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DEX
Application Experience - Amplifying Observability for Today's Experiential World
Nexthink’s industry-leading Experience 24 Events in Boston and London brought together over 1000 IT professionals dedicated to accelerating the value of strategic adoption of DEX. A hot topic was the growing recognition that traditional Observability solutions (APM’s and other high-cardinality technology monitoring solutions) while necessary, are insufficient to solve the full, end-to-end visibility of how employees are experiencing the totality of their web applications.
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Why Your Desktop-as-a-Service (DaaS) Is Causing More Support Tickets
As organizations continue to embrace digital transformation, Desktop-as-a-Service (DaaS) has become a popular solution for delivering virtual desktop environments to employees. With the flexibility, scalability, and security Virtual Desktop Infrastructure (VDI) offers, DaaS has the potential to streamline operations and boost productivity. However, this technology is not without its challenges, particularly when it comes to managing and monitoring end-user digital experience or DEX/DEM.
Moving beyond ITSM boundaries with Robert Grazioli
Discover how you can expand the potential of the service desk and get insights from Ivanti’s original research report, “Elevating the ITSM Experience.” Read the full report for more: ivanti.com/ITSM-experience Learn why Ivanti CIO Robert Grazioli believes that ITSM encompasses is so much more than a ticketing system. By integrating ITAM, AI-driven insights and digital employee experience (DEX) data from within the ITSM platform organizations like Ivanti are rethinking service delivery and leveraging ITSM as the central hub for enterprise IT management.
Why tracking digital employee experience improves ITSM
Discover why IT needs to measure digital employee experience (DEX) to enhance IT service management (ITSM). Research from Ivanti’s “Elevating the ITSM Experience” shows how high-performing organizations can leverage data, automation and measurement to radically rethink – and transform – service desk efficiency and experience. Read the full report for more: ivanti.com/ITSM-experience.
1E Acquires Exoprise to Enhance its Leading DEX Platform
Enhanced Network and Application Data Collection in Leading Digital Employee Experience Platform.
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Collective IQ makes the Magic Quadrant for DEX Tools
Almaden is honored to be included in the first-ever Gartner Magic Quadrant for Digital Employee Experience Management Tools. This recognition highlights the suitability of Collective IQ to help enterprise employees deliver maximum productivity and job satisfaction If you are a Gartner subscriber the direct link to the research document is: Magic Quadrant for DEX Tools.
IT Operations: DEX focused Digital Workplace
Managing IT operations in today's digital workplace is increasingly complex. The lack of visibility, the intricacies of modern systems, the rise of remote work, and the consumerization of applications all contribute to the challenges faced by IT teams. According to Gartner, 56% of IT leaders cite budget restrictions, 51% mention internal resistance to change, and 44% highlight talent issues as significant obstacles.
Digital employee experience drives IT transparency feat. Robert Grazioli
www. ivanti.com/experience Ivanti CIO Robert Grazioli discusses how AI and digital employee experience (DEX) will transform the role of IT, citing findings from Ivanti’s 2024 Digital Employee Experience Report.
Digital employee experience elevates the CIO feat. Jeff Abbott
www. ivanti.com/experience Ivanti CEO Jeff Abbott discusses findings from Ivanti’s 2024 Digital Employee Experience Report. Learn why Ivanti believes IT is essential to shaping digital employee experience (DEX), and how taking the lead on digital employee experience initiatives elevates CIOs to a more strategic role across their organization.