eG Innovations

Iselin, NJ, USA
Oct 15, 2021   |  By Rachel Berry
This blog post is the first in a series highlighting actual questions asked to eG Enterprise during customer support calls and our answers to those. At first, it appeared that this customer had a simple active/passive web server set-up to provide failover resilience. However, it transpired that they were using Citrix ADC’s (was NetScaler) GSLB (Global Server Load Balancing) features.
Oct 11, 2021   |  By Peter Claridge
A few weeks ago, we had the great pleasure to be involved with and sponsor the Nutanix NEXT event (21 September 2021), where we saw some really exciting announcements around the Nutanix-Citrix Partnership.
Sep 22, 2021   |  By Rachel Berry
In the realm of monitoring products, proactive monitoring usually means identifying potential issues within IT infrastructure and applications before users notice and complain and initiating actions to avoid the issue from becoming user noticeable and business impacting. Proactive monitoring means a business is continuously searching for signs that indicate a problem is about to happen.
Sep 17, 2021   |  By Abdul Khader
The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. However, not all firms have the resources to expand their team of IT professionals for several reasons, particularly within small and medium-sized businesses.
Sep 14, 2021   |  By Arun Aravamudhan
It is incumbent on cloud operations teams to choose the correct type of AWS EC2 instance relative to the underlying application. The wrong choice could adversely impact business and user experience. This article walks through a customer case study where the EC2 instance choice impacted their business.
Sep 3, 2021   |  By Rachel Berry
Infrastructure as code and automating deployment and scale-up/down in Azure is becoming the new normal. Solution architects and system administrators are becoming coders and scripting is becoming part of their day-to-day job, whilst in parallel a raft of vendors is providing products to try and help avoid this need to script and address the shortage of staff with those skills to script and code this now necessary functionality.
Aug 27, 2021   |  By Karthik Swaminathan
HTTP/2 (originally named HTTP/2.0) was a major revision of the HTTP network protocol used by the World Wide Web published in 2015. Indeed, those in the Citrix/EUC ecosystem may remember Marius Sandbu investigating the benefits of HTTP/2 for NetScaler, Microsoft IIS, and Storefront users back in 2015/6. HTTP/2 was the first new version of HTTP since HTTP/1.1, which itself was standardized in RFC 2068 in 1997.
Aug 24, 2021   |  By Hong Kui Zhang
You have two choices when deploying eG Enterprise: Wherever you choose to locate your eG Manager, eG Enterprise does not and will never collect data from your systems. There is never a data feed going from eG Manager to any outside system unless specifically configured by the customer and we do not incorporate any dubious call-home technologies. Before installing eG Enterprise, you will also need to consider the factors discussed in the Where to locate the eG Manager?
Aug 19, 2021   |  By Abhilash Warrier
July 30 was SysAdminDay 2021. For most of us at work, the day was just like the day before it but for sys admins across the globe, it was a day when they felt appreciated and acknowledged. Much of what happens behind the scenes in the IT world works well and as expected only because of our IT heroes. They’re the ones, who don the jumpsuits and parachutes in the IT universe… Some are even ready with a fire truck in tow.
Aug 13, 2021   |  By Rachel Berry
When the Citrix architecture moved from v6 to v7, one of the main components that was introduced in the v7 architecture was the Citrix Delivery Controller (CDC). A Citrix Delivery Controller is a server-side component that is responsible for managing user access and brokering (enabling application and desktop access) and optimizing connections. Each site will have one or more delivery controllers.
Jul 22, 2021   |  By eG Innovations
eG Enterprise is the virtual assistant, who’ll make your life a whole lot easier. Just like Siri and Alexa, eG will proactively monitor your IT & applications. Wouldn’t you want to know what these extra sets of hands can deliver? Watch this short video to know how automatic root-cause diagnosis tech, Citrix service topology views, synthetic & real user monitoring capabilities, and machine learning and auto-baselining tech enable you to be the IT hero among your peers, colleagues, and the management.
Mar 31, 2021   |  By eG Innovations
eG Enterprise is helping customers get total performance visibility in workloads running on Nutanix Virtual Computing Platform
Jan 13, 2021   |  By eG Innovations
eG Innovations has joined the new IGEL Ready program as a technology partner. IGEL Ready opens up the company’s core enterprise software for tech companies like eG Innovations to integrate and validate its products, driving business growth and flexible access to enterprise applications for mutual customers of eG Innovations and IGEL.
Jan 14, 2020   |  By eG Innovations
eG Innovations application performance monitoring solutions simplify and accelerate discovery, diagnosis and resolution of application performance problems in virtual, physical and cloud environments.
Nov 8, 2019   |  By eG Innovations
It’s no secret that Citrix Cloud adoption is growing. As more organizations embark on their Citrix Cloud journey, it’s important to consider a well-thought-out performance strategy. Given the hybrid nature of Citrix Cloud deployments, it is challenging to detect performance bottlenecks. Relying on built-in Citrix tools is not sufficient to troubleshoot performance issues.
Oct 18, 2019   |  By eG Innovations
This video describes how to create and schedule a booklet of multiple reports. (This video is valid for both versions 6.3 and 7).
Oct 18, 2019   |  By eG Innovations
This tutorial walks through the three steps required to create Group Thresholds in the eG solution.
Oct 16, 2019   |  By eG Innovations
Learn how to create a zone in the eG solution and give it a location on a map for monitoring. Use Zones to group your components for easy viewing and associating with a monitor user.
Oct 10, 2019   |  By eG Innovations
This tutorial explains what an Alarm Policy is in the eG software. Policies are set out-of-the box based on industry best practices, but sometimes require small adjustments. Learn how to change the policy for a test in this video.
Oct 2, 2019   |  By eG Innovations
This video will show you how to use the Fix History and Fix Feedback capability of eG Enterprise to create a site-specific knowledgebase.
Aug 23, 2021   |  By eG Innovations
IT performance monitoring has long been known to be a wicked problem--- it is highly social in nature (monitoring 'silos'), it has numerous stakeholders (each with different opinions) and is inextricably interconnected within the IT organization, technologies and processes. But while wicked problems are never really 'solved', they are worth addressing. Effective monitoring has the unique ability to help break down walls. To establish real organizational transparency and trust. In fact, an effective monitoring program is fundamental to any continuous improvement effort.
Dec 17, 2020   |  By eG Innovations
Java-based applications are powering many business-critical IT services today and Java technology is widely used as the middleware on which the business logic of multi-tier infrastructures reside. Since the performance of the Java middleware tier has a significant impact on the performance of the business services it supports, monitoring is a necessity and not a choice.
Jun 8, 2020   |  By eG Innovations
The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations. Despite the many benefits of Citrix Cloud, the performance management challenges still persist, just as they do in traditional on-premises Citrix deployments.
Oct 17, 2018   |  By eG Innovations
Read this white paper by George Spiers, Citrix CTP and EUC Architect, where you will understand the changes in Virtual Apps and Desktops 7.x in detail and what types of monitoring best practices to adopt for ensuring top performance of your virtualized environment and outstanding user experience.
Sep 24, 2018   |  By eG Innovations
One of the toughest problems facing enterprise IT teams today is troubleshooting slow applications. When a user complains of slowness in application access, all hell breaks loose and the blame game begins: app owners, developers and IT ops teams enter into endless war room sessions to figure out what went wrong and where. Have you also been in this situation before?
Sep 1, 2018   |  By eG Innovations
Citrix environments incorporate numerous components as well as diverse back-end application elements and user-specific items - all complex variables that can affect the user experience.
Sep 1, 2018   |  By eG Innovations
With hundreds of monitoring products being promoted today, navigating the features of different products can be a significant challenge. It's important to 'read between the lines' when looking at marketing literature associated with monitoring tools.
Aug 1, 2018   |  By eG Innovations
Business transaction monitoring, a critical aspect of application performance monitoring (APM), is the approach commonly used to identify and diagnose server-side processing slowness in web applications. While it has many benefits, business transaction monitoring has its limits. It stops with identifying of the server-side tier that is causing application slowness and highlights application code-level and database query-level issues.
Aug 1, 2018   |  By eG Innovations
The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations.
Jul 1, 2018   |  By eG Innovations
For years, IT managers have been seeking a single-pane-of-glass tool that can help them monitor and manage all aspects of their IT infrastructure - from desktops to servers, hardware to application code, and network to storage. But, many fail to achieve this as they do not know how to implement a single-pane-of-glass solution.

eG Innovations provides IT performance monitoring and digital intelligence solutions that automate and dramatically accelerate the discovery, diagnosis, and resolution of IT performance issues in on-premises, cloud and hybrid environments.

eG Innovations'​ converged application and infrastructure performance monitoring capabilities provide end-to-end visibility of every layer and every tier of the IT infrastructure ‒ from application code to bare metal, user experience to business transactions, network to cloud, and virtualization to storage – all from a single-pane-of-glass solution.

Many of the world’s largest businesses use eG Enterprise to enhance IT service performance, increase operational efficiency, ensure IT effectiveness and deliver on the ROI promise of transformational IT investments across physical, virtual and cloud environments.