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Nov 25, 2020   |  By Nithyanand Mehta
Catchpoint detected an AWS outage earlier today, 25th November 2020. Enterprises that had their applications or services running on AWS US East 1 were impacted. Even some of the AWS products were impacted by the outage. We noticed Amazon services such as Athena slowing down at 5AM PST followed by intermittent HTTP 500 errors that started around 5:15AM PST. However, by 5:30AM PST, the fallout from the outage was evident.
Nov 20, 2020   |  By Catchpoint Systems
Today we bring you the latest installment in our series of Employee Experience (EX) related eBooks, focused on how Catchpoint can help you guarantee optimal digital experience for your employees. In our last eBook, we looked at how you can best utilize digital experience monitoring for G Suite. In the latest edition, we demonstrate how you can use performance monitoring to ensure the optimal end-user experience for Salesforce.
Nov 19, 2020   |  By Catchpoint Systems
Looking back to our virtual event last week, Remote CTRL, we decided to round up some of the best literature out there around employee experience and technology. As workforces around the US and the globe continue to adapt to remote working and SaaS usage keeps on rising, we wanted to know more about how I.T. teams are managing digital employee experience (DEX) and gain insight from some of the leaders in the field.
Nov 18, 2020   |  By Kameerath Kareem
Gartner Peer Insights evaluates peer review and ratings for software and service providers. The reviews offer valuable insights for decision-makers and plays a key role in the IT buying process. Catchpoint was picked as a Gartner Peer Insights 2020 Customers’ Choice in the Network Performance Monitoring & Diagnostics (NPMD) category. Network performance monitoring and diagnostic (NPMD) tools aid in understanding network health, performance, and how it behaves in different scenarios.
Nov 12, 2020   |  By Loy Colaco
Microsoft Office 365 has an upper hand over other tools. The Office 365 ecosystem enables users to easily collaborate while working remotely. Users have a range of solutions to choose from and Office 365 offers an additional advantage – easy integration between these tools. Microsoft Office 365 has over 200 million monthly active users.
Nov 10, 2020   |  By JP Blaho
Recently our CMO, Nik Koutsoukos, and VP Operations, Tony Ferelli, joined Heavy Network on a podcast discussing Digital Experience Monitoring, and how effective monitoring requires a focus on the user experience. Most monitoring tools monitor from the network or application perspective. Now that microservices and multi-cloud environments are commonly used, monitoring is more challenging. The better monitoring approach is being user-centric.
Nov 5, 2020   |  By Matt Izzo
There’s a saying in real estate that the three most important things for a property are: “location, location, location.” At Catchpoint, we believe the same is true for digital experience monitoring. Location matters. That’s why we’ve built the largest, most diverse global network of monitoring points available, with more than 800 monitoring nodes in over 230 cities and 280 providers around the world.
Nov 4, 2020   |  By Kameerath Kareem
Founded in 2014, Netlify is a web developer platform that helps you build and deploy feature-rich websites. Netlify uses Jamstack technology for the efficient deployment of websites that are optimized to deliver a great end-user experience. The platform decouples the application backend and frontend, enabling a frictionless, streamlined way to build and deploy apps at scale.
Nov 3, 2020   |  By Christopher Lopez
Today’s tech tip is focused on one of Catchpoint’s web tools that deserves attention: the Catchpoint Recorder. What is the Catchpoint Recorder? It’s a Selenium-based Chrome extension that allows you to capture, automate, and replay multi-step transactions. Monitoring multi-step transactions as well as single pages is essential to identifying problems and detecting site-wide outages.
Nov 2, 2020   |  By Nithyanand Mehta
Last week, I received a phone call from the Head of Observability at a large global enterprise firm. He has been in the monitoring space for almost three decades working with various organizations and has experience with most monitoring tools. The first thing he asked was, “I have used several synthetic monitoring solutions right from basic HTTP to comprehensive user journey capable tools. I would like to know how Catchpoint is different from the rest.”
Nov 3, 2020   |  By Catchpoint
See how Catchpoint resolved an ongoing voice / video call problem that our Chief Revenue Officer was having using our Endpoint Monitoring solution
Nov 3, 2020   |  By Catchpoint
The Catchpoint Recorder is a web tool which translates webpage clicks into a test. This allows you to monitor critical use cases that are critical to your business outcomes.
Oct 29, 2020   |  By Catchpoint
See the new ways in which Catchpoint provides the much needed visibility into your remote workforce by adding synthetic monitoring to our Endpoints. And see the new network visualization making it easier to identify issues along the network path.
Oct 28, 2020   |  By Catchpoint
See how Catchpoint removes blind spots when it comes to monitoring your remote employees
Oct 21, 2020   |  By Catchpoint
Chris will go over "Why" you'd want / need to use RUM, how to build a RUM tag within Catchpoint then show RUM in action
Oct 13, 2020   |  By Catchpoint
Understand how Catchpoints Network Insights solution can provide valuable visibility into one of the most attacked protocols, BGP.
Oct 5, 2020   |  By Catchpoint
See how Catchpoint trouble shoot an ongoing voice / video call problem that or VP of Sales was having using our Endpoint Monitoring solution
Sep 23, 2020   |  By Catchpoint
Chris show's users how Catchpoint's Endpoint solution provides detailed metrics on end-users devices for complete end-to-end monitoring of the Application Delivery Chain
Sep 16, 2020   |  By Catchpoint
WebPageTest is the industries most popular and widely used open-source web performance testing platform.
Aug 31, 2020   |  By Catchpoint
Explore various use cases and data visualizations, including API, CDN, and DNS Monitoring, live within Catchpoint's Digital Experience Monitoring Platform. With this guided walk-through, you'll begin to understand how Catchpoint can help you deliver a better experience to your users.
Jul 7, 2020   |  By Catchpoint
Today's digital workplace includes SaaS apps, remote workers, and a digitally native workforce with high expectations for performance. Deliver a world-class digital employee experience, hold SaaS and other service providers accountable to SLAs, and maximize workforce productivity with Catchpoint. This handbook covers 10 common digital employee experience monitoring use cases.
Jul 7, 2020   |  By Catchpoint
According to the latest State of the Connected Customer report, 84% of customers say the experience a company provides is as important as its products or services. With these high stakes, retailers and enterprises alike can't afford mistakes during a high traffic event.
Jul 1, 2020   |  By Catchpoint
Real user monitoring (RUM) is an added advantage when trying to optimize website performance. It provides detailed insight into user behavior and correlates application performance with business outcomes. Catchpoint offers a single platform for both synthetic and RUM providing a complete 360-degree view of performance to ensure a positive end user experience.
Jul 1, 2020   |  By Catchpoint
Gain API Performance Visibility As systems become more distributed, Application Programming Interfaces (APIs) play an increasingly vital role in the performance of your digital services and end-user experiences.
Jun 1, 2020   |  By Catchpoint
Proactively monitoring Office 365 applications ensures maximum uptime and optimum performance. You can cut down on business disruptions due to slow performing applications and boost productivity by improving end-user experience for your organization. In this handbook, you'll learn how Catchpoint provides visibility into the service delivery chain, so you can track business critical applications and ensure SLAs are met.
Jun 1, 2020   |  By Catchpoint
Technology has transformed the way customers interact with financial institutions and IT teams need to keep up with digital experience expectations.

Our Digital Experience Monitoring Platform pinpoints performance and availability problems users experience anywhere in the world. We help the world's Internet Builders and Operators detect and fix issues with confidence—faster than ever before.

80% of performance and availability issues occur outside your firewall. Catchpoint's digital experience monitoring platform gives you the needed insights across your entire service delivery chain to detect, identify, and resolve these issues quickly.

One Unified Platform for Digital Experience Monitoring:

  • Synthetic Monitoring: Detect, identify, escalate, and fix performance issues with over 20 unique synthetic monitoring test types from over 800 global monitoring nodes.
  • Network Monitoring: Proactively detect and resolve issues throughout your entire network – from layer 3 to layer 7 – to lower MTTR and improve end users’ digital experiences.
  • Real User Monitoring: Gain the most accurate view of your user's experience to resolve performance issues faster, optimize conversions, and make better business decisions.
  • Endpoint Monitoring: True end-to-end employee experience monitoring starts with their devices. Enforce SLAs, minimize downtime, and keep your employees productive.

Instant insight into the digital experience of your customers and employees and the performance of all your networks, apps, and digital services.