Managed accounts for MSPs, plus 45-day certificates you can use today
Two things shipped this week. One is for the MSPs who manage certificates on behalf of other companies. The other lets you run the shorter 45-day renewal cycle today.
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The latest News and Information on Managed Service Providers and related technologies.
N-central Endpoint Management Demo with Head Nerd Jason Murphy
Pull up a seat as N-able Head Nerd Jason Murphy walks you through the highlights and how-to’s of managing your entire network of devices simply and effectively with the power of N-central.
A New Approach to Mac Patch Management
Managing macOS patching shouldn’t mean juggling tools, chasing failures, or leaving endpoints exposed. In this webinar, N‑able experts share a new approach to Mac patch management that brings visibility, consistency, and control into a single workflow. Join our product and engineering specialists as they walk through how modern patching is evolving beyond isolated updates into a unified endpoint remediation strategy. You’ll see how patching and vulnerability management are being brought closer together, helping you detect risks, prioritise actions, and remediate with confidence.
N-able Announces Empower 2027 and Launches Global "Empower on the Move" Series
Flagship conference to take place in Scottsdale, Arizona, with new regional events bringing cybersecurity insights and peer collaboration directly to customers worldwide.
Cove 26.5 Release Roundup
Watch Matt Baylis, Product Marketing Manager for Cove Data Protection, as he breaks down the latest updates to Cove. Discover exciting enhancements, including: · HaloPSA integration entering general availability· Exchange mailbox restore reliability improvement· Cove DRaaS (public preview) VPN agent token entry improvement.
DNS Monitoring for MSPs: A Complete Setup Guide
If you run an MSP, this is the call that ages you. The fix is almost always small. A record was edited at the registrar. A vendor changed an MX target. A new tool added a TXT record and pushed SPF over the lookup limit. None of that should reach a client. With the right monitoring, none of it does. Here is a real one. A 40-person law firm renews their EV certificate. The vendor needs a CAA record cleaned up.
How a PSA Ticketing System Works (and How to Run One That Scales)
The ticket queue is where a managed service provider's profit either leaks or holds. Every minute a tech spends hunting for context, re-keying time, or chasing a status update is margin you don't get back. The PSA ticketing system is the tool your team touches more than any other, so it's worth understanding how it works before you blame the team for a slow queue.
N-able Boosts Operational Efficiency with Automated Backup Ticketing in HaloPSA
New integration automates ticketing, reduces missed alerts, and improves response times for backup failures, strengthening business resilience.
Feature Focus: Cove + HaloPSA Integration Walkthrough
Cove 26.5 delivers the Cove + HaloPSA integration. With this integration, all backup failures detected in Cove will auto-create tickets in your HaloPSA environment, eliminating the need for manual checks or email-based workarounds. In this video, we walk through how to set up the integration and outline how this integration improves technician efficiency.
Elevate Your MSP: From Reactive IT to Proactive Digital Experience Assurance
Internet Performance Monitoring (IPM) is essential for MSPs to move from reactive support to proactive experience assurance. Green lights on your internal dashboard don’t mean users are having a good experience. That was the central tension in this conversation between LogicMonitor RVP of Managed Services, Daniel Gad, and Catchpoint Field CTO, Gerardo Dada, and it’s a problem most MSPs haven’t fully solved.