Exoprise

Waltham, MA, USA
2010
Nov 29, 2022   |  By Brad Saville
Think about the last time your IT systems had an outage: How did your team react to it? Were they organized with a clear idea of how best to resolve the issue? Or was it chaotic, with people firing questions from all directions and customer service channels ablaze with requests for help? Digital technology disruptions are typical (and even expected) at the workplace, but it doesn’t have to be chaotic, with teams rushing around to extinguish the metaphoric fire.
Nov 22, 2022   |  By Simon Dion
Gartner predicts that spending on public cloud services will rise to 21% in 2023. Most organizations today support fully remote operations and use SaaS services from the cloud. But is your Microsoft Systems Center Operations Manager (SCOM) tool suitable for monitoring mission-critical services like Microsoft 365? Don’t get us wrong — SCOM is a comprehensive monitoring tool for servers, infrastructure, and apps such as Exchange and SQL.
Nov 1, 2022   |  By Sid Kumar
Microsoft Office 365 monitoring for the entire company is a big achievement. When the pandemic took hold worldwide, the once "nice-to-have" applications became the "go-to" apps. During this time, CIOs became responsible for relocating their employees to a remote workplace and providing reliable end-user services, such as Microsoft Teams, Outlook, SharePoint, and more. But even as the pandemic subsides, hybrid work gains prominence, and events like the Microsoft Ignite become in-person, monitoring the end-to-end connectivity and network performance of Microsoft 365 still remains a high strategic priority for CIOs.
Oct 25, 2022   |  By Mark Yohai
Employee engagement is the key to boosting IT workplace productivity in an organization. But bad digital employee experience (DEX) can result in disengagement, hurting your company’s net income and increasing employee turnover. According to Gallup’s 2022 Workplace report, disengaged employees cost the global economy a whopping $7.8 trillion loss in productivity. For US companies, the cost is around $350 billion for a single year.
Oct 17, 2022   |  By Exoprise
The secret to enterprise success is about driving digital business acceleration. With a new unified communication as a service (UCaaS) experience-based solution, Exoprise is at the forefront of improving workplace productivity and increasing employee retention.
Oct 12, 2022   |  By Exoprise
As businesses pivot towards multiple UCaaS platforms, the latest Exoprise monitoring solution offers deep application and network intelligence to support a modern workforce with a great digital experience.
Oct 4, 2022   |  By Sid Kumar
Wondering what the best way for employees to work more efficiently is? According to a Gallup poll, an engaged and productive workforce can increase corporate profits by as much as 21%. With the talent competition only increasing, every company’s IT and business leaders need to consider implementing workplace productivity strategies. In this article, we share tips for optimizing productivity levels for a modern workforce and exploring new ways of measuring it daily.
Oct 4, 2022   |  By Jason Lieblich
Enterprises moving to Office 365 cloud-based applications require a new approach to ensuring deployment success. Of course, your end-users should receive a fantastic application experience, whether with Teams, SharePoint, OneDrive, etc. But when problems surface with slowness or call quality, the Microsoft Service Health Dashboard provides no visibility beyond their network - leaving IT admins in the dark. Today, I'll walk through a few critical Microsoft 365 use cases for monitoring purposes and how Exoprise Digital Experience Monitoring solutions can help.
Sep 20, 2022   |  By Mark Yohai
Microsoft Teams is a cloud-based software within the Microsoft 365 application suite. The tool creates a highly collaborative and engaging environment with multiple organizational business units. As a modern unified collaboration (UC) platform, Microsoft Teams uses cloud-based calling, video meetings, messaging, chat, screen sharing, and third-party app integration. However, to ensure a great employee experience, IT must develop and execute Microsoft Teams monitoring use cases.
Sep 7, 2022   |  By Exoprise
Exoprise end-user experience management solutions for Microsoft 365, SaaS, and collaboration apps deliver cost savings, increased productivity, and elevated employee experience in times of growing hybrid/mobile work.
Nov 9, 2022   |  By Exoprise
In this video, we demonstrate how to diagnose Microsoft Teams problems with hop-by-hop analysis and insights in real time - All in three clicks or less. Whether your users work from home, the office, or anywhere in between, a superb call-quality experience is a must. How can IT operations staff ensure that? Using a combination of synthetics and real user monitoring (RUM), support teams can now get comprehensive visibility into Teams performance and use those insights for optimization.
Jun 30, 2022   |  By Exoprise
Digital Experience Monitoring (DEM) from Exoprise offers a unique solution combining proactive monitoring with synthetics and endpoint monitoring with RUM. We call it Better Together! Using the Exoprise DEM solution, enterprises can empower IT to support work-from-anywhere initiatives. Whether your team is interested in 24*7 monitoring of Microsoft 365 or complete coverage of third-party services like Zoom, Exoprise has it all.
Jan 13, 2022   |  By Exoprise
Exoprise lets IT administrators easily monitor any SaaS application (internal or external) without scripting. Collect performance data metrics (login time, upload and download time, network path performance, connect time, proxy connect time, DNS lookup time, TTFB, etc.) using our Web Login sensor. The sensor auto detects credential forms, supplies login credentials, and is able to record the server uptime and availability statistics in real-time. All this without the need for any complex scripting. It's simple to deploy the sensor. Start web application monitoring right away and improve the end-user digital experience.
Oct 3, 2021   |  By Exoprise
Service Watch Browser provides Real User Monitoring (RUM) for SaaS and web applications you don't control. The browser-based plugin can be securely installed as an Internet Explorer or Chrome extension to get the end-user perspective of mission-critical apps such as Microsoft 365, Salesforce, Workday, AWS, etc. Service Watch Browser enables IT admins or app owners to proactively detect and troubleshoot Wi-Fi, ISP, and local network connectivity issues causing the slowness.
Sep 28, 2021   |  By Exoprise
Interview with Mark Yohai, VP Sales & Business Development at Exoprise. During this video interview, Mark discusses: Who Exoprise is and what they do The details on their platform How the sales process works Roles they are hiring for What to expect during the interview process Exoprise's culture And more!
Sep 28, 2021   |  By Exoprise
Interview with Jason Lieblich, Founder and CEO at Exoprise.
Aug 4, 2021   |  By Exoprise
Exoprise Email Graph sensor tests and monitors Microsoft 365 Exchange Online using the new Graph API. As businesses continue to operate remotely, it is more important than ever to have a robust email communication infrastructure for collaboration. When email access is down or slow, it impacts end-user productivity, and businesses suffer. CloudReady Email Graph API sensor synthetically tests Microsoft Graph authentication, permission access, uptime, and mailbox availability no matter what location. Monitor Office 365 Mail queues, SPAM filters and troubleshoot slow email delivery for exchange online.
Jul 27, 2021   |  By Exoprise
Exoprise supports Microsoft 365 OneDrive monitoring similar to SharePoint with OAuth credentials as well as full experience monitoring via a headless browser. The sensor emulates a real user signing into OneDrive to collect end-to-end performance metrics such as health score, server latency, login times, etc. across the infrastructure and measure optimal availability.
Jul 26, 2021   |  By Exoprise
Monitor Microsoft 365 Azure Active Directory (AAD) with Exoprise CloudReady. AAD is an enterprise multi-tenant cloud directory and identity management service. In your business, employees who work from home remotely or the office rely on Azure AD to log in to multiple Office 365 services and access them through a single set of cloud credentials.
May 21, 2021   |  By Exoprise
Businesses need best practices and implementation strategies to improve the end-user experience for their employees. By combining synthetics and real user monitoring, IT can deliver a seamless Microsoft 365 and SaaS application experience. As work anywhere becomes a dominant reality, employee productivity and technology empowerment will be critical goals to measure. Ultimately, business leaders will need to determine key processes and workflows that need effective monitoring. Dedicating specific staff resources to digital workplace experience will impact end-user productivity.
Oct 19, 2022   |  By Exoprise
Salesforce customer relationship management (CRM) performance is critical to sales, marketing, and customer service for smooth business operations. As a result, Information Technology (IT) teams and developers often customize the cloud platform using thousands of apps, plugins, and APIs available in the Salesforce AppExchange Store to boost collaboration and improve efficiency.
Aug 18, 2022   |  By Exoprise
These best practices collected by the experts at Exoprise will help you take control of your apps in the cloud while avoiding common pitfalls that can lead to extended outages and unhappy users.
Aug 9, 2022   |  By Exoprise
If your business depends on Microsoft Teams for collaboration and communication, then you must proactively monitor the health of the Teams service, your networks, and everything-in-between. Only Exoprise can synthetically monitor ALL of Microsoft Teams alongside our low-level real-use packet monitoring to complete coverage in ONE platform.
May 17, 2022   |  By Exoprise
Synthetic Transaction Monitoring (STM) and Real-User Monitoring (RUM) are two different approaches for monitoring end-user experiences with SaaS, Desktop, and networked applications. But in today's digital world, response time, availability, and work-from-anywhere initiatives are becoming closely aligned. Employees need the flexibility to collaborate from any location without disruption. Organizations must look towards a holistic monitoring strategy to make this feasible every day.
Sep 16, 2021   |  By Exoprise
Digital Experience Monitoring (DEM) solutions like Exoprise Service Watch provide the ultimate measure of how IT services and assets are enhancing - or not - the productivity of the business and employees no matter where they work. In this day and age, monitoring is crucial. The future of work is all digital, all connected, and all kinds of complicated.
Sep 16, 2021   |  By Exoprise
Exoprise CloudReady is the leading solution for monitoring your entire Office 365 deployment. Find and fix performance problems, detect changes and plan your network for capacity. With CloudReady you'll know about outages instantly - before Microsoft knows itself.
Sep 16, 2021   |  By Exoprise
Whether migrating from Skype for Business or embarking on an enterprise collaboration and communications upgrade, Microsoft Team's deployments require planning, assessment and continuous visibility for network optimization. CloudReady Teams Monitoring executes synthetic video, audio and messaging conference calls against an Exoprise AV Bot for end-toend Quality of Service (QoS) and WebRTC metrics. Easily deployed for 24x7, steady-state visibility into your infrastructure.
Sep 1, 2021   |  By Exoprise
If your organization leverages SharePoint for content, communication and collaboration then you must continuously test and monitor your SharePoint installations. Whether its SharePoint Online in Office 365, Hosted SharePoint on Azure or your own SharePoint 2016 installation, synthetic uptime and performance monitoring will help you find and fix problems, detect changes and plan your network and servers for capacity.
Sep 1, 2021   |  By Exoprise
CloudReady Skype for Business Sensors continuously execute real conversations between Skype endpoints and capture metrics to determine the health of your network, ISPs, WiFI, Edge and Media Servers. Deploy sensors across multiple branch and cloud locations to model your different topologies, network conditions and scenarios for always-on monitoring and end-to-end test.
Aug 1, 2021   |  By Exoprise
Email is the lifeblood of every business great or small. Still maintaining your Exchange installation or moved on to Office 365, you're still on the hook to make sure that everything works correctly. With Office 365, Microsoft can only see what's happening in their datacenters, they can't see end-to-end, your network, or your additional inbound and outbound mail filters and flow. You need to monitor end-to-end.

We help you find and fix issues with your cloud apps fast. Exoprise is the leading solution provider for monitoring SaaS services like Microsoft 365, Box, Dropbox, Salesforce.com and more.

CloudReady utilizes Active Monitoring or synthetic transactions to emulate real users accessing your cloud services like Microsoft 365. Monitor the entire Microsoft 365 suite including Exchange Online, SharePoint Online, Skype for Business and everything in-between. Troubleshoot, detect outages and guarantee SLA compliance for any SaaS or Web application from behind the firewall or from locations throughout the world.

All the features you need to be your company's hero:

  • Crowd-Powered Analytics: Instant network benchmarks. See how your bandwidth, latency, and cloud health compares to enterprises from all across the globe.
  • Any Branch, Any Location: Deploy anywhere — any branch, any laptop, any device for continuous end-to-end network visibility.
  • Monitor ALL of Microsoft 365: Deep and wide with complete support for SharePoint, Exchange Monitoring, Microsoft Teams, Skype for Business and Everything-in-between.
  • User Experience for Any Web App: Monitor the end-user experience for any Web App, any Cloud, Any Location. Know instantly when there’s an outage and where to fix it.

End-to-End Performance & Availability Monitoring for ALL Your Apps.