Incident Management

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

bigpanda

Domain-agnostic and here to stay: Gartner outlines the current state and future of AIOps

Coined by Gartner in 2016, the term ‘AIOps’ refers to the combining of big data AI and machine learning to automate and improve IT operations processes. Back then, this very broad definition led to some confusion, with different IT vendors characterizing AIOps differently, depending on what they were actually offering.

onpage

OnPage Showcased as One of Massachusetts' Top Messaging and Communication Companies

Cutting-edge messaging systems simplify communication and collaboration for organizations with complex communication needs. These systems are equipped with secure mobile messaging and a full suite of automation capabilities that can route notifications and voice calls across on-call teams. These platforms simplify on-call management through digital on-call schedules and escalation policies.

Sponsored Post

Challenges of Running Services With K8s Reliably

Kubernetes (K8s) is a container orchestration platform that facilitates workloads for applications or services in a scalable manner. Out of the box and only in a favourable path, K8s is a wonderful platform that magically deploys and manages workloads and restart-services when a service is not ready or is unhealthy. K8s works behind the scenes, though there are many hidden caveats in terms of making sure the platform stays stable and unfettered.
alertops

DevOps vs. Agile

DevOps is a term for, “a cross-disciplinary practice dedicated to the study of building, evolving and operating, rapidly-changing resilient systems at scale.” (Jez Humble) There is no wall between development and operations so they work simultaneously and without silos. The system focuses on uniting the developmental and operations teams in a continuous process. Agile is a software development strategy that focuses on responding to change with cross-functional team communication.