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By iLert
It’s 2:47 a.m. A P1 alert fires. The on-call engineer opens ilert, sees the AI has already investigated, and is presented with three remediation options. What happens next is the moment we obsessed over. Most AI tooling at that moment hands the engineer a numbered list in a chat window and waits. The engineer reads, selects mentally, types a reply, and the agent resumes.
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By Sirine Karray
From a redesigned status page to smarter event flows and broader ChatOps support, here's everything that's shipped across this quarter.
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By Daria Yankevich
An incident response platform helps organizations manage, track, and resolve IT incidents quickly and efficiently. With the right platform, teams can minimize downtime, reduce the impact of incidents, and lower their Mean Time to Resolution (MTTR). In this article, we’ll explore the top 5 incident response platforms for 2026, helping you choose the best solution for your needs.
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By Daniel Weiß
Imagine it’s 2 AM and a critical system flatlines without warning. A bleary-eyed on-call engineer scrambles to restore service, shielding customers from a major outage that could torpedo your next Service Level Objective (SLO) review. Yet when daylight returns, debates over fair on-call compensation start all over again: What’s “just” pay for sleepless nights, unpredictable pings, and rapid-fire incident responses?
AI-assisted coding has evolved from a novelty into an industry standard. At ilert, we started our adoption in mid-2023, quickly realizing that success depends heavily on proper context and workflows. This is particularly acute with Rust. While the language is central to our backend infrastructure, its strict compiler rules and distinct idiomatic approaches make it notoriously difficult for modern LLMs to master.
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By Sirine Karray
ilert now supports a native WhaTap integration, connecting AI-native observability with AI-first incident management in a seamless workflow. This integration allows DevOps, SRE, and IT teams to move instantly from detection to resolution – cutting through alert noise, improving coordination, and dramatically reducing MTTR in even the most complex IT environments.
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By Leah Wessels
Everyone wants autonomous incident response. Most teams are building it wrong. The ultimate goal of autonomy in SRE and DevOps is the capacity of a system to not only detect incidents but to resolve them independently through intelligent self-regulation. However, true autonomy isn't born from automating random, isolated tasks. It requires a stable foundation: a Reference Architecture.
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By Tim Gühnemann
The difference between an AI assistant that "almost" works and one that consistently delivers high-value results is rarely a matter of raw model capability. Instead, the bottleneck is typically the quality and structure of the instructions provided. For DevOps and SRE teams building automated workflows, "magical prompt tricks" are no substitute for a repeatable, engineered structure.
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By Mufiz Shaikh
When I first started using AI (Cursor, to be more specific) for coding, I was very impressed to see how it could generate such high-quality code, and I understand why it's now one of the most widely used tools for software engineers. As I continued to use them more regularly, I realized they are far from perfect. Their effectiveness depends heavily on how they are used and the context in which they are applied.
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By Leah Wessels
This article explains why AI-driven automation in incident response is feasible now. Teams can finally safely delegate repetitive and time-critical response tasks to AI Agents, which operate with contextual awareness and human oversight. The result is faster response, higher service uptime, and less alert noise – without losing control.
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By iLert
During the heat of incident response, staying focused on resolving the issue quickly is essential. Crafting clear and accurate incident updates, however, can be challenging under pressure. That’s where ilert’s AI-powered incident communication feature makes all the difference. This feature is a part of the ilert AIOps add-on.
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By iLert
In this video, we'll guide you through creating a new ilert dashboard, adding widgets, customizing the layout, and sharing it effortlessly with your team. If you're new to ilert, it's an all-in-one incident management platform designed for DevOps and IT teams. ilert offers powerful tools like alerting, status pages, automated on-call scheduling, and more, so you can achieve 100% uptime and operational excellence.
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By iLert
Check out a new step-by-step guide on how to enable ilert intelligent alert grouping on the@ilertVideoschannel.
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By iLert
Intelligent alert grouping is a new feature of ilert. It is powered by ilert AI and designed to prevent alert fatigue. The feature combines alerts into groups based on their content. Our video explains how to enable alert grouping for your alert source and how to adjust the accuracy of the grouping. The feature is a part of the new powerful ilert add-on and is currently available at no extra cost during the Beta phase.
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By iLert
A great new update to the ilert call flow: Turn text into speech using AI! Choose from various voice options to make your automatic responses sound natural and human-like. This feature is available for Voicemail, Audio messages, IVR menus, and PIN code nodes.
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By iLert
Welcome to our tutorial on changing the layout of your ilert status pages. In this video, we'll walk you through the layout options available and how to customize your status page to fit your needs best. Customizing your status page helps you communicate incidents and updates more effectively to your users. A well-organized status page enhances transparency and trust by clearly displaying service statuses and ongoing issues.
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By iLert
We're excited to announce a major update to the Call Routing add-on! Our new call flow builder makes it easy to create custom call flows. The intuitive drag-and-drop interface simplifies the configuration process, allowing you to create command sequences and multiple scenarios for different users by adding new branches to your flow. Watch this video to learn how to set up your first sequence of commands.
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By iLert
In this video, you'll learn how to update your status page directly from an alert. This method provides a quick way to notify your customers about any issues.
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By iLert
There are several ways to update ilert status pages. In this video, you'll learn how to do it using alert actions. We'll create a new alert action so that your status page automatically updates with a new status whenever an alert is received. Haven't tried ilert status pages yet? Get a public status page integrated with ilert alerting system for free.
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iLert is an incident and on-call management platform for DevOps teams. iLert helps you to respond to incidents faster by adding on-call schedules, SMS, and voice alerts to your existing monitoring tools.
iLert seamlessly connects with your tools using out pre-built integrations or via email. iLert integrates with monitoring, ticketing, chat, and collaboration tools.
The complete solution for operations teams:
- Reliable & actionable alerting: Reliable alerts via voice, SMS, push notifications, Slack and more. Frictionless acknowledgement, no need to log-in anywhere.
- On-call management & escalations: Share on-call responsibility across your team with on-call schedules and automatic escalations.
- Uptime & performance monitoring: Whether it's your website, API or server. iLert lets you optimize the uptime and performance of your entire online presence.
- Call routing - hotline for on-call teams: Reach on-call teams using a dedicated number. Incoming calls are routed via the on-call schedules and escalation that you already use for your alert sources.
Alerting, on-call management and uptime monitoring. Beautifully integrated.