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Chatbots

Torq

How Chatbot Automation Benefits Security Teams

When you hear the term “chatbot,” your mind may at first turn to things like robotic customer support services on retail websites – a relatively mundane use case for chatbots, and one that is probably hard to get excited about if you’re a security engineer. But, the fact is that chatbots can do much more than provide customer support.

freshservice

You need these 5 features in your ITSM chatbot

With advances in AI, the obvious discussion arises, how to make work-life easier? How to minimize time spent on mundane tasks? How to save time and money while ensuring that your IT team is functioning as efficiently as possible? Now enter… the chatbot. The virtual assistant or the chatbot is a significant AI-powered development with various use cases. It is an integral part of self-service today. In fact, you can even say that the chatbot has re-defined self-service.

Chatbots - Intro to Torq Webinar

The challenges and workloads facing today’s security teams are not getting easier, but the response methods of security teams are still manual, utilizing a patchwork of security tools that are not connected nor communicating with each other. What if you could utilize your organization’s most common communication tool (i.e. Slack) to bring security communications and operations into every part of your organization?
websitepulse

Ways to Secure Your Chatbot Against Attacks

Chatbots and Virtual Assistants (VAs) are becoming increasingly popular as businesses accommodate the diverse needs of the digital industry. These tools give companies, no matter how small, the ability to answer their audiences, provide assistance, and solve problems, driving traffic during off-hours and with minimal staff. As a result, chatbots are one of the most effective features you can add to your website. And yet, chatbots present a risk.

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5 Challenges in Chatbot Optimization and Maintenance

Chatbots can be like double-edged swords. It can either boost your customer service or turn customers away. Hence, you must make sure that you research and prepare properly before committing to it. This way, you will know how to optimize and maintain your chatbots to ensure its effectiveness. There are many chatbot benefits for business. In fact, 78% of businesses have started integrating such technology into their customer service in the past months.

ziniosedge

Conversational AI Chatbots- The Best Solution for Your Customer Engagement

Conversational AI chatbots are a new vector of artificial intelligence use case that makes the user experience satisfactory, providing immediate response. This technology enables users to converse with applications through various means, such as via text, voice, touch, or gesture, which are closely the same as humans. Users find it much more impressive as they can communicate with their vocabulary and terminologies.

Tanzu Tuesdays - Let's Build a Twitch Bot! with Spring Boot and Project Reactor with Brian McClain

You may have seen it in your favorite streamers channel: A bot reminding you of an upcoming event, showing their uptime, and offering unique features to improve the experience for the viewer. Behind the scenes you might assume code watching every line of code, ready to respond to pre-programmed commands. But what happens when the channel has 1k views? 10k? 100k? All chatting and interacting, exchanging thousands of messages a second.