Operations | Monitoring | ITSM | DevOps | Cloud


The latest News and Information on Service Reliability Engineering and related technologies.


How Cortex can help SRE teams amplify their reach

Site reliability engineers can amplify their reach and influence across teams with Cortex in their toolbox. With the ability to define clear standards and drive progress, Cortex enables everyone at an organization to adopt an SRE mindset. Make sure to visit us at SREcon to learn more about how Cortex can serve as a single source of truth for your SRE team!


How We Define SRE Work, as a Team

Last year, I wrote How We Define SRE Work. This article described how I came up with the charter for the SRE team, which we bootstrapped right around then. It’s been a while. The SRE team is now four engineers and a manager. We are involved in all sorts of things across the organization, across all sorts of spheres. We are embedded in teams and we handle training, vendor management, capacity planning, cluster updates, tooling, and so on.


8 SRE Best Practices to Help Developers Troubleshoot Kubernetes

Maintaining reliable Kubernetes systems is not easy, especially for people who are not Kubernetes experts. This blog, part 2 of 3 in the “8 SRE Best Practices to Help Developers Troubleshoot Kubernetes” series, explains 8 simple best practices SREs can follow to help developers and other SREs build knowledge and effectively troubleshoot issues in applications running on Kubernetes.


What is SOC 2 Compliance? | A Guide to SOC 2 Certification

We’re excited to announce that Blameless is officially SOC 2 compliant! This is part of our larger efforts to assure all the users of Blameless and visitors to our site that we’re meeting and exceeding all of your privacy and security needs. Learn more by visiting our security page! When choosing a service, it’s important to have trust in the provider – especially for something as important as your incident management.


Squadcast + Auvik Integration: Routing alert made easy

Auvik is a cloud-based network management software that gives you instant insight into the networks you manage and automates complex and time-consuming network tasks. If you use Auvik for network management, you can integrate it with Squadcast, an end-to-end incident response tool, to route detailed alerts from Auvik to the right users in Squadcast. This blog is a step-by-step guide that will help you set up Squadcast-Auvik Integration.


Protect PII and add geolocation data: Monitoring legacy systems with Grafana

Legacy systems often present a challenge when you try to integrate them with modern monitoring tools, especially when they generate log files that contain personally identifiable information (PII) and IP addresses. Thankfully, Grafana Cloud, which is built to work with modern observability tools and data sources, makes it easy to monitor your legacy environments too.

Datadog On Reliability Engineering

There are many different ways to implement Site Reliability Engineering (SRE). From team structures to roles and responsibilities to planning and prioritization flows, there’s no golden path for how to organize things. As Datadog has shifted from a startup to a quickly-growing public company, we’ve seen our own SRE practice evolve. With over 22,000 customers sending trillions of data points each day, keeping Datadog reliable is critical to our business.

What Does IT Maturity Even Mean?

Seriously… What are people trying to say by “Your approach to IT Operations needs to mature”? Fair question. Billions of dollars are spent every year on software solutions to help IT organizations operate more efficiently. How could it be that with all that investment, we’re still not netting enough efficiency gains? The truth is, our technology landscape has evolved, our operational models have evolved, we have evolved.