critical purposes within business.


SPA Tracking & Monitoring: How to Build Better Single-Page Applications Through RUM (Real User Monitoring)

Did you know roughly half of the users that visit your website leave if it takes more than 3 seconds to load? Optimizing your website or webapp for stellar performance is always a crucial goal for any software based business. But, the ecosystem has changed in recent years. Smartphones are taking over. Developers need to build websites and optimize for performance primarily targeting these smaller devices. It’s not solely about performance though.