The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.


Five worthy reads: The evolving employee experience

Five worthy reads is a regular column on five noteworthy items we have discovered while researching trending and timeless topics. This week, we explore how the employee experience is evolving with the new normal. The employee experience (EX) isn’t about ping pong tables or bring-your-pet-to-work days anymore. The new normal of working remotely has brought in a paradigm shift in the way businesses and employees operate.


What are the benefits behind monitoring IT and OT convergent systems in Manufacturing?

Almost every single industry is now facing some form of convergence. Generally, it begins with optimizing a process and then optimizing the enterprise management systems for federating the management of each process. For the services industry, this convergence between systems has primarily been within the bounds of information technology. Manufacturing has an entirely different story to tell.


Incident Review - Google Outage

When something as ubiquitous as Google goes down, there is a lot of online frenzy with users tweeting and searching for updates on the issue. That’s exactly what we witnessed today between 9/24/2020 17:59:44 PST to 9/24/2020 18:23:20 PST. Multiple Google services like Mail, Drive, Meet, Hangouts experienced downtime. Frustrated users took to Twitter to report the outage and the tweets were captured by Websee. Users trying to access Google services got a 502 error screen.

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10 Common Issues You Could Experience When Using Citrix Cloud

There are an increasing number of organizations, who are moving their Virtual Apps and Desktops deployments to Citrix Cloud by using the Virtual Apps and Desktops service. Citrix Cloud allows you to host components such as your core management layer for a Virtual Apps and Desktops deployment in the cloud, managed and kept up to date by Citrix.


Using alternate PING utilities to test your network

Low latency networks are the ideal media; in typical intranet all the hosts can be reached in a few milliseconds. Monitoring tools, starting from typical default ping utility (the one that sends ICMP Echo packets and waits for response), are consistent in their results if typical response is above 10-15 milliseconds. When response time drops significantly and is circa 1ms or even less, the results may begin to vary considerably.


Better monitoring and logging for Compute Engine VMs

Over the past several months we’ve been focused on improving observability and operations workflows for Compute Engine. Today, we are excited to share the first wave of these enhancements are now available. These include: Significantly improved operating system support for the Cloud Monitoring and Cloud Logging agents. The ability to rapidly deploy, update, and remove agents to groups of VMs, or all of your VMs, by policy, with as little as a single gcloud command.

stackify and ROC Commerce stay ahead with Retrace

As a digital agency, the last thing you need are production issues for your ecommerce clients. The stakes are even higher when your ecommerce clients are running Super Bowl ads for millions to see. Instead of enjoying the game, you are faced with troubleshooting a dumpster fire. The development teams at and ROC Commerce rely heavily on Application Performance Management (APM) tools, especially on high stakes game days.


Evolving APM to Keep Pace with Cloud-Native Challenges

At this point, Application Performance Management, or APM, is a very well-established discipline. It has been around since the early 2000s, when solutions like Wily first appeared. The fundamentals of APM haven’t changed much since then. Yet the types of workloads that APM tools must manage have evolved significantly.


Independent Analyst Research Report: End-User Experience Management - Ten Take-aways

Forrester Research recently published its Now Tech: End-User Experience Management, Q3 2020, a market overview, by Andrew Hewitt, September 21, 2020. Aternity is pleased to be among the fifteen vendors listed by size, functionality, geography, and vertical market focus listed in the report. If you’re a Forrester client, you can access the report at the link above. If you’re not, you can register here for a complimentary reprint of the document.