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By Venkat Narayanan
Remote and hybrid work turned virtual desktops from a niche IT choice into a core way employees get their jobs done. When a desktop lives in the data center or the cloud, every logon, click, and screen refresh depends on infrastructure the user never sees. That shift is why VDI monitoring matters: it protects the end-user experience when the desktop is no longer local. The challenge is that a single slow session can have dozens of causes—across compute, storage, network, and the broker layer.
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By Venkat Narayanan
Decades ago, IT operations was relatively simple, with a few components such as client, server, network, and the static environments. IT teams relied on manual analysis to manage these systems. Over time, however, IT operations has evolved significantly, driving the adoption of AIOps technologies.
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By Chandni Verma
Traditional monitoring tracks system health by collecting data such as metrics and logs, this data is checked to see if a system is behaving as expected and alerts are raised if errors or anomalous data values are found. This works well in stable, predictable environments, but modern IT systems are far more complex and dynamic. In distributed architectures like microservices and cloud-native platforms, predefined alerts usually aren’t enough to explain why a failure is happening.
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By Rachel Berry
As enterprises embrace hybrid work models, SaaS-driven technology stacks, and highly distributed digital workplaces, employee experience has become inseparable from business performance.For years, IT investments were focused for customer-facing digital journeys, and internal systems were not a priority. However, the scenario has changed. Today, every employee relies on a complex and interdependent chain of endpoints, networks, cloud services, identity platforms, and business applications.
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By Venkat Narayanan
Every monitoring vendor on the market now has an AI story. AIOps has moved from category buzzword to standard line-item in IT operations strategy, and the reasoning is sound: as infrastructure spreads across cloud, hybrid, microservices, and virtualized platforms, the volume and velocity of operational data has outrun what human teams can process. AI-powered monitoring is the obvious answer.
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By John Williams
The 2am war room hasn’t gone anywhere. Ten years after Gartner coined the term AIOps, the platforms are bought, the licenses are renewed, the dashboards are live — and serious incidents still get resolved by engineers paging across multiple consoles, trying to work out where the fire actually is. MTTR has barely moved. Alert fatigue hasn’t eased. The outcomes the category promised, in most enterprises, have not arrived. Matt Lowe’s recent article on AIOps names the shortfall well.
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By Babu Sundaram
Kerberos is a secure network authentication protocol that allows users and systems to prove their identity over a network without sending passwords in plain text. It is widely used in enterprise environments (for example, in Windows domains) to enable single sign-on (SSO). At its core, Kerberos uses a trusted authority called the Key Distribution Center (KDC) to issue encrypted “tickets” that verify identity.
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By Wendy Howard
One of the hot topics from our recent Citrix-focused webinar was the Citrix License Activation Service (LAS). I had the chance to present alongside George Spiers— Citrix Expert and EUC Architect —and we walked through what LAS is, how it works, and what teams should be aware of.
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By Babu Sundaram
Recent enhancements to eG Enterprise have added functionality to allow you to proactively test your internet speed with synthetic monitoring (“robot” tests that simulate real user activity). Using the new functionality you can proactively monitor internet speeds 24×7 from any location. The performance and quality of an Internet connection plays a major role in any IT environment. Use cases for this new functionality include.
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By Arun Aravamudhan
Discover how cloud application slowness occurs despite healthy metrics and how unified observability helps identify hidden bottlenecks and resolve issues faster.
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By eG Innovations
Discover how eG Enterprise provides enterprise-class observability to enhance IT operations and ensure optimal digital experiences. With end-to-end monitoring, diagnosis, reporting, and analytics across physical, virtual, cloud, and hybrid environments, eG Enterprise proactively detects and resolves performance issues to keep applications running smoothly. By ensuring uptime and delivering actionable insights, it helps organizations maximize the value of their IT investments, achieve superior ROI, and deliver reliable, high-performing services.
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By eG Innovations
eG Innovations has joined the new IGEL Ready program as a technology partner. IGEL Ready opens up the company’s core enterprise software for tech companies like eG Innovations to integrate and validate its products, driving business growth and flexible access to enterprise applications for mutual customers of eG Innovations and IGEL.
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By eG Innovations
eG Innovations is a provider of enterprise-class application and IT infrastructure performance management software that delivers end-to-end monitoring, diagnosis, reporting, and analytics across physical, virtual, cloud, and hybrid IT environments.
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By eG Innovations
The toughest problem for a Citrix admin to solve is users complaining that "their desktop/app is slow". End-to-end correlated visibility is required to address this problem. Watch this video and learn how eG Enterprise provides unparalleled insights into Citrix user experience, the performance of the key Citrix tiers, the performance of all supporting tiers and how it uses AIOps capabilities to auto-detect the root-cause of a Citrix slowdown.
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By eG Innovations
eG Innovations application performance monitoring solutions simplify and accelerate discovery, diagnosis and resolution of application performance problems in virtual, physical and cloud environments.
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By eG Innovations
Trace root cause of performance issues with AWS Application monitoring. Get flexible deployment models for hybrid infrastructure eG Enterprise supports all the major technologies you use for infrastructure, digital workspaces and applications with AWS Monitoring It's a single-pane-of-glass that monitors your entire IT deployment, understands all your interdependencies and gets you to the root cause of performance problems faster.
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By eG Innovations
VMware App Volumes is a powerful technology that enables the real-time delivery and lifecycle management of applications. Learn how eG Enterprise supports fully integrated live monitoring and alerting for App Volumes without the need for custom scripts and full historical reporting.
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By eG Innovations
eG Enterprise is the virtual assistant, who’ll make your life a whole lot easier. Just like Siri and Alexa, eG will proactively monitor your IT & applications. Wouldn’t you want to know what these extra sets of hands can deliver? Watch this short video to know how automatic root-cause diagnosis tech, Citrix service topology views, synthetic & real user monitoring capabilities, and machine learning and auto-baselining tech enable you to be the IT hero among your peers, colleagues, and the management.
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By eG Innovations
eG Enterprise is helping customers get total performance visibility in workloads running on Nutanix Virtual Computing Platform
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By eG Innovations
IT performance monitoring has long been known to be a wicked problem--- it is highly social in nature (monitoring 'silos'), it has numerous stakeholders (each with different opinions) and is inextricably interconnected within the IT organization, technologies and processes. But while wicked problems are never really 'solved', they are worth addressing. Effective monitoring has the unique ability to help break down walls. To establish real organizational transparency and trust. In fact, an effective monitoring program is fundamental to any continuous improvement effort.
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By eG Innovations
Java-based applications are powering many business-critical IT services today and Java technology is widely used as the middleware on which the business logic of multi-tier infrastructures reside. Since the performance of the Java middleware tier has a significant impact on the performance of the business services it supports, monitoring is a necessity and not a choice.
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By eG Innovations
The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations. Despite the many benefits of Citrix Cloud, the performance management challenges still persist, just as they do in traditional on-premises Citrix deployments.
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By eG Innovations
Read this white paper by George Spiers, Citrix CTP and EUC Architect, where you will understand the changes in Virtual Apps and Desktops 7.x in detail and what types of monitoring best practices to adopt for ensuring top performance of your virtualized environment and outstanding user experience.
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By eG Innovations
One of the toughest problems facing enterprise IT teams today is troubleshooting slow applications. When a user complains of slowness in application access, all hell breaks loose and the blame game begins: app owners, developers and IT ops teams enter into endless war room sessions to figure out what went wrong and where. Have you also been in this situation before?
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By eG Innovations
With hundreds of monitoring products being promoted today, navigating the features of different products can be a significant challenge. It's important to 'read between the lines' when looking at marketing literature associated with monitoring tools.
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By eG Innovations
Citrix environments incorporate numerous components as well as diverse back-end application elements and user-specific items - all complex variables that can affect the user experience.
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By eG Innovations
Business transaction monitoring, a critical aspect of application performance monitoring (APM), is the approach commonly used to identify and diagnose server-side processing slowness in web applications. While it has many benefits, business transaction monitoring has its limits. It stops with identifying of the server-side tier that is causing application slowness and highlights application code-level and database query-level issues.
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By eG Innovations
The technology of cloud computing has caught up with virtual desktop infrastructures. Tapping into the agility and flexibility of cloud-hosted infrastructures, Citrix Cloud enables organizations to simplify digital workspace delivery. With many of the critical components of the Citrix delivery infrastructure hosted in the cloud and managed by Citrix, organizations can speed up deployment, lower hardware footprint, increase ROI, simplify IT operations.
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By eG Innovations
For years, IT managers have been seeking a single-pane-of-glass tool that can help them monitor and manage all aspects of their IT infrastructure - from desktops to servers, hardware to application code, and network to storage. But, many fail to achieve this as they do not know how to implement a single-pane-of-glass solution.
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eG Innovations provides IT performance monitoring and digital intelligence solutions that automate and dramatically accelerate the discovery, diagnosis, and resolution of IT performance issues in on-premises, cloud and hybrid environments.
eG Innovations' converged application and infrastructure performance monitoring capabilities provide end-to-end visibility of every layer and every tier of the IT infrastructure ‒ from application code to bare metal, user experience to business transactions, network to cloud, and virtualization to storage – all from a single-pane-of-glass solution.
Many of the world’s largest businesses use eG Enterprise to enhance IT service performance, increase operational efficiency, ensure IT effectiveness and deliver on the ROI promise of transformational IT investments across physical, virtual and cloud environments.