DEM

catchpoint

How To - Monitor Multi-Cloud with Catchpoint

Many companies have adopted a multi-cloud environment for their services and many more plan to expand cloud usage in the future. As more VMs and workloads transition to public and private clouds, it is becoming clear that multi-cloud is becoming a standard or benchmark rather than something optional that businesses want to ‘try out’.

catchpoint

SRE Survey 2021: Where do we go from here

What a difference a year makes. In a matter of 365 days, the entire planet stared down at uncertainty, and while most of the world is far from recovered, we are starting to see a time where some level of normalcy will return. But what will this look like? How will the past year transform our social interactions, our time out of the house, and how we conduct business?

nexthink

Microsoft Explores the 'Future of Mixed Reality' at IT Conference

Early this month, Microsoft will host the second part of its Ignite conference aimed at IT professionals and developers. The livestreamed event, which begins on March 2, will feature a number of exciting trends in technology innovation, but the industry has its sights on one element in particular: a presentation on mixed reality.

aternity

Microsoft Skype End User Experience

When Skype was first released in 2003, it quickly became one of the world’s most well-known Voice over Internet Protocol (VoIP) and video chat tools. The original free program is still available today and is designed for individual use and small teams of less than 20 employees. When Microsoft purchased Skype in 2012, it aimed to transform the offering into a complete business communications platform.

nexthink

3 Ways IT Can Unblock Mergers & Acquisitions Problems in the Pandemic Era

Even when businesses are functioning as usual, mergers and acquisitions are intense and demanding transitions for companies to pull off. From the constant communication required in the preparation phase, to the technical demands of integrating two teams, a merger or acquisition forces companies to exhaust resources in order to make the transition a smooth success. Then the pandemic hit.

nexthink

Want to be an Effective IT Leader? You Need to Care About Experience Management

What is more important – time saved or time well spent? How you think about this problem and how you’d go about measuring it is an important consideration for managers who aspire to be leaders in today’s digital workplace. In IT and beyond, focusing on experience over service is the difference between managing the status quo and leading a change that pushes an organization forward.

nexthink

4 Tips for IT to Conquer their Big, Ugly, Remote Experience Challenges

“The best laid plans of mice and men, go oft awry, and leave us nothing but grief and pain” It may sound cliché but think back on the 2020 you had laid out and the 2020 you experienced and you’ll know it’s true. No matter what company you work for or what your job description entails, I’m willing to bet you had to throw a lot of good plans out the window when the pandemic hit. And if you didn’t, call me, I’d like your advice on some lottery numbers.

aternity

Q&A with Stephanie Hallford at Intel: How Predicting IT Issues Improves the Employee Experience

I recently sat down for a virtual talk with Stephanie Hallford, Vice President and General Manager of Business Client Platforms at Intel. Her group is responsible for business client revenue, marketing, product, and strategy. During our conversation, we talked about changes in the modern workforce, Intel’s vision for the “self-healing PC,” and how our recently announced partnership moves us closer to the goal of improving the employee experience.