Project Management


Everything you need to know about agile project management

When it comes to managing your work, there are dozens and dozens of project management methodologies to choose from. But as you begin your research into which methodology is right for you, you’re probably going to see one particular word show up over and over again: Agile. It seems to shimmer in your peripheral vision like some sort of project management mirage. Is it real? Can all the avowed benefits of agile project management really be true?

time doctor

16 Call Center Time Management Tips That Really Work

Time management has been engrained in our brains since we were young. Even when we were in grade school, we had specific times every day when we completed certain tasks, whether it be reading time, math time, lunchtime, or even nap time. Well now it’s a little different, but still essentially the same. Even though we may not have nap time every day (though I’m sure many people wished we did!), we still have certain tasks that need to be completed every day. - Using the Editor

A core part of every Product Manager’s job is to create the documentation that describes the user problem, the business opportunity and the solution design that drive the product development process. Exactly for this, we built the Craft editor - a powerful and unique tool that gives you the ability to write great product specs within the context you and your team needs

Never miss a call again

If you work within a distributed team, you know the drill. It helps if you sync up with your teammates regularly, so everyone is aware of what each member of the team is doing. It can be a simple chat message or better - a video call. Video calling allows for a better understanding of each other, and you might solve a couple of things much faster than through chats. What could be a struggle when organizing a video meeting is to get everyone on the call at the right time.


Year in Review: Top 10 Articles of 2019

What a good feeling it is to look back at our past year knowing we’ve been more successful and productive than ever. Among other things, we opened our new office in London, as well as launched our partnership program and productivity calculator. Last but not least, we also made some great improvements to our website and logo – that’s right, we had a rebranding. And we are not stopping here.