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By Gerardo Dada
Organizations are seeing measurable benefits from investing in observability, including faster issue resolution, cost reduction, and improved business outcomes. However, challenges still remain, including rising costs, tool fragmentation, and the need for more comprehensive monitoring of internet dependencies and user experience. Let’s explore these challenges and the best practices organizations are adopting to address them.
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By Howard Beader
We're honored to announce that Catchpoint has been named a Leader in Gartner's first-ever Magic Quadrant for Digital Experience Monitoring (DEM). We believe this recognition reflects the rapid pace of innovation of our Internet Performance Monitoring (IPM) platform.
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By Catchpoint
AppAssure offers IT teams a simple, rapid and affordable solution that monitors the entire internet stack, enhancing uptime and user experience with a complete view of everything that impacts an application.
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By Denton Chikura
The result of responses from over 300 digital business leaders in North America and EMEA across technology platform providers, financial services, retail, and other industries, our research showed that almost half the surveyed organizations are losing upward of $1M monthly in terms of total economic impact (TEI) due to outages and service degradations.
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By Wasil Banday
On October 1, 2024, TIBCO Mashery, an enterprise API management platform leveraged by some of the world’s most recognizable brands, experienced a significant outage. At around 7:10 AM ET, users began encountering SSL connection errors that appeared straightforward at first glance.
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By Denton Chikura
In a world where attention spans are shorter than a TikTok, the last thing a company needs is a sluggish website. 53% of people will leave a mobile page if it takes longer than 3 seconds to load. Yet, despite this, many businesses—hotels included—are still sleeping on the importance of web performance. Marriott, one of the biggest names in hospitality, might just be learning this lesson the hard way. Could their lagging website be contributing to their recent stock stumble?
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By Eknath Reddy
Just in the past few months, we've seen high-profile outages happen for all sorts of reasons—server glitches, network issues, and even that now-infamous configuration update that nearly broke the Internet. These incidents remind us how fragile our digital world can be. But it's not just software-related issues causing these disruptions. In the last week alone, two unfortunate incidents involving fires have taken down major websites in the Asia-Pacific region.
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By Howard Beader
Ralph Marsten once said, “Don't lower your expectations to meet your performance. Raise your level of performance to meet your expectations.” Many organizations today seem to follow the opposite. If everything looks green on a dashboard, they assume all is well. But is it?
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By Leo Vasiliou
APIs are the hidden heroes of our digital world. They are invisible to many customer experiences. As a result, it can be difficult to think of monitoring or testing them with a customer-focused lens. In this blog post, we hope to remove this difficulty and shine a light on the different ways Internet Performance Monitoring (IPM) can approach various API testing use cases with an eye on ensuring reliable, resilient experiences.
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By Denton Chikura
Despite DNS being the backbone of Internet connectivity, reliable metrics for benchmarking DNS performance are surprisingly scarce. This gap often leaves IT teams navigating in the dark, unable to effectively gauge how their DNS configurations stack up against industry standards. To address this pressing need, Catchpoint worked with IBM NS1 Connect to provide a clear, data-driven picture of DNS performance.
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By Catchpoint
Watch our semi-annual launch event hosted by Matt Izzo, CPO, and Howard Beader, VP Product Marketing - with a live demo from Bob Ruggiero, Director of Solutions Engineering. We share details of our Internet Performance Monitoring (IPM) platform strategy, enabling you to monitor what matters from where it matters to get to the answers faster, and highlight our new capabilities around.
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By Catchpoint
To understand, optimize and ensure application reliability, you must look beyond just the code only from the cloud. Internet Performance Monitoring gives you visibility into the Internet stack from DNS latency to ISP performance to API response times. Catchpoint Internet Stack Map is the world's first live visual dashboard, providing true end to end monitoring for everything impacting applications and user experience.
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By Catchpoint
IT does not need to be a cost-center; this session explores the opportunity for IT to become the enabler of business, enable digital experiences, and align the IT organization with the business – proving its strategic value. Learn how a digital operations center can demonstrate alignment between top-tier applications, improving resilience and ensuring great digital experiences for your users. The session also covers an approach based on a maturity model approach as a roadmap to ensure IT is strategically aligned with the business and is value-led.
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By Catchpoint
Traditional service level objectives (SLOs) focus on IT metrics, not customer experiences. An SLO might be met, but the customer could still be unhappy with their digital experience. This makes it hard to get actionable insights to continually improve product reliability and customer experiences.
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By Catchpoint
As the gold standard for web performance testing and optimization, WebPageTest has long been the trusted choice for performance experts and the top online retailers aiming to enhance website speed, SEO rankings, user experience, and conversion rates. In this webinar, we explore how we’re bringing together the best of both worlds by blending the gold standard web performance testing capabilities of WebPageTest with Catchpoint’s market-leading Internet Performance Monitoring (IPM) Platform with its AI-powered analytics, RUM, the largest Global Observability Network, and more!
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By Catchpoint
Your customers are not willing to wait more than a second or two for your website and apps to load. Slow-loading apps and sites may seem like a minor inconvenience to them, but they’re a serious threat to your business. Numerous studies have shown that customers will abandon your site and take their business elsewhere if you make them wait. Many businesses are unaware of the critical role of the Domain Name System (DNS) in the performance of websites and business apps.
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By Catchpoint
Watch this live demo and panel discussion to learn about Catchpoint’s newest capability that’s going to revolutionize the observability industry: Internet Stack Map. Internet Stack Map gives you a simplified AI-powered workflow display so ITOps and SREs can easily recognize if there is an issue and address it quickly. Network issues no longer require an experienced SRE – anyone can immediately identify what’s wrong with your application, regardless of skill level. The result is slashed MTTI & MTTR.
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By Catchpoint
Discover how Catchpoint’s Internet Stack Map can transform your digital service monitoring! Features.
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By Catchpoint
The shift from traditional data centers to the cloud is not just inevitable but imperative. As your network gets more distributed and complex and outside your control, your monitoring needs change. Monitoring from your users' perspective has never been so important, and you need an Internet Performance Monitoring platform that gives you visibility into the full user journey.
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By Catchpoint
Watch our on-demand product launch webinar hosted by Matt Izzo, Chief Product Officer, Howard Beader, VP of Product Marketing, and Bob Ruggiero, Director of Solutions Engineering.
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By Catchpoint
In-depth analysis of key Internet outages across the past 18 months, from AWS to Facebook; includes six critical lessons for IT teams to improve Internet Resilience.
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By Catchpoint
The Border Gateway Protocol (BGP) is the primary protocol for how packets are routed across the internet. It's one of the pillars of the digital world, but one which comes with serious vulnerabilities.
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By Catchpoint
A 2023 commissioned study conducted by Forrester Consulting Internet Performance Monitoring avoids Internet disruptions and mitigates risk for a successful eCommerce business.
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By Catchpoint
Supporting an anywhere, anytime, hybrid workforce is now a top priority as hybrid work continues to be the new norm. IDC's new Spotlight Paper provides valuable insights and actionable recommendations for implementing a robust and resilient employee experience strategy to ensure your workforce stays connected, engaged, and productive. Download the paper to gain a better understanding of.
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By Catchpoint
Now in its fifth year, The SRE Report has become the trusted source of trends and insights for reliability-as-a-feature practices. This year in partnership with Blameless, the report contains special contributions from Adrian Cockcroft and Steve McGhee and highlights findings from a global community of reliability practitioners, including SREs, managers, architects, and executives. As ever, we found some familiar trends and some thought-provoking anti-patterns.
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Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.