eG Innovations

Iselin, NJ, USA
Nov 19, 2020   |  By Abhilash Warrier
The application portfolio of companies is rapidly shifting to SaaS applications. This shift is having a significant impact on the managed services activities of SLTN, a service provider from the Netherlands. Users demand an IT environment that works anytime, anywhere, and that is always sufficiently fast to be able to do their jobs. To be able to monitor and guarantee these demands, SLTN has entered a partnership with eG Innovations.
Nov 6, 2020   |  By Abhilash Warrier
Microsoft Office is one of the very few software platforms that can claim to be truly timeless. However, even timeless technology could use an upgrade and Microsoft provides this often. If you recently upgraded your system or you intend to do so, you may have asked yourself: what is Microsoft Office 365? Is it worth replacing your old system?
Oct 24, 2020   |  By Abhilash Warrier
After all, when an IT outage occurs, it disrupts the business. Employee productivity is impacted, customers are unable to transact, and the organization’s brand is at stake. Monitoring needs to cover all aspects of IT – from hardware, to storage, to server to the application stack. With the focus on keeping users happy, the importance of monitoring at the application layer has had more attention recently.
Oct 20, 2020   |  By Abdul Khader Jeelani Yousuf
Citrix Application Delivery Management (ADM) – previously called as Citrix NetScaler Management and Analytics System (MAS) – is a centralized management solution that provides administrators with the ability to manage and monitor Citrix application networking products from a single, unified console. Citrix ADM includes a number of modules including Web Insight, HDX Insight, Gateway Insight, Security Insight, SSL Insight, TCP Insight, Video Insight, and WAN Insight.
Sep 25, 2020   |  By George Spiers
There are an increasing number of organizations, who are moving their Virtual Apps and Desktops deployments to Citrix Cloud by using the Virtual Apps and Desktops service. Citrix Cloud allows you to host components such as your core management layer for a Virtual Apps and Desktops deployment in the cloud, managed and kept up to date by Citrix.
Sep 11, 2020   |  By George Spiers
I recently published an article around the Virtual Apps and Desktops service, a Citrix Cloud offering that allows customers to host backend Virtual Apps and Desktops management components in the cloud. With Citrix Cloud, while the VDAs remain in the customer’s network / control, the control plane is hosted by Citrix and managed by them. There are several advantages of Citrix Cloud.
Sep 4, 2020   |  By Keren Emil
Citrix digital workspaces are one of the most performance sensitive technologies being deployed in enterprise networks today. This is due to several reasons: All of this means that if there is a slight glitch in the network, in the Citrix servers, or the applications being accessed, this can result in poor performance for users. In this blog, we review some of the most common myths about Citrix performance monitoring that we have encountered.
Aug 14, 2020   |  By Keren Emil
Office 365 (O365) is an increasingly popular line of subscription services offered by Microsoft as part of the Microsoft Office product line. With Office 365, end users and organizations can use Microsoft Office software suite of products (Microsoft Word, PowerPoint, Excel, Outlook, etc.) over the life of the subscription. They also get access to hosted services, such as Exchange Online for email, Teams and SharePoint Online, among others.
Jul 31, 2020   |  By Keren Emil
eG Innovations has been a Citrix partner since 2003. Those were the days when Citrix’s messaging was around “access”. Thin client computing and then server-based computing were the hot topics. Discussions around the efficiency of RDP and ICA ruled and Citrix Resource Manager was the best way to monitor a Citrix server. What was then Citrix MetaFrame soon became Citrix Presentation Server, then Citrix XenApp, and now Citrix Virtual Apps.
Jul 24, 2020   |  By Keren Emil
Talk about performance monitoring to any system admin or IT manager and one of the first questions they will ask is whether the monitoring is agent-based or agentless. The moment you hear that question, you know that they are interested in an agentless monitoring solution. Such is the fear of having agents on critical servers in the infrastructure! In this article, we will discuss.
Jan 14, 2020   |  By eG Innovations
eG Innovations application performance monitoring solutions simplify and accelerate discovery, diagnosis and resolution of application performance problems in virtual, physical and cloud environments.
Nov 8, 2019   |  By eG Innovations
It’s no secret that Citrix Cloud adoption is growing. As more organizations embark on their Citrix Cloud journey, it’s important to consider a well-thought-out performance strategy. Given the hybrid nature of Citrix Cloud deployments, it is challenging to detect performance bottlenecks. Relying on built-in Citrix tools is not sufficient to troubleshoot performance issues.
Oct 18, 2019   |  By eG Innovations
This video describes how to create and schedule a booklet of multiple reports. (This video is valid for both versions 6.3 and 7).
Oct 18, 2019   |  By eG Innovations
This tutorial walks through the three steps required to create Group Thresholds in the eG solution.
Oct 16, 2019   |  By eG Innovations
Learn how to create a zone in the eG solution and give it a location on a map for monitoring. Use Zones to group your components for easy viewing and associating with a monitor user.
Oct 10, 2019   |  By eG Innovations
This tutorial explains what an Alarm Policy is in the eG software. Policies are set out-of-the box based on industry best practices, but sometimes require small adjustments. Learn how to change the policy for a test in this video.
Oct 2, 2019   |  By eG Innovations
This video will show you how to use the Fix History and Fix Feedback capability of eG Enterprise to create a site-specific knowledgebase.
Sep 26, 2019   |  By eG Innovations
This tutorial walks through the steps for adding a component and getting started with basic configuration.
Sep 24, 2019   |  By eG Innovations
This is a quick introduction to the eG Reporter module and out-of-the-box reports.
Sep 13, 2019   |  By eG Innovations
This short video walks through how to navigate service topology views in eG Enterprise. The topology map shows how all the components are interconnected as well as their health in real-time.
Jun 8, 2020   |  By eG Innovations
The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations. Despite the many benefits of Citrix Cloud, the performance management challenges still persist, just as they do in traditional on-premises Citrix deployments.
Oct 17, 2018   |  By eG Innovations
Read this white paper by George Spiers, Citrix CTP and EUC Architect, where you will understand the changes in Virtual Apps and Desktops 7.x in detail and what types of monitoring best practices to adopt for ensuring top performance of your virtualized environment and outstanding user experience.
Sep 24, 2018   |  By eG Innovations
One of the toughest problems facing enterprise IT teams today is troubleshooting slow applications. When a user complains of slowness in application access, all hell breaks loose and the blame game begins: app owners, developers and IT ops teams enter into endless war room sessions to figure out what went wrong and where. Have you also been in this situation before?
Sep 1, 2018   |  By eG Innovations
With hundreds of monitoring products being promoted today, navigating the features of different products can be a significant challenge. It's important to 'read between the lines' when looking at marketing literature associated with monitoring tools.
Sep 1, 2018   |  By eG Innovations
Citrix environments incorporate numerous components as well as diverse back-end application elements and user-specific items - all complex variables that can affect the user experience.
Aug 1, 2018   |  By eG Innovations
The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations.
Aug 1, 2018   |  By eG Innovations
Business transaction monitoring, a critical aspect of application performance monitoring (APM), is the approach commonly used to identify and diagnose server-side processing slowness in web applications. While it has many benefits, business transaction monitoring has its limits. It stops with identifying of the server-side tier that is causing application slowness and highlights application code-level and database query-level issues.
Jul 1, 2018   |  By eG Innovations
For years, IT managers have been seeking a single-pane-of-glass tool that can help them monitor and manage all aspects of their IT infrastructure - from desktops to servers, hardware to application code, and network to storage. But, many fail to achieve this as they do not know how to implement a single-pane-of-glass solution.
Jul 1, 2018   |  By eG Innovations
As organizations embark on the journey towards ITSM and DevOps adoption, they need to be aware of how this IT transformation will impact their IT operations and business delivery. 'IT monitoring' plays a crucial role in providing the visibility enterprises need to track all the technology and operational changes, measure performance continuously, baseline the infrastructure, forecast capacity needs, and accelerate IT transformation by delivering real transparency to IT and business stakeholders.
Jun 1, 2018   |  By eG Innovations
A great user experience is key for the success of any Citrix/VDI initiative. To ensure user satisfaction and productivity, Citrix administrators should monitor the user experience proactively, detect times when users are likely to be seeing slowness, pinpoint the cause of such issues and initiate corrective actions to quickly resolve issues.

eG Innovations provides IT performance monitoring and digital intelligence solutions that automate and dramatically accelerate the discovery, diagnosis, and resolution of IT performance issues in on-premises, cloud and hybrid environments.

eG Innovations'​ converged application and infrastructure performance monitoring capabilities provide end-to-end visibility of every layer and every tier of the IT infrastructure ‒ from application code to bare metal, user experience to business transactions, network to cloud, and virtualization to storage – all from a single-pane-of-glass solution.

Many of the world’s largest businesses use eG Enterprise to enhance IT service performance, increase operational efficiency, ensure IT effectiveness and deliver on the ROI promise of transformational IT investments across physical, virtual and cloud environments.