The pandemic has made Unified Communications and Collaboration (UCC) Platforms like Microsoft Teams essential for remote work. As organizations rely on Teams (and similar applications) for meetings, user experience becomes critical. Many DEM solutions promise effective Microsoft Teams monitoring. However, many such solutions lack data acquisition to measure and quantify results. Many DEM tools struggle with the nomadic nature of work today and can't capture or partition metrics depending on where employees work; hybrid, at home, or at the corporate HQ. This article assesses the effectiveness of performance monitoring compared to other solutions.