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Software for Management Consultants: Maximize Productivity

With no shortage of software for management consultants to choose from, driving operational efficiency and hitting key business objectives has never been easier. In today's rapidly changing business environment, it's critical for management consultants to equip themselves with all the necessary applications and platforms to adequately support their clients. When management consultants have access to the right technology stack, it can immediately elevate service delivery and enable their clients to access higher service levels. To provide your clients with the best possible support, you should leverage a range of tools to transform your workflows and take your consulting business to new heights.


How prebuilt ERP workflows tame unruly source-to-pay operations

Legacy enterprise resource planning (ERP) systems are good at executing transactions and producing document-based outputs, such as purchase orders. But they fall short when it comes to connecting the work of users across departments and functions. Prebuilt ERP workflows can help. Having spent more than 25 years in the ERP space, I’ve seen only a handful of customers with a single ERP instance.


How robotic process automation (RPA) streamlines data integration

If ServiceNow had a robotic process automation (RPA) fan club, I’d run for president. After seeing firsthand how an RPA-driven bot can improve productivity, I’m a firm believer in this technology. Not long ago, I was assigned a new project for my team: Use RPA to enhance data integration and management of our highly complex configure, price, quote (CPQ) system and processes, which our sales team uses to generate product configurations and pricing.


Smartsheet Competitors (8 Options)

What are the best Smartsheet competitors? In your search for an effective workflow management platform, you should look for the following features: ‍ ‍ If you are searching for Smartsheet alternatives, you’ve come to the right place. This guide will break down the best alternatives to Smartsheet on the market. When it comes to managing your workflows and driving operational excellence, there is plenty of tools for you to consider.


Forrester report: ServiceNow debuts as a Strong Performer in RPA

I’m incredibly thrilled to share that, in our very first year of entry, ServiceNow has been named a Strong Performer in The Forrester Wave™: Robotic Process Automation, Q1 2023. We believe this validates the impact of our product vision and current capabilities in this market. More importantly, we think it’s proof that our customers are reaching their business goals.


Why ServiceNow is one of the World's Most Admired Companies (again!)

We’re humbled and honored to announce that, for the fourth consecutive year, ServiceNow made the Fortune World’s Most Admired Companies list. This year, we ranked No. 3 in the Computer Software category, moving up two spots. The list is based on peer reviews by executives, directors, and analysts to identify the large U.S. companies that hold the strongest reputations within their industries.

The Ultimate Guide to Managed Help Desk

As businesses grow and evolve, their IT infrastructure becomes increasingly complex, and managing it can be a daunting task. Many organizations turn to managed help desk services to ensure that their IT needs are met efficiently and effectively. In this guide, we'll cover everything you need to know about managed help desk services, including what they are, how they work, and the benefits they provide.

4 ways technology optimization can elevate service operations

As the dependency on fast, easy-to-use technology continues to grow, it’s crucial for organizations to provide their employees with the best digital experiences possible. Workers are unable to successfully do their jobs if they frequently encounter disruptions and outages. Simply put, your IT infrastructure is critical to effective service operations. Technology optimization can help you make better use of the tools you already have and streamline the way your IT department functions.


Do IT Tickets Give the Full Picture of Issues in the Digital Workplace?

As businesses now rely on technology to carry out most, if not all their operations, the volume of IT issues that arise on a daily basis has grown significantly. From large corporations to small startups, operations are primarily run via a digital workplace that encompasses a huge variety of technology, such as Microsoft Office, Zoom, Google Meet, MS Teams, Salesforce, and many more.