Operations | Monitoring | ITSM | DevOps | Cloud



How Microsoft Dynamics helped us fix a leaky CRM bucket

Customer relationship management (CRM) is sometimes like a bucket. New customers represent water going into the bucket, and departing customers reflect water flowing out. The water level—or the number of customers—rises and falls depending on the amount of water flowing into the bucket and the number and size of the holes. At ServiceNow, we recognized we had a leaky CRM bucket, thanks to rapid customer growth.

How To Improve Your Online Selling Performance

With the rapid growth of online selling, it's more important than ever to ensure your business is maximizing its sales performance at all times. It's not enough to just be online - your business needs to excel at online selling if it wants to remain competitive. Here are some tips for improving your online selling performance.

Monitor ALL of Salesforce with Exoprise

Salesforce customer relationship management (CRM) performance is critical to sales, marketing, and customer service for smooth business operations. As a result, Information Technology (IT) teams and developers often customize the cloud platform using thousands of apps, plugins, and APIs available in the Salesforce AppExchange Store to boost collaboration and improve efficiency.

Software Solutions & Businesses Management: 6 Digital Tools to Help Your Company

In a world that is increasingly digital, it's more important than ever for businesses to have the right tools in place to manage their operations. There are a number of different software solutions and online tools that can help your business run smoother and more efficiently. In this blog post, we will discuss six of the most important digital tools that every business should be using.

Placing Clients First: How To Develop A Company Around It

When it comes to running a business, it's vitally important to always put your clients first. This may seem like an obvious statement, but it's something that many businesses struggle with. To succeed, you need to be focused on delivering value to your clients and meeting their needs. And if you can do this consistently, then you'll be well on your way to developing a successful company around them. So, let's explore how you can achieve success with this important business principle.

5 Top Retail Management Platforms You Ought to Invest in

As a retail business owner, you ought to leverage the power of tech to make work easier, cut cost and streamline operations. Mind you, retail is one of the industries that is now facing fierce competition from ecommerce platforms coupled with a shift in consumer habits over the past few years. This is where tailored retail management tools and platforms are a crucial element of this digitization process that your business ought to invest in. Without further ado, let's look into some of the top retail management platforms you should use in your retail store.

Different Types Of Software That Your Business Can Benefit From

Running a business can be difficult, and there are many different types of software that your company can use in order to make things a bit easier. In this blog post, we will discuss six different types of software that your business can benefit from. Each type of software has its own unique benefits, so it is essential to choose the right one for your company. Let's get started!

Why Customer Satisfaction Is Key To Business Growth

It's no secret that customer satisfaction is key to business growth. Happy customers are more likely to return, refer their friends, and buy again from you. In fact, a recent study showed that a 5% increase in customer retention can lead to a 25-95% increase in profits. That's why it's so important to focus on customer satisfaction and make sure you are doing everything you can to keep your customers happy! In this blog post, we will discuss the importance of customer satisfaction and outline some tips for improving your customer service!
Featured Post

Imagining the Future of Engineering: Insights from top women in tech

This International Women in Engineering Day, the theme is #imaginethefuture. Supporting women in engineering, now and in the future, is vital as it allows us to develop inclusive, innovative solutions for complex issues that can benefit everyone. We have collated the thoughts and opinions of the specific challenges that a number of females across the tech industry have faced, as well as, providing advice for other women looking to break into the industry.

A Useful Guide To Understand Everything About Shopify Plus Features And Benefits

Shopify Plus is a platform that enables businesses to create and manage their own online stores. It offers a wide range of features and benefits, which can be difficult to keep track of. This article will provide an overview of the most important features and benefits of the platform so that you can decide if it is the right ecommerce platform for your business. So, before we get into the details, let's first take a look at what this eCommerce platform really is.