ScienceLogic

Reston, VA, USA
2003
Nov 17, 2021   |  By Frank Sun
We’re strengthening the value to ServiceNow and ScienceLogic customers through a stronger partnership.
Oct 26, 2021   |  By ScienceLogic
ScienceLogic announces it has joined the ServiceNow® Service Graph Connector Program by integrating its ScienceLogic SL1 connector with Service Graph, helping customers to quickly, easily and reliably load third-party data into the system, enabling data quality, timeliness and scalability.
Oct 22, 2021   |  By ScienceLogic
On this day in 1938, law student Chester Carlson invented the first photocopier in Queens, New York.
Oct 21, 2021   |  By ScienceLogic
This is the first of a four-part security blog series covering why ScienceLogic is listed in the DoDIN APL catalog, what this means for monitoring critical IT infrastructure, and why APL certification is relevant for all organizations. Part one is all about trust and transparency—foundations for a secure platform.
Oct 14, 2021   |  By ScienceLogic
Manual incident management is an enormous challenge facing today’s enterprises. It wastes time and money, and often results in unhappy customers who have to deal with unreliable services because of persistent, unresolved issues. Manual ticket generation can take 20 to 30 minutes, and routing another 90—assuming the ticket is delivered to the right team.
Oct 12, 2021   |  By ScienceLogic
A good customer experience is one. of the most important metrics of success for financial services. To deliver services efficenitly you need AIOps.
Oct 8, 2021   |  By ScienceLogic
On this day in 1906, barber-turned-inventor Karl Ludwig Nessler invented a machine that put permanent waves into hair in London, England.
Oct 6, 2021   |  By Erik Rudin
In the age of cloud, digital transformation, application modernization, and the mobile economy, the network is the lifeblood behind enabling excellent customer experiences. Network Operations (NetOps) and IT Operations (ITOps) teams are constantly aware that a disruption in core network systems performance can have a massive impact on their business.
Oct 5, 2021   |  By ScienceLogic
Sugar Ray Robinson and Jake LaMotta. Marvelous Marvin Hagler and Tommy Hearns. Muhammad Ali and Joe Frazier. All were among history’s greatest boxers, but when they met in the ring, each brought out the best in the other. It’s the same in IT management. There are tools and platforms that on their own are essential to IT operations; but when paired as an infrastructure management tandem, each complements the other, ensuring maximal efficacy of both systems.
Sep 30, 2021   |  By ScienceLogic
Alliance embeds deeper network insights and support for governance, risk and compliance, sharpening ScienceLogic's SL1 platform in tackling advanced persistent threats.
Oct 12, 2021   |  By ScienceLogic
There's a lot of hype in the marketplace about AIOps right now, and there's a lot of people who've got some interesting ideas about what it should be. The most common idea that I hear is that it's essentially a layer of AI magic that sits across everything that you've got in your IT tooling today and then make sense of all of that for you and then we'll decrease the number of incidents you have and reduce your MTTR...
Oct 12, 2021   |  By ScienceLogic
Customer Experience is at the heart of ScienceLogic product design, especially making the power of the SL1 platform easy to use. The latest release brings a slew of user interface (UI) and workflow improvements, as well as significant enhancements to the SL1 Global Manager. In this video you’ll learn how Global Manager allows teams to consolidate operations across multiple environments a single dynamic view. You’ll also discover how supporting distributed operations, regional data homing to support regulatory requirements like GDPR, multitenancy, and specialist team support is easier than ever with ScienceLogic SL1.
Oct 12, 2021   |  By ScienceLogic
When problems occur, IT Operations must often address a recurring challenge first: wasted time. Before they can resolve the actual issue, they must manually collect critical diagnostic data from a variety of tools, open tickets, and finally route fully populated incidents details to the correct team for resolution. These delays extend service outages, increase operational costs, and worst, frustrate customers. In this video you’ll learn how ScienceLogic SL1 shrinks MTTR by automatically opening tickets, populating critical troubleshooting details, and route them to the right person at the right time.
Jun 22, 2021   |  By ScienceLogic
Digital communications (voice / video / collaboration) are the lifeblood of a healthcare system. The availability and quick resolution of unplanned incidents are key to patient health and satisfaction. Hear from Luke Stackle from Bon Secours Mercy Health, as he details his surgical instrumentation with SL1 to gain complete, granular visibility, and P1-preventative care for his Cisco UC environment.
Jun 22, 2021   |  By ScienceLogic
Hear from Southwest Airlines on how automation has not only positioned it to maximize its engineers' time, it has enabled Southwest to standardize and get predictive over the things that can virtually resolve themselves.
Jun 22, 2021   |  By ScienceLogic
Learn about the requirements Capgemini needed for transforming its Network Operations Center. Interwoven across all tools and processes, the visability to see all assets on the network in their current state, and provide enrichment, automation, and auto ticketing was paramount to the success of the journey to AIOps.
Jun 22, 2021   |  By ScienceLogic
Listen in while Capgemini provides an overview of how ScienceLogic has effectively helped reduce major incidents, publish to the service dashboard much faster, and how event enrichment has helped tremendously with their response strategy.
Jun 22, 2021   |  By ScienceLogic
From reactive, to proactive, to predictive, the Global Infrastructure Practice at Capgemini gives a deep dive of its journey to service-based monitoring in transforming its network operations center and moving to a more mature state of AIOps.
Jun 22, 2021   |  By ScienceLogic
Watch this video from one of the world's largest global system integrators, Capgemini, who is undertaking its journey to AIOps. Learn why ScienceLogic was its vendor of choice to get Capgemini to a predictive state of monitoring.
Jun 22, 2021   |  By ScienceLogic
Watch this video from one of the world's largest global system integrators, Capgemini, who is undertaking its journey to AIOps. Learn why ScienceLogic was its vendor of choice to get Capgemini to a predictive state of monitoring.
Sep 29, 2021   |  By ScienceLogic
The transition to the cloud continues unabated, along with the dramatic increase in operational complexity. Unfortunately, legacy monitoring tools only compound this complexity. This white paper examines how today's hybrid cloud infrastructures pose unprecedented challenges and require modern management approaches.
Sep 29, 2021   |  By ScienceLogic
To deliver information, transactions, and interactions quickly and efficiently to your customers, you need to rely on a vast collection of interconnected technologies that work seamlessly together. But as transactions grow in complexity, so does your IT infrastructure. This eBook examines how today's hybrid cloud infrastructures pose unprecedented challenges in complexity and what you can do to meet these challenges with a modern approach to monitoring.
Sep 1, 2021   |  By ScienceLogic
In recent months, a lot has changed in network operations (NetOps). Networks, architectures, and entire operational models have shifted dramatically-disrupting and destabilizing digital business services. Unfortunately, most NetOps teams are still relying on legacy tools and approaches. This white paper offers a look at how the world has changed - and the new capabilities your team needs to succeed.
Sep 1, 2021   |  By ScienceLogic
If you can't trust your data, you can't use it to automate IT operations. And if you can't automate IT operations, you're less likely to be able to accelerate mean time to repair, all the while providing a five-star experience to your customers and employees.
Aug 1, 2021   |  By ScienceLogic
Your configuration management database (CMDB) can be a goldmine of information - but only if it contains the right data. With today's huge volumes of frequently-changing data, discovery and monitoring have become increasingly challenging. Auto-populate and maintain your CMDB with the real-time, contextualized data ScienceLogic captures from your monitored environment. Use the derived insights to drive automation.
Aug 1, 2021   |  By ScienceLogic
The odds are, if you work in enterprise IT, you're using legacy infrastructure and application monitoring tools from major ITOM vendors. And you're not alone. A recently conducted Forrester survey, "The State of IT Operations Management," reveals that 86% of companies are using incomplete, legacy tools for infrastructure and application monitoring.
Jul 1, 2021   |  By ScienceLogic
Reducing costs and accelerating digital transformation is why your IT Management leans on their MSP partners. And as an MSP, you want to differentiate yourself and be able to support your enterprise customers quickly and reliably to drive their business. ScienceLogic's Monitoring as a Service is an MSP-centric, multi-tenanted monitoring platform that enables MSPs to develop new service offerings that deal with a broad case of IT infrastructure elements-whether physical, virtual, or cloud-across networks, virtual and physical services, storage, and applications.
Jul 1, 2021   |  By ScienceLogic
When you read that something is the "next big thing in IT operations" you probably suspect there's a lot of buzz and hype to follow. And often you'd be right, but with some effort, you can find the truth. It's no different with the buzz around AIOps but knowing what's what and where to start can be quite the effort. But putting buzzwords aside, it looks like AIOps is going to be a permanent fixture. In fact, a recent study by Forrester states that "68% of companies surveyed are actively investing in AIOps-enabled monitoring solutions within the next 12 months."
Jun 1, 2021   |  By ScienceLogic
The move to cloud computing has significant repercussions for network monitoring and management. Cloud computing environments are dynamic, so your tools need to be dynamic as well. Download this eBook to learn about five best practices for multi-cloud monitoring.
Jun 1, 2021   |  By ScienceLogic
A new approach to IT operations is needed - one that works at machine speed. But to transform operations, IT leaders must commit not only to collecting data, but to also putting automated practices in place that ensure data quality and enrich that data with context to make it actionable.

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to predict and resolve problems faster in a digital, ephemeral world. Its IT infrastructure monitoring and AIOps solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.

Trusted by thousands of organizations, ScienceLogic’s technology was designed for the rigorous security requirements of United States Department of Defense, proven for scale by the world’s largest service providers, and optimized for the needs of large enterprises.

What Makes ScienceLogic SL1 Platform Unique:

  • Unified Operations Data Lake: Eliminate the human factor involved in merging, cleaning, normalizing, & maintaining data collected across multiple data sources.
  • Multi-Tiered Business Services: Avoid service outages with real-time visibility into how your infrastructure impacts different levels of your digital apps & services.
  • ML-Driven Behavioral Correlation: Accelerate root-cause analysis by correlating events and anomalies within a business service context.
  • Accurate CMDB: Automatically keep your CMDB up to date so you can resolve incidents faster and automate additional ITSM workflows.
  • Built-In Automation & Workflows: Get started with IT workflow automation fast. Leverage our extensive, best practice triage/remediation automations.

With ScienceLogic and AIOps, customers manage IT environments—at speed, at scale, in real-time.