Operations | Monitoring | ITSM | DevOps | Cloud

If you can't articulate the specific problem AI is solving, the conversation's over... full stop. is a great fit for real problems, but it's not the only solution, and it's not a solution looking for a problem to justify itself. Watch the full IT Leadership Lab session.#Shorts.

We’re back with another roadmap stream! You might think to yourself, “Talking about 2027 already? Isn’t that a bit early? I’m still sweating and lying out by the pool!” But planning this far ahead will give you plenty of time to sort out priorities, talk to relevant parties, set your budget(s), and more. Having these discussions in August may feel extreme but the leaves will fall and the snow will pile up before you know it, so you might as well get started now!

When a fixed data model doesn't fit your environment, you either work around it or go without. NinjaOne custom fields let you define exactly what data gets tracked — and control who can see, edit, or act on it. In this session, you'll learn how to: Set global defaults that apply consistently across devices and automations Configure role-based access so the right people interact with the right fields Use new permissions to lock down core asset fields Whether you're standardizing data collection across clients or tightening up access controls, custom fields are where NinjaOne starts to fit your workflow instead of the other way around.