Lausanne, Switzerland
Oct 17, 2019   |  By Sean Malvey
Experience NYC hosted several quality speakers but one in particular stood out to me for his unique message: Andrew Hewitt, a leading IT Analyst from Forrester. Probably the last thing you would expect to hear at an IT solutions conference is a captivating talk grounded in human psychology. Feelings? Perceptions? Beliefs? These topics don’t seem to fit nicely into bits and bytes. They’re perceived as foreign, un-engineer speak.
Oct 9, 2019   |  By Beatriz Rojo
Gartner once wrote that by 2020, “the average person will have more conversations with bots (chatbots) than with their spouse”. That prediction might seem a bit farfetched and probably more of a sign for relationship disaster, but there is some truth there: for many people chatbots are already an integral part of modern-day life. From turning on the lights, to picking our favorite songs and ordering food—we use chatbots for almost everything and expect them to work all the time.
Oct 8, 2019   |  By Christopher Heeger
Skip ahead to see how we solve a typical Windows 10 update problem (Windows Defender) It hasn’t been the easiest of weeks for Windows 10 users and support staff. And if we’re being honest, the previous months haven’t been all sunshine and rainbows either. For many, Patch Tuesday is starting to look less like a welcomed milestone for Windows 10 updates and fixes, and more like a doomsday for new malware and computing defects.
Oct 1, 2019   |  By Pedro Bados
One of the most exciting things about last year’s Experience events was the unveiling of the Digital Experience Score (DX Score). Over the years we’ve worked tirelessly to improve digital employee experience (DEX) but until then we never had this one metric, the DX Score, that could tie it all together. Fast forward to today, and our customers now have this one source of truth to better track and compare progress with their peers.
Sep 26, 2019   |  By Tori Kaufmann-Paulman
Tori Kaufmann-Paulman is a Senior Manager of End User Technology and Sales Enablement at Putnam Investment. I had a blast presenting on the joint Nexthink / IDG webinar talking with peer leaders about the future of digital employee experience. To really dig in I encourage you to consider each of these words on its own.
Aug 21, 2019   |  By Nexthink
The pace is accelerating. Analysts predict that the traditional IT monitoring tooling landscape will be unrecognizable in 5 years. Drastic changes are occurring that are challenging traditional monitoring tool and are forcing IT teams to reevaluate their approach.
Feb 4, 2019   |  By Nexthink
The underlying trend of M&A activity is upwards, meaning more downward pressure on IT to execute IT integration strategies. The key to success is ensuring IT has the right data to make informed decisions.
Feb 4, 2019   |  By Nexthink
Outside work, your employees lead connected lives. The apps and devices enhancing their leisure time have set a new benchmark for workplace IT performance, and it’s high. Meeting these expectations results in increased employee satisfaction and far better productivity through a more connected workforce. When employees are satisfied with their working environment the business enjoys an 81% increase in happy clients.
Feb 1, 2019   |  By Nexthink
The very essence of IT is all about innovation - finding ways to do things better, faster and more efficiently. When incidents are out of sight and out of mind, IT has the opportunity to refocus on its core mission and become a strategic business enabler - lighting sparks of innovation instead of putting out fires.
Feb 1, 2019   |  By Nexthink
Top companies focusing on employee experience tend to have four times the average profit and more than twice the average revenue. Companies who fail to understand the individual digital needs of their employees are squandering opportunities to have a more engaged, energized and productive workforce.
Oct 11, 2019   |  By Nexthink
Discover how Nexthink allows IT to create and manage deployment rings to ensure a streamlined and representative testing of Windows 10's continuous quality updates before full deployment.
Oct 10, 2019   |  By Nexthink
This scenario shows how Nexthink can help prevent any compliance or performance deviations from specific Windows 10 services - such as Windows Defender - and how to easily, remotely, and automatically remediate them.
Oct 10, 2019   |  By Nexthink
In this scenario, see how Nexthink allows IT to see their Windows 10 migration progress in real-time and use insight from the Digital Experience Score to drill down and remediate specific issues affecting employee's experiences during the migration
Jul 8, 2019   |  By Nexthink
Watch this short product demo to see how Nexthink can help IT in the pre-deployment phase of an MS Teams rollout using the product's Digital Experience Score, investigative dashboards and engagement campaigns.
Jul 8, 2019   |  By Nexthink
Discover how Nexhtink enables IT to easily resolve their Teams-related problems with simplified investigation and instant remote action remediation capabilities.