Incident Management


Large Diamond Mining Organization Adopts OnPage

Diamond mining is recognized as a dangerous occupation, causing serious accidents for mineworkers across the globe. Often times, these incidents turn out to be fatal because the victim didn’t receive immediate care from first responders. However, significant strides are being made to minimize the impact of these accidents by large, international organizations.


The Definitive Guide to DevOps Incident Management

Software developers and IT professionals alike are spending more time in production environments – detecting anomalies in performance and fixing issues in real-time. Instead of writing code and deploying new updates on a monthly, quarterly or even yearly basis, software companies are now releasing multiple deployments each day.


Announcing our AWS CloudTrail Integration

One of the most common reasons for system failures is changes to the underlying infrastructure. Amazon CloudTrail does a great job of recording when actions are taken but a lot of organizations don’t take advantage of it. FireHydrant now includes this data, giving you visibility into changes to your infrastructure while you’re investigating an incident.


Unplanned Work: The Impact on DevOps Teams

Going on call and being awakened at a moment’s notice to put out fires when reputation and revenue are on the line is incredibly stressful. And with DevOps teams under increasing pressure to simultaneously release new products faster while ensuring reliability and quality, burnout is a rapidly growing problem. It’s why #HugOps and empathy are becoming so central to the culture of DevOps.


Head in the Clouds: Integrating Oracle Cloud Infrastructure With VictorOps

In tandem with DevOps adoption, the use of cloud computing and infrastructure continues to grow. Teams are using public cloud, private cloud, on-premises and hybrid cloud applications and infrastructure to improve scalability and speed. In a world of CI/CD and rapid deployment, cloud infrastructure offers more transparency in releasing software and greater flexibility in production.


PagerDuty: Empowering People in Moments of Truth

Our founders created PagerDuty with the simple goal of making the lives of on-call developers better—and in doing that, we’ve championed a new way of working, inspired by the DevOps mindset. From that starting point, we’ve evolved our on-call product into a platform for real-time operations that enables our customers to grow from on-call rotations, to incident management and response, to full digital operations management.