StartingPoint is a SaaS customer operations and experience platform for service-based companies, firms, and teams to simplify customer on-boarding, project management, helpdesk and service management, team management, and communication. StartingPoint can be deployed and customized in one hour, no actions take more than 5 clicks, and is simplified for non-technical business leaders and teams.
StartingPoint eliminates the need for professional services companies and teams to use multiple SaaS solutions that complicate the customer experience. StartingPoint's simple platform increases the satisfaction, retention, and service delivery for your customers in one hour.
Simplify Your Customer Experience and Operations:
- Client-Labeled Interface: Have the ability to maintain your logo, brand, and simplify engagement with a single portal for all customers.
- Service Management: Drive streamlined communication for your customers and clients in one portal for all employees to assist.
- File Storage: Securely allow customers to upload, retain, and file documents to be shared between your customer and your team.
- Team Management: Add team members to the platform to be focused on providing amazing support.
- Workflow Automation: Create efficient workflow within your company to ensure your customer needs are met.
- Custom FAQs: Develop FAQs that can be retrievable by your customers to provide self-service.
Solving The Disconnected Customer Experience.