ITSM

servicenow

3 ways to improve your enterprise IT security

You’ve undoubtedly heard the saying, “A chain is only as strong as its weakest link.” The same idea applies to your IT systems. They’re only as secure as their weakest vulnerability. No organization wants to fall victim to a cyberattack. These three ServiceNow webinars will help prepare you to boost your enterprise IT security and, ultimately, safeguard your business.

logicmonitor

Going Beyond RMM for the Next Level of IT Service Management

The IT services industry has continued to grow in the backdrop of high demand for innovative solutions across all industries. Global spending will surpass $1.1 trillion in 2021, which reflects a 9% increase from 2020. Managed services account for much of this spending with managed service providers (MSP) at the heart of the impressive growth.

ivanti

Service Management: Firefighting and Fire Prevention

In the face of major disruptive change, the organizations that succeed are those that do more than just react to new circumstances. They evolve. When it comes to addressing the unprecedented challenges that have emerged in 2020 and 2021, the most successful IT teams have risen and will continue to rise to the occasion by recognizing the need for a proactive approach to the waves of disruption.

ivanti

Wall Street Journal Predicts Dire Cybersecurity Days Ahead, Endorses Zero Trust

Let’s be honest for a second. This is a corporate blog. Yes, we aim to provide our readers with actionable, educational information. And, yes, we strive for complete transparency. But, at the end of the day, we understand if you’re skeptical of some of what’s written here. We’re a business, not a news publication, and it’s impossible for us to be completely unbiased all the time.

squared up

Dashboard Server: Working with the ServiceNow tile

SquaredUp, Technical Evangelist This should be a quick one. As some of the existing SquaredUp customers might recognize, this tile is basically an enhanced version of the more generic WebAPI tile – with the enhancement being easy authentication. In comparison to the <>, configuring an integration to SNOW is much easier and more GUI based.

ivanti

Splunk Connector for Ivanti Device Control - Now Available!

Ivanti Device Control is all about securing your endpoints while also providing a detailed overview to quickly identify weak links in your environment. The latter has now become much simpler and quicker to perform! Our new Splunk connector enables you to connect directly to your Ivanti Device Control environment, feeding in all reported events and showing you the most important data in a single dashboard.

motadata

8 Best Practices for Windows Patch Management

Given the numerous cyber-threats that organizations face these days, security has become one of the most serious issues on everyone’s mind. When it comes to protecting business-critical environments from malware, various security measures can make a significant difference. Patching is one such important component of ensuring the security of your infrastructure and data.

Embeddable Request Widget in Jira Service Management

A Jira Service Management Widget is like a mini-portal that can be embedded on any web page that you control. Customers can send you requests from anywhere; no login required. With flexible customization, you can tailor a widget’s appearance and available fields, and check a preview before you add it to a webpage.

How to Integrate SolarWinds Service Desk with Dameware Remote Everywhere

SolarWinds Service Desk and Dameware Remote Everywhere are our powerful, affordable, and scalable ITSM solutions designed to integrate to help IT pros streamline support from incident to resolution. By combining the power of Service Desk and Dameware Remote Everywhere, IT teams can streamline support, helping improve Mean Time to Resolution (MTTR), minimize employee downtime, and maximize the value IT delivers to the organization.
servicenow

A cybersecurity journey: An airline's push to be digital-first

The airline industry faces years of uncertainty as the world recovers from the impact of COVID-19. Airlines will focus on operational efficiency and the means to adapt quickly to changing circumstances and new opportunities. Passengers may be required to carry a vaccine passport, most likely a digital solution, which could bring a host of data security complexity. For these reasons and more, Scandinavian Airlines System (SAS) aspires to be a digital-first airline.