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How the technology gap grew during 2020

Even before the emergence of a global pandemic that disrupted and catalysed modern workplace IT, IT professionals were under pressure. In a few years, many have learned to deliver more new technologies and advanced services than perhaps in the previous decade. Today's hybrid, distributed tech environments already pressured even senior admins to equip themselves with new skills to adapt to these changes and manage systems confidently.

Best Practices for Monitoring Your End-User Experience - SolarWinds Lab Episode #94

Knowing if a server has high CPU is helpful, but does it really matter if your end users can still access their apps without performance issues? If you're only monitoring the server side, then you don't have a complete picture of your environment. End-user monitoring can be an extremely valuable tool—if you know how to you use it. Join Product Manager Katie Cole and Head Geek Patrick Hubbard as they dive deep into best practices for Pingdom®, the SaaS-based, end-user experience monitoring tool from SolarWinds.

What Is End User Monitoring?

For any business to succeed, it’s important for it to reach users effectively. Almost every business today is online and therefore reaches users through applications. If you run an online business, or if you are a part of such a business, it’s important for you to know what impact your application has on your users. One of the best ways for you to know what impact your application has on the user is through end user monitoring.


Instana's New Mobile End User Monitoring

The idea is simple, trace every network request from a mobile application and capture the resulting activity on the backend services that process each request. When you do this you will have all the data required to determine if a performance problem lies within the mobile device, the network, or the backend services. In reality, this is exceptionally difficult to accomplish – unless you have Instana.


How to handle the End-User Experience when implementing an APM solution

In the past, End-User Monitoring has been dealt with by service desks or IT departments alone, or made the secondary focus for reporting and analytics. More recently, the importance of the user experience for APM has risen to the top. Gartner describe End User Monitoring as “The capture of data about how end-to-end latency, execution correctness and quality appear to the real user of the application.”


End User Monitoring done easy in inspectIT 1.8

With the latest release of our APM tool inspectIT, a new long-awaited feature has been integrated: inspectIT now supports Browser End User Experience Monitoring. This means that for every Java Servlet API based application (or any technology which itself uses the Servlet API), you can now monitor the actually experienced performance of your web front-end via the APIs the internet browsers expose. Examples for such APIs are the Navigation Timing API and the Resource Timing API.