Operations | Monitoring | ITSM | DevOps | Cloud



15 Things to Consider When Choosing RMM Software in 2022

So-called “conventional IT” is quickly fading into the background in the face of widespread changes to the modern world. Fast-growing technologies like cloud, SaaS, and remote monitoring have decentralized the very idea of IT -- and the timing of this migration to remote services and cloud-centric IT infrastructures couldn’t have been better, as demand for remote work and reliable information security skyrocketed during the 2020 COVID-19 pandemic.


Ninja Quick Guides: How to Use Winget to Install and Update Software Remotely

Whether your organization has a few remote employees or your entire workforce has gone remote, you need an easy way to install and update software remotely. By using a tool called winget, you can natively deploy software through Windows. In this article, we’ll take a look at what winget is, how it works, and how you can use it


What is RMM Software? A Modern Definition Plus Evaluation Criteria for 2022

RMM is short for remote monitoring and management. RMM software is used to do two things: a) gather information from remote endpoints and networks to assess their health; and b) perform various remote IT management tasks on them without disruption. RMM solutions are most widely used by managed services providers (MSPs).


Best Remote System Monitoring Solutions in 2022

Companies must effectively monitor their assets and networks in today's competitive setting, get the most significant result, and react swiftly to problems. However, such a situation is unusual with companies that continue to run in a traditional, isolated setting. These companies frequently don't have precise asset performance tracking procedures.


N-able recognized as Number 1 RMM software in CRN ARC Awards

For the second year running, CRN readers have voted N-able as the Number 1 RMM software in the Annual Report Card (ARC) Awards. The ARC Awards are one of the most prestigious honors in the IT industry, highlighting vendors’ commitment to partner satisfaction and reinforcing their dedication to channel partners through nurturing and growing partner relationships.


Three Hidden RMM Features, Part 2: Monitoring Templates

In the first portion of the underutilized RMM features series, we discussed the use of Site Concentrators and Data Overdue Cross-Checks. This time we’re going to discuss Monitoring Templates. MSPs have shied away from Monitoring Templates in the past because of the effort needed to set them up. I think this is the wrong way to look at them; we need to be thinking long-term here.


Importance of Remote Monitoring & Maintenance (RMM)

Many business operations and tasks are carried out in a distributed manner in this remote/hybrid and mobile era. From locations throughout the world, managed service providers (MSPs) and their clients are attempting to accomplish more with fewer resources. Any MSP expansion needs a remote monitoring management (RMM) platform to assist efficient techs, happy customers, and seamless business operations.


Three hidden RMM features that are underutilized

Over my time as a Sales Engineer and Partner Success Manager, I quickly learned that there are a few under-utilized features of N-sight RMM. While performing RMM dashboard audits, three of these features routinely came up in conversation with our partners. They include the Site Concentrator, Data Overdue Cross-Check, and Monitoring Templates. In this blog series, we will briefly cover uses in your day-to-day work and implementation of the features.