Latest Publications

Mobile Gaming: how to give customers the optimum online experience

Online gamers have the most demanding realtime expectations. Mobile gaming now the largest sector of app store purchases, accounting for 42% of a $109 billion marketplace. It's vital that game developers offer a level of mobile performance that delivers an optimum realtime experience for every user. This white paper highlights some of the UX issues that can undermine your company's ability to do this effectively.

The maturity of public transport APIs 2019

Take a view into the universe of realtime transport APIs in 2019. How do they stack up against realtime expectations? The report looks at ten cities across the globe, scoring and ranking them on ten indicators of maturity. Learn what the pioneers are doing, what those just starting on their Realtime API journeys can do better, and find actionable recommendations for your own Realtime API program.

Fostering Exceptional Microsoft 365 User Experiences

Enhanced visibility is crucial and to best meet current business needs requires an understanding of the level of satisfaction when using Microsoft 365. There is a growing demand to learn and know how users feel about the quality of their experience. Take a deep dive into the difference between Service Level Agreements and Experience Level Agreements and why the enhanced visibility is crucial to best meetyour current business needs.

Monitoring in a Cloud-Native Era

The move to the cloud creates massive opportunities to deliver great applications and experiences to customers and employees, but it also comes with a new set of complexities. These new environments, powered by containers and microservices, among others, are dynamic and ever-changing. The old ways of monitoring don't apply anymore-but the need to ensure the reliability and performance of your applications is more important than ever.