On Monday morning, June 5th there was a wide scale outage for Microsoft 365. Interestingly, for this one, they first reported it with a barrage of duplicate health status emails (why, we have no idea) but the issue was much more widespread than that – it was affecting most Microsoft Office 365 services: The first incident was Incident EX571516: Some users are unable to access Outlook on the web, and may experience issues with other Exchange Online services.

Office 365 is used by more than one million companies around the world. Business employees count on these apps constantly to do their jobs, whether they’re writing documents, updating spreadsheets, building slides, or checking email. While cloud-based apps like Office 365 offer undeniable advantages for enterprises and business users, they also create tough challenges for IT operations and network operations (NetOps) teams.

Essential metrics for monitoring M365 environments When it comes to managing your Microsoft 365 environment, monitoring metrics are essential to ensure the health and performance of your systems. With so many different metrics to track, it can be challenging to know where to begin. In this post, we will discuss the top 12 Microsoft 365 monitoring metrics that every expert should be tracking.

You get what you pay for is a common axiom, one that even applies to infrastructure management solutions. Cloud vendors bundle Digital Experience Management (DEM) solutions with their services, seemingly at no extra charge. But such products lack the capabilities needed to understand how enterprise computing resources function. As a result, corporations do not make needed adjustments and lose time, revenue and increase user frustration.

As more and more companies move towards Microsoft 365, it’s essential to have the right tools to monitor the platform effectively. Monitoring Microsoft 365 can be a complex task requiring advanced monitoring tools to ensure the smooth and uninterrupted functioning of the platform. This is particularly important for businesses that rely heavily on Microsoft 365 for daily operations.

Running your business using Teams isn’t without its challenges. We already did a post here about some of the Microsoft Teams alerts IT teams need to be alerted to sooner rather than later. But, because of how complex large Teams setups are, we’ve got a few more to add to the collection. Today, we’re focusing on the Microsoft-specific challenges you might face.