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By Mike Ferioli
For Managed Service Providers (MSPs) in the EU, who serve financial organizations, DORA regulatory compliance is a hot topic. The DORA (Digital Operational Resilience Act) is a new regulation that came into force on Jan 17th, 2025, aimed at ensuring the operational resilience of financial entities in the EU, focusing on technology risk management and minimizing disruptions in critical services.
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By Swaminathan J
I recently wrote about how eG Innovations AIOps-powered monitoring benefits those working with Digital Workspaces – today I’ll cover how those same AIOps (Artificial Intelligence for IT Operations) capabilities also make the eG Enterprise platform a leader in the APM (Application Performance Monitoring) space. The eG Enterprise platform is equipped with capabilities for automated corrective actions, event-based triggers, and remote-control functionalities.
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By Wendy Howard
Without the right frameworks in place, software development often feels like managing a project with too many moving parts and no cohesive plan. A good solution to this problem would be having a unified platform that streamlines processes, integrates tools, and provides consistency across the development lifecycle. That’s what platform engineering offers—it simplifies the complexities of software development by making it easier to build, deploy, and maintain digital infrastructure.
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By Mike Ferioli
If you are considering or planning a migration to Amazon Workspaces or AppStream 2.0, you’ll also want to consider how you integrate effective monitoring into your planning and execution – this will not only save you time and money long term but will also help you measure and achieve success.
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By Babu Sundaram
Google Cloud Platform (GCP) is a suite of cloud computing services that runs on the same infrastructure Google uses internally for its products, such as Google Search and YouTube. With a global network of data centers, GCP offers over 200 fully managed services spanning compute, storage, databases, AI/ML, analytics, networking, and more, enabling businesses to innovate and scale without heavy upfront infrastructure costs.
Designing for Scale: How eG Enterprise Manages Millions of Metrics with AIOps-driven Self-Monitoring
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By Chitra R
Customers evaluate a modern observability and monitoring solution by the ROI they get, self-monitoring capabilities ultimately improve scalability and quality. The value of any observability solution lies in its ability to proactively detect and alert customers to issues before they cause a business-impacting outage. IT infrastructures and applications can fail in many different ways.
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By Swaminathan J
eG Innovations brings a unique AIOps-powered approach to IT Service Management (ITSM) and IT Operations Management (ITOM) cycles for managing digital workspaces. The eG Enterprise platform is equipped with capabilities for automated corrective actions, event-based triggers, and remote-control functionalities.
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By Rachel Berry
The Digital Operational Resilience Act (DORA) is a European Union legislation designed to enhance the digital operational resilience of financial institutions and their critical third-party ICT (Information and Communication Technology) service providers. DORA has two primary objectives.
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By Wendy Howard
With countless companies delivering their services digitally, reliability and performance are more important than ever. Whether you want to keep your website running 24/7 or ensure your application is responsive to user actions, you need a dependable way to measure your services’ performance and ensure they meet your requirements and those of your customers. Central to this is SLO (Service Level Objective). SLOs are targets that outline the expected performance of a particular service.
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By Rachel Berry
Event correlation in the context of an AIOps (Artificial Intelligence for IT Operations) monitoring tool, such as eG Enterprise, is the automated process of analyzing and linking related IT events to identify patterns, root causes, and significant incidents within complex IT environments. By correlating events from various sources (like servers, applications, networks, and databases), AIOps tools help IT teams manage alerts more efficiently, reduce noise, and address issues faster and more effectively.
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By eG Innovations
Discover how eG Enterprise provides enterprise-class observability to enhance IT operations and ensure optimal digital experiences. With end-to-end monitoring, diagnosis, reporting, and analytics across physical, virtual, cloud, and hybrid environments, eG Enterprise proactively detects and resolves performance issues to keep applications running smoothly. By ensuring uptime and delivering actionable insights, it helps organizations maximize the value of their IT investments, achieve superior ROI, and deliver reliable, high-performing services.
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By eG Innovations
eG Innovations has joined the new IGEL Ready program as a technology partner. IGEL Ready opens up the company’s core enterprise software for tech companies like eG Innovations to integrate and validate its products, driving business growth and flexible access to enterprise applications for mutual customers of eG Innovations and IGEL.
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By eG Innovations
eG Innovations is a provider of enterprise-class application and IT infrastructure performance management software that delivers end-to-end monitoring, diagnosis, reporting, and analytics across physical, virtual, cloud, and hybrid IT environments.
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By eG Innovations
The toughest problem for a Citrix admin to solve is users complaining that "their desktop/app is slow". End-to-end correlated visibility is required to address this problem. Watch this video and learn how eG Enterprise provides unparalleled insights into Citrix user experience, the performance of the key Citrix tiers, the performance of all supporting tiers and how it uses AIOps capabilities to auto-detect the root-cause of a Citrix slowdown.
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By eG Innovations
eG Innovations application performance monitoring solutions simplify and accelerate discovery, diagnosis and resolution of application performance problems in virtual, physical and cloud environments.
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By eG Innovations
Trace root cause of performance issues with AWS Application monitoring. Get flexible deployment models for hybrid infrastructure eG Enterprise supports all the major technologies you use for infrastructure, digital workspaces and applications with AWS Monitoring It's a single-pane-of-glass that monitors your entire IT deployment, understands all your interdependencies and gets you to the root cause of performance problems faster.
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By eG Innovations
VMware App Volumes is a powerful technology that enables the real-time delivery and lifecycle management of applications. Learn how eG Enterprise supports fully integrated live monitoring and alerting for App Volumes without the need for custom scripts and full historical reporting.
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By eG Innovations
eG Enterprise is the virtual assistant, who’ll make your life a whole lot easier. Just like Siri and Alexa, eG will proactively monitor your IT & applications. Wouldn’t you want to know what these extra sets of hands can deliver? Watch this short video to know how automatic root-cause diagnosis tech, Citrix service topology views, synthetic & real user monitoring capabilities, and machine learning and auto-baselining tech enable you to be the IT hero among your peers, colleagues, and the management.
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By eG Innovations
eG Enterprise is helping customers get total performance visibility in workloads running on Nutanix Virtual Computing Platform
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By eG Innovations
IT performance monitoring has long been known to be a wicked problem--- it is highly social in nature (monitoring 'silos'), it has numerous stakeholders (each with different opinions) and is inextricably interconnected within the IT organization, technologies and processes. But while wicked problems are never really 'solved', they are worth addressing. Effective monitoring has the unique ability to help break down walls. To establish real organizational transparency and trust. In fact, an effective monitoring program is fundamental to any continuous improvement effort.
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By eG Innovations
Java-based applications are powering many business-critical IT services today and Java technology is widely used as the middleware on which the business logic of multi-tier infrastructures reside. Since the performance of the Java middleware tier has a significant impact on the performance of the business services it supports, monitoring is a necessity and not a choice.
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By eG Innovations
The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations. Despite the many benefits of Citrix Cloud, the performance management challenges still persist, just as they do in traditional on-premises Citrix deployments.
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By eG Innovations
Read this white paper by George Spiers, Citrix CTP and EUC Architect, where you will understand the changes in Virtual Apps and Desktops 7.x in detail and what types of monitoring best practices to adopt for ensuring top performance of your virtualized environment and outstanding user experience.
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By eG Innovations
One of the toughest problems facing enterprise IT teams today is troubleshooting slow applications. When a user complains of slowness in application access, all hell breaks loose and the blame game begins: app owners, developers and IT ops teams enter into endless war room sessions to figure out what went wrong and where. Have you also been in this situation before?
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By eG Innovations
Citrix environments incorporate numerous components as well as diverse back-end application elements and user-specific items - all complex variables that can affect the user experience.
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By eG Innovations
With hundreds of monitoring products being promoted today, navigating the features of different products can be a significant challenge. It's important to 'read between the lines' when looking at marketing literature associated with monitoring tools.
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By eG Innovations
Business transaction monitoring, a critical aspect of application performance monitoring (APM), is the approach commonly used to identify and diagnose server-side processing slowness in web applications. While it has many benefits, business transaction monitoring has its limits. It stops with identifying of the server-side tier that is causing application slowness and highlights application code-level and database query-level issues.
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By eG Innovations
The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations.
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By eG Innovations
For years, IT managers have been seeking a single-pane-of-glass tool that can help them monitor and manage all aspects of their IT infrastructure - from desktops to servers, hardware to application code, and network to storage. But, many fail to achieve this as they do not know how to implement a single-pane-of-glass solution.
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eG Innovations provides IT performance monitoring and digital intelligence solutions that automate and dramatically accelerate the discovery, diagnosis, and resolution of IT performance issues in on-premises, cloud and hybrid environments.
eG Innovations' converged application and infrastructure performance monitoring capabilities provide end-to-end visibility of every layer and every tier of the IT infrastructure ‒ from application code to bare metal, user experience to business transactions, network to cloud, and virtualization to storage – all from a single-pane-of-glass solution.
Many of the world’s largest businesses use eG Enterprise to enhance IT service performance, increase operational efficiency, ensure IT effectiveness and deliver on the ROI promise of transformational IT investments across physical, virtual and cloud environments.