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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Optimize Your ESM Workflows with Automation

Jul 26, 2024 By Ivanti In Ivanti
Sick of the lost time outmoded workflows cause your IT team? Automation is the secret weapon you've been waiting for to streamline manual processes, free your IT staff and dramatically improve service quality across your organization. Join our live webinar moderated by Ivanti’s Phil Bowermaster and featuring real-world success stories from SCI's Jesse Miller and NCC Group's James Wooltorton — who’ll explain how you can optimize your workflows and take your ESM strategy to new heights.
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How to level up your Microsoft ecosystem for ITAM with InvGate Insight

Jul 26, 2024 By InvGate In InvGate
We show you how to use Active Directory, Entra, Azure, Intune, and Windows features in InvGate Insight. Learn to sync users, manage cloud assets, track devices, handle Microsoft contracts, and deploy software. Learn how to effortlessly sync users, manage cloud resources, track devices, handle Microsoft contracts, and deploy software—all within InvGate Insight.
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Cyber Defense 202: Exploit Vulnerabilities | Security Insights Ep. 41

Jul 26, 2024 By Ivanti In Ivanti
Ivanti's Robert Waters (Lead PMM, Exposure Management) is back with Chris Goettl (VP of Product, Patch Management) for the last of our three episodes covering Verizon's 2024 Data Breach Investigations Report, covering the third-most popular attack vector in breaches today: exploit vulnerabilities. And while they may be #3 in prevalence, they're #1 in Chris' and Robert's hearts.
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almaden ai

5 Essential Steps for Effective IT Asset Management

Jul 25, 2024 By Almaden AI In Almaden AI
IT Asset Management is a critical aspect of any organization's overall IT strategy. Many organizations, however, are not able to achieve their desired IT Asset Management goals due to the lack of a well-defined approach or the right solution. As a result, they often suffer from a high cost of ownership, low asset utilization, and increased security risks. This is why effective IT Asset Management is becoming increasingly important in the current economy. To achieve this, organizations need to follow a set of essential steps to ensure their IT Asset Management strategies are working correctly.
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Asset Infinity

IT Asset Management: A Comprehensive Guide by Asset Infinity

Jul 25, 2024 By Asset Infinity In Asset Infinity
In today's digital era, organizations rely heavily on IT assets to run their operations efficiently. Proper management of these assets is crucial to ensure optimal performance, minimize costs, and maintain compliance. This comprehensive guide by Asset Infinity delves into what is IT asset management, its importance, benefits, best practices, challenges, and more. ‍
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ivanti

Combining MDM and MTD for Strategic Security

Jul 25, 2024 By Aruna Kureti In Ivanti
The mobile threat landscape is constantly evolving, with advanced threats like CryptoChameleon emerging all the time. To effectively combat these challenges, organizations need a comprehensive solution – and that’s where combining Mobile Threat Defense (MTD) and Mobile Device Management (MDM) comes in. While MTD can identify potential threats on mobile devices, it often lacks the capability to take proactive measures to address them once they’ve been identified.
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solarwinds

Aligning Database Operations With DevOps

Jul 25, 2024 By Kevin Kline In SolarWinds
Even with dedicated database staff (often with impressive technical skills), businesses need help understanding how to address database issues. IT managers and database specialists are keen to try different approaches to keeping databases working as efficiently as possible. One popular approach is ‘DevOps’. As companies navigate the complexities of digital transformation and a growing trend toward cloud migration, IT environments have become extraordinarily complex.
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Canned Responses and Snippets: Your Key to Accurate, Consistent Communication

Jul 25, 2024 By Alloy Software In Alloy Software
Watch this quick video to discover how to use snippets for canned responses, predefined answers, and more! Learn how Alloy Navigator helps save time, enhance efficiency, and ensure consistent, accurate communication across your company. Key moments: Streamline your ITSM/ITAM routines and boost customer satisfaction!
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Exploring Cloud Migration: Opportunities, Challenges, and Investment Priorities

Jul 25, 2024 By Ivanti In Ivanti
Exploring Cloud Migration: Opportunities, Challenges, and Investment Priorities The discussion kicks off with the potential of 'lift and shift' in cloud migration, tackling worries about reinventing processes and saving costs. It delves into investment priorities such as assets, discovery, and enhancing the digital employee experience. The latest additions to the portfolio offer a unified dashboard, making customer interactions more straightforward.
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InvGate

Organizational Change Management: What is it and How to do it

Jul 25, 2024 By Ignacio Graglia In InvGate
Organizational Change Management is a crucial process that helps businesses navigate transitions and adapt to new circumstances. As organizations evolve, they often face the challenge of implementing changes that can significantly impact their operations, culture, and overall success. This article will explore the ins and outs of effective Organizational Change Management, providing insights and strategies that can help your organization thrive during times of change.
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