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Alerting

Leveraging AI for Efficient On-call Scheduling

Regardless of industry specifications, creating and maintaining a highly functional incident management process is crucial for organizations of all sizes. The various potential applications of Generative AI in this process can significantly enhance the efficiency, accuracy, and speed of incident detection, analysis, and resolution. GenAI can be utilized across all stages of the incident management process, including preparation, response, communication, and learning.

Evaluating Opsgenie Alternatives in 2024

In today’s digital age, customer expectations are at an all-time high, with demands for instant support, flawless user experiences, and constant service availability. This environment of heightened expectations pushes organizations to innovate and streamline their operations continuously. Ensuring seamless service delivery hinges on the ability to detect and resolve issues swiftly, whether they are server crashes, software bugs, or unexpected outages.

Evaluating PagerDuty Alternatives in 2024 (Updated)

We live in times of instant gratification, where customers expect same-day delivery, round-the-clock tech support, and seamless browsing experiences. Disruptive technologies and continuous innovation have raised expectations for faster and uninterrupted delivery of services. This shift is compelling organizations to adapt their operations to meet these new demands and stay competitive.

The Impact of On-Call on Mental Health

Lately, I have been thinking about the mental health effects that stem from working in the cybersecurity industry. And in my research, I came across an Afternoon Cyber Tea podcast that sparked my interest. During their talk, host Ann Johnson and Dr. Ryan Louie, MD, PhD, dissect parallels between those who work in cybersecurity and those who work in healthcare, and uncover how these types of jobs affect mental health.

Reduce alert storms in your microservices architecture with easily scalable techniques

Alert storms occur when your monitoring platform generates excessive alerts simultaneously or in succession. Although numerous factors can cause an alert storm, microservices architectures are uniquely susceptible to them due to multiple service dependencies, potential failure points, and upstream and downstream service relationships.

On-Call Life: Setting Expectations

Imagine this: You’ve just been offered a new job in tech. Maybe it’s your first job right out of college, and you’ve only heard of being on-call in passing conversations up until this point. Or, perhaps you’ve been in tech your whole life but never had to be on-call until today. Or, maybe you’re contemplating whether on-call is for you because your company is dangling some extra cash (because, who doesn’t like extra money!).

Unlocking the Power of OpenSearch Alerting

OpenSearch Alerting enables you to manage and respond to critical events and anomalies quickly in your OpenSearch environment, making it crucial for maintaining the health and performance of your system. With OpenSearch alerting you can enhance security by monitoring for suspicious activities or security breaches in real-time. This helps improve the security posture of your organization's data infrastructure.

Live Call Routing/ Dedicated Lines (Powered by OnPage)

Are you tired of missing critical alerts and important calls during your on-call shifts? Are you looking for a way to facilitate communication between your customers and your on-call team by utilizing an IVR system that can elevate critical calls, and escalate it based on on-call schedules and routing rules? Discover how OnPage's innovative Live Call Routing technology can transform your on-call experience!
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All-in-One Incident Management: Why Squadcast Trumps Separate On-Call and Alerting Tools

The pressure is on. Incidents happen, and resolving them quickly and efficiently is crucial for meeting your SLAs. But relying on a patchwork of tools for alerting, collaboration, and post-incident analysis can create confusion, delays, and frustration. They can work or may have been working perfect in your company but here are a few factors to consider: The list of questions can go on differing from organization to organization. These are just a few factors that can help you evaluate whether your current tools are truly effective for Incident Response, or if it's time to switch to a unified solution like Squadcast.

How to Improve Your Service Reliability with ilert Status Pages

According to the Uptime Institute, during the last year, the number of IT incidents slowly declined while the average cost of every incident grew. As dependency on digital services increases, the cost for ⅔ of all outages exceeds $100,000. Stakes are rising, and more and more companies are investing in proactive incident management.