What's New: Introducing Next-Gen ChatOps With PagerDuty and Slack

In this new world of digital everything, new application versions usually mean that you’re going to get bigger and better features, more capabilities, and an uplifted user experience, right? When I talk to customers, many can’t wait to upgrade the PagerDuty integrations that they depend on to test new features. If you’re a PagerDuty for Slack user, the next-generation version of our Slack integration will certainly be an exciting development.


What is ChatOps?

The term ‘ChatOps’ was first coined by Github to describe how their internal teams used a bot called Hubot to handle DevOps. Since then, ChatOps has been practically (and successfully) adopted by numerous organizations as an additional enabler to the DevOps framework. ChatOps is a conceptualized collaboration model that embeds DevOps processes and tools within an organization’s communication channels to aid transparency and workflow automation.


How ChatOps and Runbooks Coexist

ChatOps was established by GitHub as a way to automate operations-driven tasks through a chatbot by using it to run essential scripts and commands, allowing the automation of many simple tasks. It has since evolved to include integration of operations and improvement tools, and functions as a collaborative platform allowing teams to easily communicate and manage their workflow. Using a ChatOps solution also allows you to document an easily accessible timeline of your team’s verbal exchanges.


Kubernetes Health Alerts

When a pod is unhealthy in a Kubernetes cluster, does anyone notice? Have you ever deployed a new version of an app to Kubernetes, tried to test the new feature you added or bug you fixed and found the same behavior as before? Have you ever then double-checked your code, rerun your tests, checked a few more things, only then to realize that while the deployment got updated, the new pods never replaced the old because of some misconfiguration or other mistake?


Driving Real-Time ChatOps With PagerDuty and Microsoft Teams

With over 75 million daily active users, it’s safe to say Microsoft Teams is essential to many global businesses. On top of that, Microsoft CEO Satya Nadella recently shared that Microsoft saw 200 million meeting participants in a single day this month. While Microsoft Teams’ explosive growth can be tied to recent spikes in remote work, many enterprises have relied on Teams to connect people across the globe for quite some time.


How ChatOps Helps Us Streamline Our Work

These are unusual times. In a prior post entitled Replacing the Water Cooler, we wrote about the dramatic shift in sharing information for many people. We are a team distributed across the United States, Europe, and Australia. While we have been operating as a distributed organization for several years, the current environment feels very different. We check in with each other more often and have more live video discussions. In this post, I briefly cover how we make use of chat.


ChatOps-The future of collaboration

ChatOps is the implementation of chatbots to unify communication and collaboration. Through ChatOps every single member of a team will be aware of what the other members are working on. It is the logical next step in the evolution of communication among teams after email and IM. Projects of today are developed at a global scale with millions of people as potential users, this means that teams are larger and often work in shifts or even remotely.


What Is ChatOps and How Does It Scale Up Cloud Security?

In today’s world, innovation is happening at an exponential pace. People want real-time analyses of everything from elections to baseball games. Our desire for immediate information has led to a demand for real-time development, operations, and work management. To achieve this demand, people, processes, and tools need to move out of traditional communication modes into real-time collaboration and conversation. That’s where ChatOps comes into play.