Adapting to The New Normal in IT Operations

The waves of change are certainly upon us and businesses are being forced to adapt at a record pace. Current world events have caused a jarring shift in all aspects of our lives, accelerating major changes in how we live and work. An unprecedented number of people are now working from home. Those of us working in IT Operations are no exception. Many companies are implementing a Distributed IT Operations Center (D-NOC) approach to address this new reality.


Identifying the Best IT Monitoring Software of 2020

What’s the best IT monitoring software of 2020? It’s an interesting question. IT monitoring could mean a whole lot of things to a whole lot of different organizations. To some teams, a robust application performance monitoring (APM) solution might be more important than their network performance monitoring (NPM) tools.


Display All PHP Errors: Basic & Advanced Usage

A PHP application might produce many different levels of earning and errors during its execution. Being able to see these errors is essential for developers trying to troubleshoot a misbehaving application. However, developers often have trouble when trying to display errors from their PHP applications. Instead, their apps just fail silently. If you are having problems with your PHP web application and need to display all the errors and warnings, you are in the right place.

Why Human-Centric Observability Matters for Microservices

HCO (human-centric observability) is a methodology built around people, not machines. In this session, well demo how HCO serves 3 key groups – external users, internal users, and engineers – and show you how to center them in your observability practice. In the end, you’ll see how HCO lets you not just build resilient and reliable software, but assemble a truly resilient organization that can adapt to changing requirements and needs.

The Case for Human-Centric Observability

Modern systems have resulted in an explosion of complexity for organizations of every size, shape, and purpose. In an effort to create more resilient and reliable software, we’ve cast around for solutions to tame and manage this complexity. Observability practices have come to be seen as essential for operating systems at scale, but in practice, they’re often seen as technical solutions to what is ultimately a social problem: Software, at the end of the day, is built and run by people.


Closer Look: Intelligent Infrastructure Monitoring

In this article: Infrastructure monitoring systems have been undergoing massive change in the past few years. Before the proliferation of cloud computing, IoT and edge computing, mobile apps and SaaS apps, the practice was fairly static, albeit traditionally quite siloed. IT managers needed to get data on a set of standard metrics, from a handful of tools.


Does Observability Throw You for a Loop? Part Two: Close with Controllability

In part one, we introduced the duality of observability, controllability. As a reminder, observability is the ability to infer the internal state of a "machine” from externally exposed signals. Controllability is the ability to control input to direct the internal state to the desired outcome. So observability is a loop problem. And we need to stop treating it as the end state of our challenge in delivering performant, quality experiences to our users and customers.