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By Sirine Karray
In today's fast-paced digital landscape, incident management is crucial for maintaining operational excellence. During this process, on-call management models play a critical role in promptly addressing and resolving incidents. On-call management involves the organization of teams to ensure prompt response and resolution of incidents and is necessary to streamline incident resolution, ensure 24/7 availability, and allow for fair and transparent on-call rotations.
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By Sirine Karray
In the increasingly digital world, tech-savvy professionals strive to maintain reliable and efficient operations that ensure customer satisfaction and uphold trust. Incident Management is an essential component in achieving those goals. This article delves into the complexities of Incident Management, highlighting essential tools and processes that contribute to effective response and resolution strategies.
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By Daria Yankevich
In incident management, staying ahead of the curve is crucial, and that's what we're doing with our latest suite of features designed to streamline your workflow and enhance your response capabilities. Furthermore, you have provided numerous excellent suggestions during this period. We value your feedback and invite you to reach out to us at support@ilert.com to share your experiences with ilert.
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By Sirine Karray
The European Commission has introduced the Digital Operational Resilience Act (DORA) to bolster the digital infrastructure of the financial sector within the European Union (EU). As part of the EU's wider digital finance strategy, DORA's objective is to create a comprehensive framework governing digital operational resilience. Financial institutions must ensure full compliance with DORA by January 2025.
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By Nolan Greene
Network monitoring and alerting provide the foundation for efficient IT operations and cyber resilience. By keeping track of the status and performance of network infrastructure and applications, network monitoring tools can automatically generate alerts when defined thresholds are exceeded or specific events occur. These network monitoring alerts allow IT teams to detect outages, performance degradation, and potential security incidents so they can respond swiftly to minimize disruption.
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By Sancho Lerena
This post introduces the Pandora FMS monitoring solution and how to integrate it with ilert to establish reliable alerting. The guest post is written by Sancho Lerena, the CEO of Pandora FMS.
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By Daria Yankevich
It is time to sum up the product updates that we introduced during summer 2023. As always, our focus has been on minimizing limitations in the incident response process and accelerating the workflow from acknowledgment to resolution. We invite you to contribute to the ilert roadmap by submitting your feature and improvement ideas here.
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By Hannes Lenke
This post will introduce Checkly, the synthetic monitoring solution, and their monitoring as code approach. This guest post was written by Hannes Lenke, the CEO, and co-founder of Checkly. First, thanks to Birol and the ilert team for the opportunity to introduce Checkly. ilert recently announced discontinuing its uptime monitoring feature and worked with us on an integration to ensure that existing customers could migrate seamlessly. So, what is monitoring as code and Checkly?
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By Daniel Weiß
IT-Incident Management - a hot topic and more important than ever in the digital age. Companies are increasingly relying on technology to maintain their operations, as any downtime can have catastrophic consequences. On average, one minute of downtime costs $9,000. Therefore, an efficient and especially organization-specific incident management system is essential. However, there are many components and options in incident management, so what software stack should you use?
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By Birol Yildiz
This post highlights some of the features and improvements that we have released in the last two months. If you want to submit your own ideas or vote on existing feature requests, you can now use our public roadmap at roadmap.ilert.com.
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By iLert
With the ilert Microsoft Teams integration, you can create a separate MS Teams channel for a specific alert, allowing quick collaboration. You can bring together your team members in a shared chat to discuss the issue, share findings, and coordinate your response. This feature is also helpful for reviewing incidents and creating postmortems.
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By iLert
Create your own template for the alert summary and details using the integration's preset fields. Learn more about this ilert feature here.
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By iLert
The ilert Slack integration enables you to establish a dedicated Slack channel for an existing alert, enabling immediate collaboration. Assemble your team members in a collective chat space to converse about the problem, exchange discoveries, and synchronize your response.
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By iLert
During the intensity of incident response, it is crucial to maintain concentration on resolving the problem promptly. At times, crafting a thorough and precise incident communication can be difficult, particularly when under pressure. This is where ilert's AI-powered incident communication feature becomes valuable.
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By iLert
In this public demo, you can get a first overview of how our incident response platform works. Our CEO, Birol, will show you how to manage on-call, respond to incidents and communicate them via status pages using a single application. Learn how ilert helps you to increase service uptime and become an uptime hero.
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iLert is an incident and on-call management platform for DevOps teams. iLert helps you to respond to incidents faster by adding on-call schedules, SMS, and voice alerts to your existing monitoring tools.
iLert seamlessly connects with your tools using out pre-built integrations or via email. iLert integrates with monitoring, ticketing, chat, and collaboration tools.
The complete solution for operations teams:
- Reliable & actionable alerting: Reliable alerts via voice, SMS, push notifications, Slack and more. Frictionless acknowledgement, no need to log-in anywhere.
- On-call management & escalations: Share on-call responsibility across your team with on-call schedules and automatic escalations.
- Uptime & performance monitoring: Whether it's your website, API or server. iLert lets you optimize the uptime and performance of your entire online presence.
- Call routing - hotline for on-call teams: Reach on-call teams using a dedicated number. Incoming calls are routed via the on-call schedules and escalation that you already use for your alert sources.
Alerting, on-call management and uptime monitoring. Beautifully integrated.