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SCOM

The latest News and Information on Service Center Operations Manager and related technologies.

SCOM, PRTG, and Beyond: Navigating the IT Monitoring Landscape

This whitepaper highlights the role of IT monitoring in complex environments by exploring SCOM, PRTG, and other leading tools. It provides an in-depth comparison of these monitoring tools, focusing on capabilities, strengths, and limitations. By leveraging insights from various monitoring tools, organizations can optimize performance, enhance system reliability, as well as streamline operations.

IT Monitoring News | January '25 Edition

Welcome to our January edition of the NiCE bi-monthly newsletter! We’re thrilled to share the latest updates, insights, and events to keep you ahead in the ever-evolving IT monitoring landscape, primarily revolving around Microsoft System Center. Whether you’re looking to stay current with new features, understand best practices, or network with fellow professionals, our newsletter has you covered.
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Enhanced Monitoring for Citrix Environments

Citrix has become a cornerstone of modern IT infrastructures, particularly as organizations adapt to remote and hybrid work models. By providing secure, scalable solutions for delivering virtualized applications and desktops, Citrix enables businesses to centralize their IT operations while ensuring employees can access the resources they need from any location. Key solutions, such as Citrix Virtual Apps and Desktops (VAD) and Citrix Application Delivery Controller (ADC), empower organizations to manage virtualized workloads efficiently, regardless of the underlying hardware or cloud environment.

2024 Recap: Advancing Holistic Citrix Monitoring with SCOM and SquaredUp

As 2024 comes to a close, we at GripMatix are proud to reflect on an impactful year full of new solutions, updates, and enhancements for Citrix monitoring. With a focus on improving visibility, efficiency, and performance monitoring through Microsoft SCOM, we’ve delivered tools and features to address the evolving needs of Citrix administrators. Here’s a look back at what we achieved this year.

Optimizing Microsoft Teams Monitoring Insights

This whitepaper explores how proactive monitoring Microsoft Teams using the NiCE Active 365 Management Pack for Microsoft System Center Operations Manager enhances collaboration and communication in IT environments. The whitepaper highlights the importance of monitoring critical metrics, such as call quality, user activity, and service performance, to ensure seamless operations.

NiCE Oracle Management Pack | 5 Minutes Explainer Video

This short video will give a quick overview of the main features of the NiCE Oracle Database Management Pack, such as Discovery, Monitors, Diagnostic Tasks, Performance and Logfile Monitoring, Reporting, and, of course, Security aspects of advanced Oracle database monitoring.

NiCE Oracle Management Pack 5 4 Release Webinar 2024Q4

Discover Smarter Oracle Monitoring with the NiCE Oracle Management Pack 5.4 We’re excited to invite you to our upcoming webinar showcasing the powerful new features of Oracle Management Pack 5.4. Learn how this latest release enhances your Oracle monitoring experience on Microsoft SCOM and Azure Monitor SCOM MI, delivering smarter, more flexible solutions for your environment.

Analyze This! Notes from the Gartner IOCS Conference

There was a lot going on at November’s Gartner Infrastructure, Operations and Cloud Strategies Conference, but the central theme was inevitably the transformational impact of the AI revolution. IOCS is a major event bringing together leading vendors and thousands of practitioners for a mix of vendor-led sessions, expert presentations, keynotes, roundtables and one-to-one consultations.