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Apr 28, 2023   |  By Biju Chacko
Most SRE teams eventually reach a point in their existence where they appear unable to meet all the demands placed upon them. This is when these teams may need to scale. However, it's important to understand that increasing team capacity is not the same as increasing the number of people on the team. Let's unpack what scaling a team is all about, what are the indicators, what are steps you can take, and how you know if you're done.
Apr 20, 2023   |  By Squadcast Community
As one of the most popular open-source Kubernetes monitoring solutions, Prometheus leverages a multidimensional data model of time-stamped metric data and labels. The platform uses a pull-based architecture to collect metrics from various targets. It stores the metrics in a time-series database and provides the powerful PromQL query language for efficient analysis and data visualization.
Apr 17, 2023   |  By Squadcast Community
Prometheus is a robust monitoring and alerting system widely used in cloud-native and Kubernetes environments. One of the critical features of Prometheus is its ability to create and trigger alerts based on metrics it collects from various sources. Additionally, you can analyze and filter the metrics to develop: In this article, we look at Prometheus alert rules in detail. We cover alert template fields, the proper syntax for writing a rule, and several Prometheus sample alert rules you can use as is.
Apr 17, 2023   |  By Squadcast Community
Site reliability engineering (SRE) is a critical discipline that focuses on ensuring the continuous availability and performance of modern systems and applications. One of the most vital aspects of SRE is incident response, a structured process for identifying, assessing, and resolving system incidents that can lead to downtime, revenue loss, and brand reputation damage.
Apr 3, 2023   |  By Vishal Padghan
HaloPSA is a modern and intuitive all-in-one professional services automation (PSA) solution, designed for service providers. HaloPSA’s cloud platform helps you manage your entire business, modernize customer experience and automate your service. If you use HaloPSA for PSA requirements, you can integrate it with Squadcast, an end-to-end Incident Response and Reliability Workflow platform, to route detailed alerts from HaloPSA to the right users in Squadcast.
Mar 31, 2023   |  By Squadcast Community
Site reliability engineering (SRE) is a discipline in which automated software systems are built to manage the development operations (DevOps) of a product or service. In other words, SRE automates the functions of an operations team via software systems. The main purpose of SRE is to encourage the deployment and proper maintenance of large-scale systems.
Mar 30, 2023   |  By Abhishek Sony
Kubernetes (K8s) is a powerful tool for container orchestration, but it presents unique challenges when it comes to monitoring and incident response. Managing K8s requires 360º visibility into your environment, proactive health monitoring, along with right incident management, and suppression capabilities. In this article, we'll explore the benefits of integrating Squadcast with Komodor, two powerful tools that can help you overcome these challenges.
Mar 28, 2023   |  By Vishal Padghan
Slack is one of the most widely used messaging Apps, providing collaboration and chat solutions to businesses. We at Squadcast understand that most of your work happens over Slack. Hence, we have made improvements to our Slack integration capabilities by introducing a bunch of UI and functional improvements. This blog will give you an overview of the latest improvements supported by this integration, which we hope will help in better collaboration and Incident Management.
Mar 24, 2023   |  By Vardhan NS
Incident Management has evolved considerably over the last couple of decades. Traditionally having been limited to just an on-call team and an alerting system, today it has evolved to include automated Incident Response combined with a complex set of SRE workflows.
Mar 14, 2023   |  By Vishal Padghan
Auvik is a cloud-based network management software that gives you instant insight into the networks you manage and automates complex and time-consuming network tasks. If you use Auvik for network management, you can integrate it with Squadcast, an end-to-end incident response tool, to route detailed alerts from Auvik to the right users in Squadcast. This blog is a step-by-step guide that will help you set up Squadcast-Auvik Integration.
May 5, 2023   |  By Squadcast
This video will give you an overview of the latest improvements supported by the Squadcast-Slack integration, which we hope will help in better collaboration and Incident Management.
Feb 26, 2023   |  By Squadcast
This Incident Management has evolved considerably over the last decade, more so in the last few years. What was traditionally limited to having just an in-house on-call team and an alerting system, has now grown well beyond that to ensure Automation, Collaboration, Transparency, and Retrospection are deeply entrenched in Incident Response.
Feb 19, 2023   |  By Squadcast
An Incident Details Page in Squadcast gives you a detailed overview of an incident right from when it is created till it is resolved.
Feb 19, 2023   |  By Squadcast
Communication Channels help you add Video Call links, ChatOps links, and other external links to an incident. Additionally, you can create a dedicated Slack Channel for an incident using the Communications Card.
Feb 18, 2023   |  By Squadcast
Alert Deduplication can help you reduce alert noise by organising and grouping alerts. It also provides easy access to similar alerts when needed. This video on Alert Deduplication rules will help you define Deduplication Rules for each Service in Squadcast. Alerts will get deduplicated when these rules evaluate true for an incoming incident.
Feb 17, 2023   |  By Squadcast
This video explains how Maintenance Mode enables you to reduce alert noise during the scheduled maintenance window and how alert notifications for false-positive incidents can be suppressed during Maintenance windows.
Feb 16, 2023   |  By Squadcast
You can integrate Squadcast and Slack to collaborate efficiently with your team while working on incidents. Squadcast sends a notification to the configured Slack Channel as soon as an incident is triggered.
Feb 15, 2023   |  By Squadcast
This video will help you install and configure the Squadcast extension for Jira Cloud & Jira Server. It will help you create tickets in Jira projects whenever there is an incident in Squadcast. Also, learn to automatically or manually sync the status bidirectionally.
Feb 15, 2023   |  By Squadcast
Teams using MS Teams can now integrate with Squadcast and easily Acknowledge, Resolve & Reassign incidents using MS Teams. You can configure Squadcast to send a notification to the configured MS Teams channel as soon as an incident is triggered.
Feb 12, 2023   |  By Squadcast
Webforms can help stakeholders & the customers of an organization easily report issues. This video explains how users from outside the Squadcast ecosystem can report incidents by filling out a simple form and extend customer support by empowering internal stakeholders and customers to report issues on the go.

Squadcast is an Intelligent Incident management, monitoring & Alerting platform that improves your reliability by helping SRE and DevOps teams to adopt IT Incident Management best practices like intelligent alert routing, on-call rotations, collaboration, response automation, root cause analysis, blameless postmortems, etc.

Squadcast is a simplified SRE software for Dev & Ops teams adopting Reliability Engineering best practices to maximize uptime, accelerate engineering innovation and increase customer happiness. It integrates with a lot of powerful monitoring tools and generates incidents and alerts the right people as defined by the escalation policies.

Product Features:

  • Incident Dashboard: Centralized Incident dashboard to view all incidents
  • Escalation policies: Escalation policies to make sure alerts are not missed and taken care of within SLA
  • Reliable Unlimited Global Notifications: Receive realtime notifications across various platforms such as push, email, SMS, Voice, Slack, hangouts, JIRA etc
  • Analytics: Powerful Analytics to track and review the performance of your teams and cloud services
  • Powerful Integrations: Lot of powerful integration which help you stay on top with multiple integrations added each passing week
  • Mobile apps: Native mobile apps for Android & iOS to take actions on the go.
  • On-Call Schedules: Recurring on-call schedules to plan ahead
  • Recurring Scheduled Maintenance: Repeatable scheduled maintenance which requires no periodical intervention
  • Unlimited Free Stakeholders: Keep the relevant stakeholders updated with no additional cost
  • Smart Squads Team management made easy with dynamically generated squads based on code commit history
  • Incident Timeline: Incident timeline records the timeline of the incident and will be very helpful while doing Root Cause Analysis
  • Incident War room: War rooms for each incident to collaborate in real time.
  • Cloud & On-Premise Both Cloud & On-Premise versions to support SMB & Enterprise customers

Faster Incident Resolution with Simplified SRE software for Dev & Ops teams.