Operations | Monitoring | ITSM | DevOps | Cloud


IT Heroes Podcast - EPS 07 Menaces of Cyber Warfare

In this episode of IT Heroes, our host Andy Ellwood, VP of Product Marketing, and Giridhara Raam, Cybersecurity Evangelist are discussing Cyber Warfare in detail. The episode is composed of discussion around Russian-Ukraine Cyber Warfare, Hackers involved, Challenges, and how can firms prepare themselves against such horrendous threats.

NinjaOne Partnership with SaaS Alerts Provides Enhanced Security

Managed Service Providers (MSPs) are charged with protecting their customers from all of the threat vectors that target devices, networks, and applications. The diligence required to provide this level of protection for customers is unending. However, if an MSP is going to properly secure their customers’ environments, they first must secure their own, which is why NinjaOne has collaborated with the cybersecurity company SaaS Alerts to better protect MSPs from RMM supply chain attacks.

Pulseway announces extended functionality for macOS and Linux, plus deep IT Glue integration

Company launches automation workflows for macOS and Linux, introduces new policies and updates to IT Glue integration, bringing efficiency to the next level Pulseway, a leading provider of mobile-first, cloud-first remote monitoring and management (RMM) software, today announced the launch of new automation workflows for macOS and Linux, extended policies and an updated IT Glue integration, which will further improve customers’ efficiency.

Getting Back into In-Person Sales & Networking

As the world opens back up, are you missing in-person sales and networking opportunities that growth-focused MSPs are jumping on? View this recording of a special live discussion with growth and revenue expert Adam Slutskin, the channel veteran behind wildly successful worldwide sales and marketing strategies at Liongard, ConnectWise, and others.

Driving Business Efficiency with Endpoint Management

Endpoint management solutions enable businesses to manage their entire IT portfolio more efficiently and effectively. Combining monitoring, management, patching, remote support, and automation functionality in a single-pane-of-glass, endpoint management solutions like NinjaOne give you full visibility and control over your IT assets.

How to Improve the Work-Life of an IT Professional

When you first started as an IT professional, it was all cheerful and you were eager to help people as much as you can. But a few years into managing IT and dealing with IT issues all day, your professional life has changed for the worse and every day is a struggle with service requests and IT issues piling up all day. Read our ebook on the most common IT challenges and how you can combat them while staying sane and optimistic about your work!

Network Monitoring Handbook: Your Complete Guide to Network Monitoring and Management

This guide has been designed to document all the critical elements in designing and managing an efficient, effective and secure network. This handbook gives you complete insights into various aspects of network monitoring and the best practices involved in creating an effective and efficient network.

MSP Guide: How to Move from a Break-Fix Model

If you are an IT service provider still heavily reliant on your break-fix offerings, a move to managed services based on remote monitoring and management software can bring significant business benefits and improve the customer experience. By switching to the MSP model, you can have higher productivity, predictable income, customers' trust and more. As your business model will inevitably change with this new model, it could be a bit tricky to figure everything out on your own. To make this transition convenient, we have put together a guide that will help you.

April Phools' Phishing Challenge

Can you do what you advise your clients and spot a phishing attempt when you see one? Watch this "April Phools" edition of our MSP Live Chats series with special guest Connor Swalm, CEO of Phin Security, who showcased the latest tricks and tactics attackers are using to get victims on the hook. Don't miss OITVOIP CEO Ray Orsini, Lifecycle Insights' Alex Farling, and the rest of our panel as they played a high-stakes game of "spot the phish" on the LIVE event.