Operations | Monitoring | ITSM | DevOps | Cloud


Anywhere, Anytime: How to Remotely Control Your System?

In today's fast-paced world, remote work has become increasingly common and necessary for many individuals. Due to the rise of technology and digital tools, it is now possible to carry out tasks and manage systems from anywhere in the world. This has opened up a whole new realm of possibilities for businesses and individuals alike. But how exactly does one remotely control their system?

How to Build a Robust Cybersecurity Strategy for Your Business

In today's digital age, cybersecurity has become a critical concern for businesses of all sizes. With the increasing frequency and sophistication of cyber threats, it's more important than ever for companies to have a robust cybersecurity strategy in place. A strong cybersecurity strategy not only protects sensitive data but also safeguards the reputation and trust of your business. In this blog post, we'll explore the key steps to building a comprehensive cybersecurity strategy that can help defend your business against cyber threats.

Reasons Why Cybersecurity Should Be A Top Priority For Businesses

Besides pushing themselves forward, companies should also be on the defense. This may involve installing antivirus software and firewalls or studying proactive security engineering techniques for cloud-native teams. Cybercrime sadly affects companies of all sizes, and some never recover from these attacks. In this article, we discuss why cybersecurity should be at the top of the list for your business.

NiCE Active 365 Management Pack 4.3 for Microsoft SCOM and Azure

We are thrilled to announce the release of the latest version of the NiCE Active 365 Management Pack v4.3 for Microsoft SCOM, packed with exciting features and enhancements based on valuable feedback from our customers like you. Our focus on optimizing Azure Monitoring, refining naming conventions, and enhancing collector performance ensures a seamless monitoring experience tailored to your needs.

Happy National IT Service Provider Day: Celebrating the unsung heroes

Have you ever wondered how your favorite online store stays operational 24/7, or how your company seamlessly connects employees across the globe? The secret behind these smoothly running digital experiences often lies with a dedicated group: IT service providers. Today, on National IT Service Provider Day, we celebrate these unsung heroes who keep the wheels of our digital world turning. They tackle a multitude of challenges to ensure businesses operate efficiently and securely.

Announcing AI Error Resolution

After months of anticipation (and invaluable input from our beta testers!) we’re so excited to officially share AI Error Resolution. We can say firsthand that this tool helps developers resolve issues with renewed speed and accuracy, using AI-powered suggestions on the root cause of errors and how to fix them. Testing has shown how effectively this feature can pinpoint the source of an error and produce the most efficient method to resolve it, accelerating the entire debugging process.

Effective Customer Retention Strategies Your Business Should Use

Organizations spend much time and energy on their social media presence, branding, and marketing strategies to attract customers. You have undoubtedly spent a lot of money, time, and effort trying to win over your consumers' trust. It makes perfect sense for you to want to hang onto them. This is why it is advantageous to closely monitor client retention. To boost retention, you must take into account every aspect of the client experience. Everything a customer thinks and feels when they interact with your brand is part of the customer experience. A buyer's involvement with a brand can be influenced by encounters with customers.
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How To Increase Productivity In Operations Management

Understanding how to increase productivity in operations management is an important part of developing a robust organization that's firing on all cylinders. Improving productivity in operations management translates to utilizing your resources in the best possible way, increasing your output, and ultimately enhancing your bottom line.

Role of AI in Predictive Security Camera Monitoring

As the modern secure world faces several advanced technologies and ever-evolving security threats, the roles of artificial intelligence in predictive security camera monitoring systems have all the opportunities to be a stimulating force to protect people, properties, and public places. Thanks to the ability of AI to quickly predict threats and rapidly respond with much more accuracy than ever before, security systems can now be more tailored to surveillance and risk management needs, turning the traditional notion of this vertical upside down.