Exoprise

Waltham, MA, USA
2010
Jan 18, 2022   |  By Sid Kumar
I hate to say this, but #Omicron is at the doorstep. According to the CDC website, there have been over 60M cases in the US so far. As a result, companies like Google and Apple are delaying returning to the office while some call the return date as now ‘history’. Although we cannot predict the nature of the virus, we have some best practices to help our customers and IT manage their employee experience in a hybrid distributed environment.
Jan 11, 2022   |  By Patrick Connelly
Your business is already operating in a hybrid model, isn’t it? Perhaps, you are deciding to become an entirely remote workforce. Whatever be the case, IT must support employees working from multiple locations and track remote digital employee experiences using real-time dashboards. In this article, we are going to cover three Digital Experience Monitoring dashboards to help your team identity and troubleshoot problems that your employees might face in their home environment.
Jan 3, 2022   |  By Sid Kumar
Application Performance Management (APM) measures how a SaaS or Web application performs on the backend (for Devops). End-User Experience Management (EUEM) focuses on user behavior within those applications. Network Performance Monitoring and Diagnostics (NPMD) collects network telemetry to facilitate performance degradation. DEM combines all these tools to holistically look at the entire digital journey and see how each dependency drives successful experiences for customers and employees.
Jan 3, 2022   |  By Sid Kumar
Happy New Year 2022! In 2021, Exoprise’s critical focus was on improving its product for monitoring digital experiences and mobilizing internal teams to improve customer adoption and SaaS/network experiences everywhere. As Covid continues to dominate the world, IT and business teams are increasingly looking for solutions like Exoprise Digital Experience Monitoring (DEM) to ensure end-users are productive with a seamless work-from-home experience.
Dec 16, 2021   |  By Team Exoprise
Microsoft has had its own share of outages recently and during the evening of December 15th Azure AD was the cloud culprit. As a result, the Exoprise sensors detected this Microsoft 365 outage more than an hour before Microsoft informed customers of the issue. Here’s some of the errors that users were experiencing if they attempted to sign into Microsoft services: Most of our worldwide customers knew well in advance of the problem before users or business suffered.
Dec 7, 2021   |  By Team Exoprise
The Exoprise Marketing team sat down with Exoprise CEO Jason Lieblich and Forrester Senior Analyst Andrew Hewitt, to understand the scope of end-user experience management (EUEM) and Service Watch Real User Monitoring (RUM) capabilities for a remote workforce.
Dec 1, 2021   |  By Mark Yohai
As one of the leading enterprise collaboration software globally, Microsoft Teams helps remote workers come together and stay productive. But while IT already has tools to monitor Teams call quality metrics, the pandemic shifted the organizational landscape with all of us working remotely from home. Or at least work in a hybrid way! So what does that mean for Teams monitoring now? The shift necessitates a newer Microsoft Teams monitoring strategy approach that combines synthetics with real user monitoring (RUM) to get a complete seamless digital experience.
Nov 16, 2021   |  By Team Exoprise
Exoprise growth in revenue and profits fueled by leadership in SaaS, Microsoft 365, and Digital Experience Monitoring.
Nov 10, 2021   |  By Team Exoprise
Microsoft 365 Outage Detection, Crowd-Sourced Analytics, and Advanced Network Telemetry Differentiate the Exoprise Monitoring Solution.
Nov 1, 2021   |  By Sid Kumar
A Digital Experience Monitoring (DEM) strategy unlocks the key to understanding how end-users interact with web and desktop applications. If you have landed at this post, perhaps you are looking for a Digital Experience Monitoring solution. Correct? But before that, let's take a step back in understanding why it's critical to invest in a DEM tool. To provide a better technology experience, operation teams need modern tools to monitor and collect remote worker application insights. And because of that, businesses are adapting their digital transformation strategy to grow, survive, and respond to disruptions caused by the pandemic.
Jan 13, 2022   |  By Exoprise
Exoprise lets IT administrators easily monitor any SaaS application (internal or external) without scripting. Collect performance data metrics (login time, upload and download time, network path performance, connect time, proxy connect time, DNS lookup time, TTFB, etc.) using our Web Login sensor. The sensor auto detects credential forms, supplies login credentials, and is able to record the server uptime and availability statistics in real-time. All this without the need for any complex scripting. It's simple to deploy the sensor. Start web application monitoring right away and improve the end-user digital experience.
Oct 3, 2021   |  By Exoprise
Service Watch Browser provides Real User Monitoring (RUM) for SaaS and web applications you don't control. The browser-based plugin can be securely installed as an Internet Explorer or Chrome extension to get the end-user perspective of mission-critical apps such as Microsoft 365, Salesforce, Workday, AWS, etc. Service Watch Browser enables IT admins or app owners to proactively detect and troubleshoot Wi-Fi, ISP, and local network connectivity issues causing the slowness.
Sep 28, 2021   |  By Exoprise
Interview with Mark Yohai, VP Sales & Business Development at Exoprise. During this video interview, Mark discusses: Who Exoprise is and what they do The details on their platform How the sales process works Roles they are hiring for What to expect during the interview process Exoprise's culture And more!
Sep 28, 2021   |  By Exoprise
Interview with Jason Lieblich, Founder and CEO at Exoprise.
Aug 4, 2021   |  By Exoprise
Exoprise Email Graph sensor tests and monitors Microsoft 365 Exchange Online using the new Graph API. As businesses continue to operate remotely, it is more important than ever to have a robust email communication infrastructure for collaboration. When email access is down or slow, it impacts end-user productivity, and businesses suffer. CloudReady Email Graph API sensor synthetically tests Microsoft Graph authentication, permission access, uptime, and mailbox availability no matter what location. Monitor Office 365 Mail queues, SPAM filters and troubleshoot slow email delivery for exchange online.
Jul 27, 2021   |  By Exoprise
Exoprise supports Microsoft 365 OneDrive monitoring similar to SharePoint with OAuth credentials as well as full experience monitoring via a headless browser. The sensor emulates a real user signing into OneDrive to collect end-to-end performance metrics such as health score, server latency, login times, etc. across the infrastructure and measure optimal availability.
Jul 26, 2021   |  By Exoprise
Monitor Microsoft 365 Azure Active Directory (AAD) with Exoprise CloudReady. AAD is an enterprise multi-tenant cloud directory and identity management service. In your business, employees who work from home remotely or the office rely on Azure AD to log in to multiple Office 365 services and access them through a single set of cloud credentials.
May 21, 2021   |  By Exoprise
Businesses need best practices and implementation strategies to improve the end-user experience for their employees. By combining synthetics and real user monitoring, IT can deliver a seamless Microsoft 365 and SaaS application experience. As work anywhere becomes a dominant reality, employee productivity and technology empowerment will be critical goals to measure. Ultimately, business leaders will need to determine key processes and workflows that need effective monitoring. Dedicating specific staff resources to digital workplace experience will impact end-user productivity.
May 21, 2021   |  By Exoprise
Delivering a digital experience with traditional monitoring tools is a challenge. Most legacy tools are monitoring on servers and websites and lacking coverage on holistic real-time user experience. These tools also have a limited view into cloud services they don't own. Rapid migration to digital tools and platforms creates additional challenges for IT to deliver and manage end-user experience. New expectations as a result of remote work are redefining the new IT landscape. The workplace model is changing fast and a variety of variables such as internet speed, multiple endpoints, limited remote troubleshooting ability, etc. impacts the delivery of a great experience.
May 21, 2021   |  By Exoprise
Optimizing the digital experience monitoring (DEM) strategy should be a priority for businesses. According to Forrester, the five principles to optimize end-user experience management are 1. Holistic 2. Workflow-centric 3. Feedback-driven 4. Automated and 5. Quantified. Exoprise offers businesses a 360 degree DEM solution for cloud, network, and workspace digital transformation. The better together monitoring strategy combines real user and synthetic monitoring to deliver actionable insights to IT for SaaS applications whether consumed from home or office. With complete coverage for ALL of Office 365 cloud productivity applications and crowd-sourced benchmarks, Exoprise leads the way to ensure high productivity for the remote workforce.
Sep 16, 2021   |  By Exoprise
Digital Experience Monitoring (DEM) solutions like Exoprise Service Watch provide the ultimate measure of how IT services and assets are enhancing - or not - the productivity of the business and employees no matter where they work. In this day and age, monitoring is crucial. The future of work is all digital, all connected, and all kinds of complicated.
Sep 16, 2021   |  By Exoprise
Exoprise CloudReady is the leading solution for monitoring your entire Office 365 deployment. Find and fix performance problems, detect changes and plan your network for capacity. With CloudReady you'll know about outages instantly - before Microsoft knows itself.
Sep 16, 2021   |  By Exoprise
Whether migrating from Skype for Business or embarking on an enterprise collaboration and communications upgrade, Microsoft Team's deployments require planning, assessment and continuous visibility for network optimization. CloudReady Teams Monitoring executes synthetic video, audio and messaging conference calls against an Exoprise AV Bot for end-toend Quality of Service (QoS) and WebRTC metrics. Easily deployed for 24x7, steady-state visibility into your infrastructure.
Sep 1, 2021   |  By Exoprise
If your organization leverages SharePoint for content, communication and collaboration then you must continuously test and monitor your SharePoint installations. Whether its SharePoint Online in Office 365, Hosted SharePoint on Azure or your own SharePoint 2016 installation, synthetic uptime and performance monitoring will help you find and fix problems, detect changes and plan your network and servers for capacity.
Sep 1, 2021   |  By Exoprise
CloudReady Skype for Business Sensors continuously execute real conversations between Skype endpoints and capture metrics to determine the health of your network, ISPs, WiFI, Edge and Media Servers. Deploy sensors across multiple branch and cloud locations to model your different topologies, network conditions and scenarios for always-on monitoring and end-to-end test.
Aug 1, 2021   |  By Exoprise
Email is the lifeblood of every business great or small. Still maintaining your Exchange installation or moved on to Office 365, you're still on the hook to make sure that everything works correctly. With Office 365, Microsoft can only see what's happening in their datacenters, they can't see end-to-end, your network, or your additional inbound and outbound mail filters and flow. You need to monitor end-to-end.
Aug 1, 2021   |  By Exoprise
Monitor the entire RDS, RemoteApp and VDI stack with continuous login simulation from anywhere in your network. Monitoring Server Based Computing environments with just performance counters isn't enough. To fully evaluate the entire application delivery installation, IT architects must synthetically exercize the components and measure the end-user experience. CloudReady RDP sensors enable logon simulation with no changes to the servers. The RDP sensors capture, read and analyze the screen to record application launch times like a real end-user would.
Jul 1, 2021   |  By Exoprise
Digital Experience Monitoring focuses on optimizing the business-critical performance of end-user facing applications and services. Exoprise CloudReady covers the full spectrum of end-user and application performance management, instantly deployed from a secure SaaS platform.
Jul 1, 2021   |  By Exoprise
Exoprise CloudReady is the market leader for end-to-end visibility into the entire Office 365 suite and the network that it relies on. Easily deployed, comprehensive coverage for Exchange, SharePoint, Skype for Business & more from all of your access locations and our cloud-based points-of-presence.
May 27, 2021   |  By Exoprise
Founded in 2005 and headquartered in the Netherlands, BCD Travel is a provider of global corporate travel management with offices in more than 100 countries. The company simplifies the complexity of business travel and drives savings for travel and procurement partners. The company's IT department has hundreds of employees worldwide with expertise in managing and supporting infrastructure across North America, Europe, and Asia.

We help you find and fix issues with your cloud apps fast. Exoprise is the leading solution provider for monitoring SaaS services like Office 365, Box, Dropbox, Salesforce.com and more.

CloudReady utilizes Active Monitoring or synthetic transactions to emulate real users accessing your cloud services like Office 365. Monitor the entire Office 365 suite including Exchange Online, SharePoint Online, Skype for Business and everything in-between. Troubleshoot, detect outages and guarantee SLA compliance for any SaaS or Web application from behind the firewall or from locations throughout the world.

All the features you need to be your company's hero:

  • Crowd-Powered Analytics: Instant network benchmarks. See how your bandwidth, latency, and cloud health compares to enterprises from all across the globe.
  • Any Branch, Any Location: Deploy anywhere — any branch, any laptop, any device for continuous end-to-end network visibility.
  • Monitor ALL of Office 365: Deep and wide with complete support for SharePoint, Exchange Monitoring, Microsoft Teams, Skype for Business and Everything-in-between.
  • User Experience for Any Web App: Monitor the end-user experience for any Web App, any Cloud, Any Location. Know instantly when there’s an outage and where to fix it.

End-to-End Performance & Availability Monitoring for ALL Your Apps.