Operations | Monitoring | ITSM | DevOps | Cloud


The latest News and Information on AIOps, alerting in complex systems and related technologies.

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2023 Trends in AIOps, Observability, and ITOps

Hall of Fame professional wrestler Paul "Mr. Wonderful" Orndorff said of his ascent to become one of the WWE's biggest stars of the 1980s that, "I knew where I wanted to go. I had a plan. I don't care what you do in life, you better have a plan." And for ITOps teams making new plan-or adjusting the sails on their existing ones-it's good to have insights that inform those plans.


ScienceLogic Recognized in TrustRadius 'Best of' Awards for 2023

At ScienceLogic, we’ve built our customer operations to ensure our customers have an excellent end-to-end customer experience, with a rock-solid plan for improving our customers’ ability to meet and exceed their desired business outcomes. And well, we must be doing something right: ScienceLogic has been recognized in this year’s TrustRadius ‘Best of’ Awards—through our customer’s direct feedback.


Using AIOps for automation and efficiency in observability and IT operations

Artificial intelligence for IT Operations (or AIOps) has been playing an expanding role in helping SREs, DevOps, and developers effectively navigate the challenges around application and infrastructure complexity, pace of change, and data volume that characterize the operations landscape.


What are AIOps use cases?

The past decade has seen organizations embrace AI and data analytics at scale. In 2022, IBM found that 35% of organizations have embraced AI—a 4% increase from 2021. The trend of AI adoption will continue to play out in the next several years across virtually every organizational function. At the vanguard of this movement is AIOps, which sees AI used to improve IT operations (ITOps).


Complement Your Cybersecurity Program with Real-Time IT Operations Monitoring

On October 3, 2022, the U.S. Cybersecurity & Infrastructure Security Agency (CISA) issued Binding Operational Directive (BOD) 23-01, Improving Asset Visibility and Vulnerability Detection on Federal Networks. The directive requires federal civilian executive branch (FCEB) agencies to deliver a series of procedures, reports, and process validations for continuous and comprehensive asset visibility by April 3, 2023. Thereafter, agencies must maintain compliance with the directive.


Unsolicited Opinions About the Latest Forrester Wave on AIOps, Part 2 - A Closer Look Into the Evolution of AIOps

Leading industry analyst firm Forrester recently published research titled The Forrester Wave™: Artificial Intelligence For IT Operations, Q4 2022. This is Forrester's summary of the report: You can find my original post regarding this Wave here: "Unsolicited Opinions About The Latest Forrester Wave on AIOps, Part 1." In this post, I’ll provide context on some of the events that led up to this Forrester Wave. These are my observations and opinions, not Forrester’s.


CES EDGE23: Building a Culture of Change, Are You Willing & Able?

2023 started with a boost of positive energy after attending my first CES EDGE23 federal event sponsored by the GBEF (Government Business Executive Forum). As a sponsor of this year’s EDGE23 conference, I represented ScienceLogic as a co-moderator to a very relevant and thoughtful executive round table on navigating the challenges associated with ‘Continuous IT Modernization’.

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Using AIOps for Better Adaptive Incident Management

An effective incident management strategy is crucial for any business, especially those offering consumer-facing digital services. This is because when incidents occur, they may be easily detected by your users, impact your reputation, and ultimately affect your bottom line. So, to minimize the reach and severity of incidents, your response needs to be swift and effective. One way to ensure your approach meets these requirements is to implement AIOps.