RUM

zenoss

How Correlating User and Full-Stack Monitoring Improves Digital CX

In our previous blog post, we discussed how intelligent root-cause analysis and remediation capabilities provide faster mean time to resolution using readily accessible contextual data collected from different sources. This was reinforced by The Forrester Wave™: Intelligent Application and Service Monitoring, Q2 2019, as they acknowledged the importance of having robust tools for measuring digital customer experience (CX).

elastic

A Sip of Elastic RUM (Real User Monitoring)

Sorry if I lured you into the mood of having a sip of a wonderful cocktail made with rum and you realized that the RUM I’m talking about is not the rum you are craving. But, be assured that Elastic RUM is equally wonderful! Let’s take a sip! I do want to warn you that it will take a bit of time to go through the amount of detail I will cover in this blog!

sematext

What is Real User Monitoring

Real User Monitoring, or RUM, is a type of monitoring technology for digital businesses that analyzes customers’ digital experiences by looking at exactly how online visitors are interacting with a website or application, analyzing everything from page load events to AJAX requests to frontend application crashes. The most commonly known example of RUM would be Google Analytics, or GA, which tracks certain spectrums of the interaction between your user and your website or webapp.

raygun

The 7 best Real User Monitoring tools for 2019

As applications become more complex, a single JavaScript error can really make a difference to your bottom line. The average Fortune 1000 company, after all, spends upwards of $2.5 billion each year on unplanned application downtime. When an app doesn’t work like it’s supposed to, it doesn’t exactly inspire users to continue fidgeting with it.

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Real User Monitoring best practices

Customer experience is becoming a key differentiator between competitors. Actually, it already is! If your website is performing poorly, it’s hurting your business. The first step towards improving this performance is using a real user monitoring tool to identify problems and monitor your progress towards improvement.
sematext

5 Best Practices for Getting the Most out of RUM

More than likely you’re here because you’ve made the leap or are thinking of making the leap in investing in a Real Monitoring Solution. Congrats. You’re one step closer to having the power of user metrics working in your favor. Real User Monitoring is a way for your users to communicate with you how satisfied they were when they interacted with your website or webapp, so how can you be sure you’re listening correctly?

victorops

Leveraging Synthetic and Real-User Monitoring for SRE

Monitoring is just the first step of many when it comes to creating highly reliable systems. SRE teams can leverage monitoring to understand how users interact with a service, how the system reacts to different stressors, and where reliability concerns may arise. A holistic approach to SRE relies on a deep understanding of internal workflows, end-user behavior, and system capability.