Think of how many repetitive tasks are executed daily in an IT operations environment, from addressing cyber risks, managing over-heads or dealing with downtimes. Most of these tasks start with an event or alarm that initiates the firefighting. It is evident we can have thousands of different SOP (standard operating procedures) so it is important to set a small scope (e.g. Top-5 most common root cause alarms) to start benefiting from AIOps self-remediation or self-triage.
Gartner recently released their top strategic technology trends for 2021. It’s no surprise that these trends reflect what many of us and our organizations have been experiencing, dealing with ongoing challenges during this global pandemic.
Today, network automation has shifted from nice-to-have to must-have. Automating key NOC processes (ranging from simple to complex) offers a wide range of benefits. But don't take my word for it — the ROI numbers speak for themselves.
Many AIOps initiatives experience difficulties due to unrealistic expectations and a lack of a clear AIOps strategy. What is the reality beyond the AI hype, and how do we make these initiatives a success? Join us in this CTO Perspective discussion with Jason Walker, Field CTO at BigPanda, to find out.
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week we explore how the pandemic and the rise of the remote work culture have enabled digital transformation.