DevOps is a common name in the technology household. Teams, small or big, are embracing this concept to deliver applications faster, improve software quality, and add efficiency in the development process from the very beginning. Shortening the feedback loop leads to a cost-effective way for businesses to find and fix defects earlier in the cycle process. Plus, it lowers the software failure rate in production and minimizes time wastage for the development team.
We all know how our life has changed in the last two decades in terms of how we interact with our vendors for day to day activities, regardless if we shop for a birthday present or read a newspaper. This digital transformation of everything we do increased even more during the pandemic, when it appeared that a malfunctioning digital access channel can often mean lack of possibility to enter certain places like even the country or a plane to get back home.
Digital Experience Monitoring (DEM) solutions like those from Exoprise monitor SaaS and custom web applications behind the firewall or cloud to deliver optimal performance to end-users. In a survey done by Forrester, 51% of technology teams and individuals are now objectively managed on providing the right technology to improve and manage the end-user experience. While the onset of COVID may have led companies to restructure a year ago, the same companies are now presented with new challenges to support a hybrid workforce and retain the best employees.
When developing large, customer-facing applications, it’s paramount to have visibility into real user behavior in order to optimize your UX. Without a direct view into what users are actually doing when navigating your app, it can be difficult to reproduce bugs and understand how aspects of your frontend design are causing user frustration and churn. With Datadog RUM’s Session Replay feature, currently available in beta, you can watch individual user sessions using a video-like interface.
Most front-end developers and practitioners are familiar with real user monitoring (RUM) tools as a means to understand how end-users are perceiving the performance of applications. Few people, however, are aware of the history of the RUM market, going back more than two decades. Over the years, as the internet has evolved with new technologies, RUM tools have evolved in lock-step to cater to the ever changing needs and use cases of engineering teams.
In today’s digital economy, the demand for responsive and high-performance applications has grown by leaps and bounds. No one wants an application that is slow and unresponsive. Most importantly, if your application is slow, it will have a detrimental effect on profits as well as the brand itself. Imagine you’ve built an e-commerce application.
Service Watch for Real User Monitoring (RUM) has come a long way. Our last product update announcement talked about new layouts for Service Watch Browser (SWB) and Service Watch Desktop (SWD). These new layouts and widgets provide IT with a holistic end-user experience score. If we try to use business-critical application services from home (or call it #WorkAnyWhere), the experience is often not the same as working from corporate headquarters. Service Watch closes this gap with its browser and desktop passive monitoring solution, enabling IT to collect 1000's of advanced metrics for accelerating troubleshooting.
End user experience monitoring (EUEM) refers to software tools that allow teams to evaluate the impact of an application or device performance from the perspective of the people who are using it most often, known as the end users.
Choosing the appropriate tools and approaches to utilize for application performance management can quickly become confusing. That's why it's important to remember that the ultimate goal of monitoring is to figure out two things: And there may be no better beginning point than incorporating real-user monitoring (RUM) using a performance monitoring solution to get as close as feasible to meet both objectives.