OnPage has always been dedicated to providing powerful features, ensuring that healthcare practitioners streamline their communications, operations and workflows. Today, OnPage is taking another step forward with its latest release, offering new capabilities and features built for today’s healthcare organizations. I’ll now highlight some on the latest and greatest additions to OnPage’s clinical communications and pager replacement platform.
The healthcare industry is one where the mission is very straightforward – empower people to live with the highest quality of life possible for them. This means keeping lives safe and secure, all while armies of cyber criminals are working diligently to do the opposite.
The below screen shots were provided by a large non-profit healthcare organization that includes 4 acute care hospitals, over 20 clinics and 5,000 Citrix users. The Healthcare IT team received reports from clinicians about slow logon times. This document describes how the Citrix engineer used Goliath Performance Monitor to pinpoint and troubleshoot the “Citrix is Slow” complaint and implement a fix action that permanently resolved the issue while reducing logon times by more than 80%.
The below screen shots were provided by a large non-profit healthcare organization that includes 4 acute care hospitals, over 20 clinics and 5,000 Citrix users.
As a change agent in a healthcare organization, it’s likely that you’re eager to give your antiquated paging system the boots and to replace it with a more updated, efficient, HIPAA-compliant clinical communications platform. However, convincing the rest of the organization isn’t always easy. It’s normal to get resistance from your care team whenever you introduce new processes or technologies.
National Health Service’s (NHS) recent announcement on the ban of the pager represents great news for U.K. healthcare organizations and their practitioners. The ban not only represents a transformative move, it also showcases pagers’ lackluster performance in providing secure, clinical communications. Now that pagers are making their way out of U.K.
Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore how insiders have become the biggest threat to healthcare organizations.
Breaches are widely observed in the healthcare sector and can be caused by many different types of incidents, including credential-stealing malware, an insider who either purposefully or accidentally discloses patient data, or lost laptops or other devices. Personal Health Information (PHI) is more valuable on the black market than credit card credentials or regular Personally Identifiable Information (PII).
Compliance with the Health Insurance and Portability Act (HIPAA) initially appears to apply only to the healthcare industry. However, HIPAA also requires healthcare provider business associates to maintain security and privacy controls over protected health information (PHI) and electronic PHI (ePHI). For payer organizations, this requirement means aligning data security protections to HIPAA.