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Jan 12, 2021   |  By Michael Fisher
In 2020, the concept of observability in IT operations gained mindshare as IT leaders looked for new ways to rein in the complexity that’s grown organically with cloud computing and rapid digitization. Observability differs from IT monitoring in that it focuses on the development of the application and rich instrumentation so that operators can ask meaningful questions about how the software works or is working in production.
Jan 8, 2021   |  By Polly Traylor
Well, hello 2021: are you going to be good to me? In conversations with family, friends and coworkers, most are cautiously optimistic that with vaccines being rolled out things will start to return to some semblance of normalcy in a few months. Meanwhile, there is much work to be done. Enterprise IT managers and leaders always have big mandates and in 2020, those expectations exploded. Technology, after all, has been everyone’s lifeline during the pandemic.
Jan 6, 2021   |  By Aaditya Aravamudhan
The new year is all about fresh starts, and certainly all of us need that. Still, it's useful to look back and review the events of the previous year. Here are some highlights of OpsRamp's company and product news in 2020.
Dec 18, 2020   |  By Varma Kunaparaju
During times of great uncertainty, leaders are always tested in ways they never imagined. Can they effectively surmount the external threats to the organization while keeping people committed and engaged with priorities? Back in March 2020, leaders were reacting — as swiftly as they could. Many were positive that the pandemic would disappear as quickly as it appeared and business and personal life would go back to normal.
Dec 16, 2020   |  By Polly Traylor
There was nothing predictable about 2020, and even though 2021 seems equally unpredictable – we mortals enjoy holding up the crystal ball as the year ends. At the moment, we can predict that those who want the Covid-19 vaccine in the United States will be able to get it in the next 6-8 months. We can also predict that working remotely will continue to be a major trend in 2021. We can predict that politics will continue to be deeply divided in the United States.
Dec 11, 2020   |  By Polly Traylor
OpsRamp customer BJ’s Wholesale Club is enhancing and reshaping how its customers buy essential goods during a year like no other. When it comes to consumer goods, the year 2020 has been all about essentials. Consumers have stocked up on groceries and household supplies such as toilet paper and cleaning products, fitness wear for working comfortably from home and of course electronics, to stay connected.
Dec 8, 2020   |  By Polly Traylor
Dave Widener is CTO of MyHealthMath, a provider of health plan decision support tools which simplify every aspect of open enrollment. Widener is executive leader for the company's entire technology function including R&D, strategic planning, cybersecurity, and technical product execution. Widener’s career encompasses IT management and leadership roles in the energy, life sciences, consumer products and banking sectors.
Dec 4, 2020   |  By Aaditya Aravamudhan
Across the IT community, there is a buzz around the SaaSOps movement, and it has been consistently gaining momentum. As David Politis of BetterCloud describes it: “SaaSOps is a practice referring to how Software as a Service (SaaS) applications are managed and secured through centralized and automated operations (Ops), resulting in reduced friction, improved collaboration, and better employee experience”.
Dec 1, 2020   |  By Michael Fisher
IT Ops and DevOps people live by metrics – but not all metrics are the same. These days, setting and achieving meaningful service level indicators (SLIs), which translate to service level objectives (SLOs) is a desirable target for many IT pros. Meaningful SLOs have a tight connection with real-world user experiences, versus arbitrary metrics that may distract teams from the root cause of an issue.
Nov 24, 2020   |  By Prasad Dronamraju
IT automation is growing in adoption this year as IT organizations grapple with constantly changing priorities, the pressure of supporting large remote workforces and tight resources. However, IT teams are hesitant to deploy automation workflows on production infrastructure that supports important business applications and services. Trust is an issue – but errors do occur. Unsupervised automation can sometimes create more problems by missing the actual context for issue resolution.
Nov 20, 2020   |  By OpsRamp Inc
In this video, we will show you how the OpsRamp #Fall2020 release simplifies the discovery and monitoring of #cloud and #cloudnative resources. Learn how OpsRamp’s new onboarding wizard can get you up and running in as little as four steps, and how the new curated dashboards save time so that you can see your infrastructure health in one place quickly, with a modern look and feel.
Nov 19, 2020   |  By OpsRamp Inc
The OpsRamp Fall 2020 Release delivers a frictionless user experience with rapid onboarding of cloud infrastructure, curated dashboards, expanded support for containerized applications, and new process automation functionality.
Nov 2, 2020   |  By OpsRamp Inc
Legacy systems have a bad rap. But let’s face it: enterprises rely upon them, especially in traditional sectors like financial services, transportation, manufacturing, logistics and government. How do you decide whether to keep, upgrade or outright replace legacy software? How do you balance new competitive needs with financial constraints in IT? OpsRamp’s senior product and engineering leaders, Bhanu Singh and Ciaran Byrne, will share their thoughts on legacy software --the good and the bad--in this live video chat.
Oct 27, 2020   |  By OpsRamp Inc
Like many of its customers, OpsRamp needs to ensure 24 x 7 availability and performance for key services and applications. Challenges include how to effectively manage multiple pods across different geographies, how to control access and security, and how to ease alert management and improve metrics such as response and resolution times. In this live video discussion, OpsRamp’s director of cloud operations, PVV Raju, shares best practices and tips from our internal use of OpsRamp.
Oct 1, 2020   |  By OpsRamp Inc
There’s a growing acceptance that artificial intelligence for IT operations (AIOps) is critical to maintain uptime and service levels as infrastructure has become more complex and users more demanding. AI-enhanced tools can filter and manage data from systems efficiently, and discover patterns that can solve issues faster and even prevent them. But as with any new technology there are risks that threaten ROI and adoption.
Oct 1, 2020   |  By OpsRamp Inc
Moving from Waterfall software development processes to Agile development is easier said than done. The journey is unique to each company. In this live chat, OpsRamp group product manager Michael Fisher shares tales from OpsRamp’s ongoing transition to a CI/CD lifecycle, including goals, challenges, surprises and lessons learned.
Sep 17, 2020   |  By OpsRamp Inc
Acquiring, retaining and optimizing IT talent has never been easy, but in 2020, there’s a whole new set of considerations for IT leaders and managers. Needs and priorities have shifted and that means new tactics for productivity, decision-making, and hiring. In this session, we will explore: Martha Heller, CEO of Heller Search Associates and an expert on IT leadership and workforce, leads this discussion.
Sep 3, 2020   |  By OpsRamp Inc
IT Operations teams are at the forefront of supporting enterprise needs for reliability and productivity in this era of remote work, while also supporting critical revenue-driving new digital initiatives. The tools they select and processes they adopt will be instrumental to outcomes in the coming months. Join us for a live video chat with Bhanu Singh, the product and operations leader at OpsRamp, to hear about emerging trends that will help IT Ops teams thrive amid chaos.
Aug 13, 2020   |  By OpsRamp Inc
There’s never been a better time for sharp and compassionate leadership than the year 2020. IT leaders everywhere are rethinking plans and investments on the fly. Digital initiatives are continuing, although through a more targeted, tactical lens. Meanwhile, infrastructure resiliency and workforce productivity are key enablers to thrive and survive. Join us for a conversation with OpsRamp CEO Varma Kunaparaju to discuss these integral IT leadership topics along with a look at key IT operations management trends.
Jul 29, 2020   |  By OpsRamp Inc
Are you able to observe, monitor and act upon cloud assets - wherever they are? In this Tech Talk, we'll discuss the role of cloud operations and review OpsRamp's unique capabilities for hybrid infrastructure discovery, monitoring, service maps, remote consoles and remediation. This Tech Talk will showcase the collective value of a unified IT operations management platform, reviewing multiple OpsRamp features and tying them to the most common CloudOps workflows.
Mar 24, 2019   |  By OpsRamp
Read the eBook to understand why and how IT operations should move forward.
Mar 24, 2019   |  By OpsRamp
Learn how service-centric AIOps can simplify incident management at scale. Download our complimentary white paper on service-centric AIOps to see how big data techniques deliver observation, analysis, and automation for ever-growing amounts of performance data.
Mar 1, 2019   |  By OpsRamp
Learn the 5 requirements to embrace a focus on service intelligence and digital transformation.
Mar 1, 2019   |  By OpsRamp
Learn how to use the right processes and tools to manage risk across project execution, budgets, staffing, and timelines for a cloud migration initiative.
Feb 15, 2019   |  By OpsRamp
Read the 451 Research report to learn how OpsRamp is transforming hybrid operations with service-centric AIOps.
Feb 1, 2019   |  By OpsRamp
Our Security and Compliance whitepaper explains how the OpsRamp platform maintains the availability, integrity and confidentiality of customer data.
Jan 1, 2019   |  By OpsRamp
Learn how a digital operations command center helps IT operations teams drive digital business while transforming into a service provider for their internal business units.

Stop managing infrastructure and start delivering end-to-end IT services. The OpsRamp platform is your digital operations command center – bringing the right operational insights across multiple services, platforms and point tools for a holistic view.

As the world’s first service-centric AIOps platform for datacenter and cloud operations management, OpsRamp gives modern IT teams the power to serve the business across every department, business unit and location. Now it’s easy to:

  • Consolidate hybrid infrastructure for maximum visibility
  • Map infrastructure to your business services for proactive IT operations
  • Automate multi-cloud management using machine learning for greater IT infrastructure and operations performance and reliability

We never met a hybrid environment we couldn't manage:

  • Service Availability and Performance: End-to-end visibility into hybrid IT health and performance.
  • Event and Service Level Management: Proactively troubleshoot alerts before they become incidents.
  • Configuration Management: Consolidate infrastructure configurations and patch management processes.
  • Automation: Automate routine work according to schedule, audit or compliance policies.
  • Remote Access and Audit: Control and remediation at the device level without leaving your office.

The world’s first service-centric AIOps platform for hybrid IT infrastructure monitoring and management.