Despite the fact that the telecom industry is constantly growing, it has been struggling to provide cutting-edge user experiences and meet the growing demands of operational agility. Telecom companies are constantly seeking for better viable choices to reduce operational expenses, increase agility, and improve efficiency. This is where emerging technologies like Robotic Process Automation (RPA) can be extremely helpful.

The promise of robots integrating into our everyday lives has long been on the minds of forward-thinkers and visionaries. Perhaps none were quite as bold in their future predictions as American chemist and Nobel Laureate Glenn T. Seaborg, who envisioned a 21st century in which every home would not only have its own robot, but also an intelligent species of animals that could help with household chores.