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Modern IT organizations are increasingly using ChatOps to operate critical business systems and move forward faster. ChatOps is a new way of working that brings people, files, conversations and tools (via commands) together on a central enterprise messaging workspace, accelerating decision making and innovation while increasing agility.
The pace of CI/CD has increased significantly since Agile and DevOps became mainstream. Today, development teams thrive on collaboration and conversation tools that allow them to work together and produce better software.
In today’s world, innovation is happening at an exponential pace. People want real-time analyses of everything from elections to baseball games. Our desire for immediate information has led to a demand for real-time development, operations, and work management. To achieve this demand, people, processes, and tools need to move out of traditional communication modes into real-time collaboration and conversation. That’s where ChatOps comes into play.