Gamifying cyber security training

At Bulletproof, we know that different people learn in different ways. So when a healthcare provider came to us needing an innovative, engaging way of delivering security awareness training, we stood ready to deliver. The healthcare provider in question was St Andrews Healthcare – providers of specialist care for people with challenging mental health needs. Being a company that works with vulnerable individuals, staff awareness of cyber security is essential.


HIPAA Compliance Checklist

The Health Insurance Portability and Accountability Act (HIPAA), as amended by the Health Information Technology for Economic and Clinical Health (HITECH) Act, is designed to keep individuals’ medical information and health records safe. Healthcare organizations must ensure HIPAA compliance, even — perhaps especially — during the current global pandemic. The Office for Civil Rights (OCR) at the U.S.


Healthcare Orgs: What You Need to Know About TrickBot and Ryuk

In late October, the Cybersecurity and Infrastructure Security Agency (CISA), the Federal Bureau of Investigation (FBI), and the Department of Health and Human Services (HHS) co-authored an advisory report on the latest tactics used by cybercriminals to target the Healthcare and Public Health (HPH) sector. In the report, CISA, FBI, and HHS noted the discovery of, “…credible information of an increased and imminent cybercrime threat to U.S.


Protecting PHI in Slack: Nightfall adds DLP (and value) to Perry Health

Pan Chaudhury created Perry Health in 2017 to streamline healthcare delivery. He and his co-founders envisioned a digital health tool to assist healthcare providers in managing chronic conditions like diabetes and hypertension by coordinating care and communication. Perry Health supports better healthcare outcomes by monitoring and engaging with patients when they’re not in the doctor’s office.

How to Monitor and Troubleshoot Remote User Experiences

Learn how Goliath Technologies can help you: anticipate performance issues to avoid impacting remote users, troubleshoot and resolve issues quickly when they do occur, and document fix actions and foster collaboration with vendors, IT counterparts, management, and end users to prevent future issues.

How to Monitor & Troubleshoot Clinician Experiences

Learn how Goliath has helped our health system clients reduce barriers to patient care by anticipating performance issues before end-users are even impacted, troubleshooting poor performance quickly when issues do arise, and documenting end-user performance trends to foster collaboration among other IT teams, vendors, management and end-users.

COVID-19: Lessons from the Trenches

The COVID-19 pandemic has impacted every aspect of life, uniting governments, the scientific community, and healthcare workers around the world in the struggle to get it under control. The pandemic has been a forceful catalyst for healthcare IT Ops change. Infrastructure health and performance optimization has never been more critical to serve the needs of life science research, drug discovery, and hospital care.

goliath technologies

Electronic Health Record (EHR) Telehealth Apps Too Slow? There is a Solution.

Telehealth use has become a prominent and preferred method of patient care since the COVID-19 outbreak. What happens though when technology becomes a barrier to adequate care? For example, your Electronic Health Record (EHR) Telehealth application is working too slowly or is randomly disconnecting. This not only looks bad to the patient trying to meet with the physician, but it makes it impossible to deliver a quality patient experience.

Three Major Trends Impacting Healthcare Customer Experience

Customer Experience (CX) in healthcare can feel like an afterthought, or not thought of at all. As customers gain further choices across the board about their healthcare options, organizations must respond with a higher standard of service for patients, members, and providers. Healthcare organizations must face CX head-on, ensuring customers receive the service they deserve and representatives have the solutions they need to deliver quality CX.