Phishing vs. Smishing vs. Vishing vs. Quishing: What's the Difference?
Ask people in the same company to define phishing, and the answers may drift. At least one will use the word as a catch-all for anything suspicious that reaches an inbox, and someone else will apply it to a phone call. That drift can have operational consequences. A ticket labeled phishing that was actually a spoofed call to the help desk may be routed to the wrong queue, trigger an inappropriate playbook, or distort the metrics used to plan future controls.