Squadcast

Palo Alto, CA, USA
2017
Jan 30, 2023   |  By Vishal Padghan
Modern-day markets are highly competitive and in order to foster stronger customer relations, we see businesses striving hard to be always available and operational. Hence, businesses invest heavily to ensure higher uptime and to have dedicated teams that constantly monitor the performance of an organization's IT resources. In this blog, we will explore what NOC teams are and why they are important.
Jan 20, 2023   |  By Vardhan NS
Webhooks and APIs are a developer-friendly approach to building modern-day web applications. In this blog, we explain what a webhook is, do a detailed webhooks vs. API comparison, and explain why we recommend developers use them with Squadcast.
Dec 30, 2022   |  By Squadcast
Service level agreements (SLA) and service level objectives (SLO) are increasing in popularity because modern applications rely on a complex web of sub-services such as public cloud services and third-party APIs to operate, making service quality measurement an operational necessity for serving a demanding market. This article focuses on the similarities and differences between SLAs and SLOs, explains the intricacies involved in implementing them, presents a case study, and finally recommends industry best practices for implementing them.
Dec 30, 2022   |  By Squadcast Community
We are on the cusp of breaking into 2023🗓️with a bag full of interesting memories. Before we wrap up this year end's celebrations we'd like to look back and highlight some notable events that took place at Squadcast. ‍ Squadcast has grown leaps and bounds over the 12 months in our journey towards becoming an integrated Reliability Workflow platform. 😎
Dec 28, 2022   |  By Vishal Padghan
Hund is a versatile Service Monitoring & Communication tool. It helps monitor services and keeps your audience informed about any status changes automatically through a status page. If you use Hund for monitoring and management requirements, you can integrate it with Squadcast, an end-to-end incident response tool, to route detailed alerts from Hund to the right users in Squadcast.
Dec 27, 2022   |  By Vishal Padghan
Monitoring your infrastructure and safeguarding it against threats is not easy. Setting up the infrastructure, monitoring, collecting and analyzing information for threat detection, is indeed a cumbersome process. This is where a security monitoring service like Amazon GuardDuty can help. In this blog, we will explore Amazon GaurdDuty service and discuss how integrating it with Squadcast can help you route alerts to the right users for quick and efficient incident response.
Dec 23, 2022   |  By Vardhan NS
Ever since Terraform was first launched by HashiCorp, infrastructure teams have been quick to leverage its functionality. Because deploying infrastructure via code became so much easier and error-free. This surely became a great way to deploy new infrastructure with custom configurations, but what about managing cloud infrastructure that is already defined? Can Terraform be used to make changes to them? Or can it be used to deploy the same configurations to new environments?
Dec 16, 2022   |  By Squadcast
Site Reliability Engineering (SRE) is a practice that emerged at Google because of its need for highly reliable and scalable systems. SRE unifies operations and development teams and implements DevOps principles to ensure system reliability, scalability, and performance. There's plenty of documentation on tactics for adopting automation and implementing infrastructure as code, but practical ops-focused SRE best practices based on real-world experience are harder to find. This article will explore 6 SRE best practices based on feedback from SREs and technical subject matter experts.
Dec 16, 2022   |  By Squadcast Community
Kubernetes was born out of the need to make our complex applications highly available, scalable, portable and deployable in small microservices independently. It also extends its capabilities to make adoption of DevOps processes and helps you set up modern Incident Response strategies to enhance the reliability of your applications.
Dec 15, 2022   |  By Vishal Padghan
Plesk is a popular web hosting platform that makes it easier for administrators to set up and manage websites. Its offering Plesk 360 empowers users to Monitor & Manage Servers more effectively. With its features like fully integrated site & server monitoring helps users keep track of performance and prevent downtime.
Jan 31, 2023   |  By Squadcast
Analyzing incident data plays a key role to do better SRE. Squadcast's Analytics Dashboard helps you analyze the performance of your Organization/ Team, for a given time period. It also gives you more insight into past outages that affected your systems.
Jan 9, 2023   |  By Squadcast
In this video, you will understand how to set up Weekend On-call rotational shifts on Squadcast.
Jan 9, 2023   |  By Squadcast
In this video, you will understand how to override an existing On-call Schedule in Squadcast.
Jan 9, 2023   |  By Squadcast
In this video, you will understand how to create a Daily On-Call Schedule on Squadcast.
Jan 9, 2023   |  By Squadcast
In this video, you will understand how to adjust your Schedule timings to account for Day Light Savings in Squadcast's platform.
Jan 9, 2023   |  By Squadcast
In this video, you will understand how to set up Weekly On-call rotational shifts for both Business and Non-business hours on Squadcast.
Jan 9, 2023   |  By Squadcast
In this video, you will understand how to set up Weekly Schedules for your team's On-Call rotations on Squadcast.
Dec 15, 2022   |  By Squadcast
Our new brand refresh conveys trust and simplicity in a playful, energetic way — representing our team and product.
Dec 15, 2022   |  By Squadcast
Event Tagging is a rule-based, auto-tagging system with which you can define customized tags based on incident payloads, that get automatically assigned to incidents when they are triggered. Auto-add relevant information like priority, severity or alert type to make incoming incidents context-rich. Route alerts to the right responder(s) based on the tags they carry
Dec 15, 2022   |  By Squadcast
An escalation policy is a collection of rules used to define how and when an incident should be escalated. In Squadcast an Incident escalation happens when a responder hands off the task/incident to another member, and this handoff is subject to specific rules. This video explains how to set up Escalation Policies, and Round Robin Incident Assignment Strategy in Squadcast.

Squadcast is an Intelligent Incident management, monitoring & Alerting platform that improves your reliability by helping SRE and DevOps teams to adopt IT Incident Management best practices like intelligent alert routing, on-call rotations, collaboration, response automation, root cause analysis, blameless postmortems, etc.

Squadcast is a simplified SRE software for Dev & Ops teams adopting Reliability Engineering best practices to maximize uptime, accelerate engineering innovation and increase customer happiness. It integrates with a lot of powerful monitoring tools and generates incidents and alerts the right people as defined by the escalation policies.

Product Features:

  • Incident Dashboard: Centralized Incident dashboard to view all incidents
  • Escalation policies: Escalation policies to make sure alerts are not missed and taken care of within SLA
  • Reliable Unlimited Global Notifications: Receive realtime notifications across various platforms such as push, email, SMS, Voice, Slack, hangouts, JIRA etc
  • Analytics: Powerful Analytics to track and review the performance of your teams and cloud services
  • Powerful Integrations: Lot of powerful integration which help you stay on top with multiple integrations added each passing week
  • Mobile apps: Native mobile apps for Android & iOS to take actions on the go.
  • On-Call Schedules: Recurring on-call schedules to plan ahead
  • Recurring Scheduled Maintenance: Repeatable scheduled maintenance which requires no periodical intervention
  • Unlimited Free Stakeholders: Keep the relevant stakeholders updated with no additional cost
  • Smart Squads Team management made easy with dynamically generated squads based on code commit history
  • Incident Timeline: Incident timeline records the timeline of the incident and will be very helpful while doing Root Cause Analysis
  • Incident War room: War rooms for each incident to collaborate in real time.
  • Cloud & On-Premise Both Cloud & On-Premise versions to support SMB & Enterprise customers

Faster Incident Resolution with Simplified SRE software for Dev & Ops teams.