Lausanne, Switzerland
Sep 22, 2020   |  By Dhruv Kapila & Kapil Kumar
A Gartner poll released earlier this year predicted that roughly half of all enterprise employees will likely work remotely (at least part of the time) post-COVID. That’s probably a welcomed sign for those that have settled into remote or hybrid work models, but surprisingly, businesses and institutions are still struggling to avoid major IT blunders that impact these digital workers.
Sep 21, 2020   |  By Nexthink
In February 2020, Nexthink introduced its new design system, Apollo. While it unveiled some great new accessibility and design features, its true raison d’être was everything happening on the back-end, a powerful new design engine to scale and accelerate the roll-out of new features. Well, 6 months later and here we are. As promised, this latest round of enhancements offers several intuitive modifications to make IT’s life easier when supporting the Digital Employee Experience.
Sep 15, 2020   |  By Guarang Ganatra
I think I have been reading way too many “doom and gloom” articles this year about IT. For many companies, the switch to a prolonged work-from-anywhere (WFA) model has exposed serious cracks within their IT infrastructure. To be honest though, the cards have been stacked against IT for some time and 2020 was just the tipping point. Employees often resist new work technologies and there’s mounting evidence to prove that IT tends to overestimate how well their services are received.
Sep 11, 2020   |  By Thomas McGrath
Remote and flexible working isn’t just changing where we work, it’s changing how we work. “The vision is changing, the game is changing,” explains Yasser Fouad Ramadan (Deputy General Manager, Head of IT Governance at Banque du Caire).
Sep 1, 2020   |  By Nexthink
We’re proud to announce that Nexthink has been named, once again, as a leading technology vendor in Gartner’s latest Market Guide for Digital Experience Monitoring (DEM). More than ever, the topics in the guide are striking a chord for many Infrastructure & Operations (I&O) leaders. According to Gartner, in the first few months of 2020 inquiries for end-user experience grew five times compared to 2019.
Aug 31, 2020   |  By Thomas McGrath
The legal sector is an industry ripe for technological disruption—and so perhaps the perfect place for a visionary CIO such as Slater & Gordon’s Jon Grainger. In advance of the upcoming British Legal Technology Awards, Nexthink caught up with Grainger to hear about how Nexthink Experience (the cloud-native platform for managing Digital Employee Experience) is helping his IT team deliver value and innovation at this “technology-driven” legal firm.
Aug 4, 2020   |  By Thomas McGrath
Across almost all industries, IT’s focus has shifted from WFH (Work From Home) to WFA (Work From Anywhere). Some businesses and organizations might be further along in facilitating flexible work, but it seems like everybody is instinctively starting to rethink both their short and long term management strategies.
Jul 30, 2020   |  By Nexthink
Nexthink’s Chief Product Officer, Samuele Gantner, spoke recently with Digitalisation World, a popular tech news company to discuss the next generation of our Experience Platform. IT departments around the world are under considerable stress nowadays but there are several fast and practical solutions available in the Nexthink platform that our customers are using to help support their remote workers and flexible work environments.
Jul 28, 2020   |  By Thomas McGrath
Dr. Brennan Jacoby is a philosopher and the founder of Philosophy at Work, an organization that works with businesses seeking to improve their thinking skills by leveraging great philosophers and philosophical techniques. In 2020, Dr.
Jul 21, 2020   |  By Thomas McGrath
Nexthink is incredibly proud to be able to present yet another installment of our Through the Crisis series, in which our customers share their IT challenges and successes from the COVID-19 crisis. In this installment, Yves Habersaat (software engineer, BG Consulting Engineers) explains how his organization leveraged Nexthink to affect a significant update of their IT estate during the early stages of the pandemic.
Sep 21, 2020   |  By Nexthink
IWC is a Swiss luxury watchmaker that has been creating masterpieces since 1868. Of course, in recent months, and like so many businesses, IWC has had to adapt to the demands of a much more flexible and dispersed workforce. In this environment, IT’s capacity to communicate directly with employees is more important than ever. Fortunately, IWC was already using Nexthink Engage to reach out to its user base. Here, Ramon Hartmann explains how Engage makes a difference at the company, and why it’s superior to all standard modes of internal communication.
Jul 17, 2020   |  By Nexthink
Dr. Brennan Jacoby is a philosopher and the founder of Philosophy at Work, an organization that works with businesses seeking to improve their thinking skills, by leveraging the great philosophers and philosophical techniques. Here – as part of our Through the Crisis series on remote work during and beyond the COVID-19 lockdown – Dr. Jacoby discusses the new Virtues of Virtual report, Aristotle, and how the way we approach technology can help us get the best out of it…
Jul 8, 2020   |  By Nexthink
Our Through the Crisis series shares customers’ IT challenges and successes from the COVID-19 crisis. Here, Yves Habersaat (software engineer, BG Consulting Engineers) explains how his organization leveraged Nexthink to affect a significant update of their IT estate during the early stages of the pandemic.
Jun 8, 2020   |  By Nexthink
Our ‘Through the Crisis’ series shares customers’ IT challenges and successes from the COVID-19 quarantine and remote work surge. Here, Jelmer Berendsen (Enablement Lead, Digital Workplace, ABN AMRO) explains how ABN AMRO’s companywide Engage surveys came to be of as much interest to board members as they were to the Digital Workplace team.
Jun 8, 2020   |  By Nexthink
Our Through the Crisis series shares customers’ IT challenges and successes from the COVID-19 crisis. Here, in our second instalment from ABN AMRO, Daan Tuijnman (Product Owner, Digital Workplace, ABN AMRO) details a number of Nexthink-facilitated use cases that helped their employees enjoy a superior remote work experience throughout the quarantine.
Jun 2, 2020   |  By Nexthink
Our customer base was impacted globally by COVID-19, and we were honored to be able to support them whenever and however we could. Now, in this new Through the Crisis series, they’ll be sharing some of their stories from the IT frontline. The first contribution comes from Christophe Verducci, Head of Proximity Services at leading financial services provider AXA IM.
May 28, 2020   |  By Nexthink
Discover how a Fortune 500 healthcare company managed to identify their remote employees without MS Teams and accelerate its rollout to ensure their remote workforce was able to collaborate and stay productive while working from home.
May 28, 2020   |  By Nexthink
While monitoring its remote worker compliance dashboard, this global pharmaceutical company noticed a large portion of its remote workforce had expired VPN certificates. Take a look at how they were able to detect, target and fix this issue with just a couple of clicks.
May 28, 2020   |  By Nexthink
Take a quick look at how Nexthink enables IT teams to monitor their remote workforce’s critical services, with the ability to drill-down into granular, technical details for powerful troubleshooting capabilities.
Feb 13, 2020   |  By Nexthink
Take a quick look at how nexthink helps IT drill down from high-level insight and metrics all the way to granular-level details to easily identify and fix G Suite service issues.
Aug 21, 2019   |  By Nexthink
The pace is accelerating. Analysts predict that the traditional IT monitoring tooling landscape will be unrecognizable in 5 years. Drastic changes are occurring that are challenging traditional monitoring tool and are forcing IT teams to reevaluate their approach.
Feb 4, 2019   |  By Nexthink
The underlying trend of M&A activity is upwards, meaning more downward pressure on IT to execute IT integration strategies. The key to success is ensuring IT has the right data to make informed decisions.
Feb 4, 2019   |  By Nexthink
Outside work, your employees lead connected lives. The apps and devices enhancing their leisure time have set a new benchmark for workplace IT performance, and it’s high. Meeting these expectations results in increased employee satisfaction and far better productivity through a more connected workforce. When employees are satisfied with their working environment the business enjoys an 81% increase in happy clients.
Feb 1, 2019   |  By Nexthink
The very essence of IT is all about innovation - finding ways to do things better, faster and more efficiently. When incidents are out of sight and out of mind, IT has the opportunity to refocus on its core mission and become a strategic business enabler - lighting sparks of innovation instead of putting out fires.
Feb 1, 2019   |  By Nexthink
Top companies focusing on employee experience tend to have four times the average profit and more than twice the average revenue. Companies who fail to understand the individual digital needs of their employees are squandering opportunities to have a more engaged, energized and productive workforce.
Jan 1, 2019   |  By Nexthink
Bringing new technology and tools into organizations increases productivity and is critical for achieving digital transformation. But according to a study by MIT Sloan Management Review and Capgemini Consulting, 63% of managers believe that the pace of technological change in their workplaces is too slow, primarily due to "lack of urgency" and poor communication about the strategic benefits of new tools. Increasingly, savvy managers are realizing that the key to realizing the full potential of IT investments lies in their users fully adopting and embracing it.
Jan 1, 2019   |  By Nexthink
Learn everything you need to know about how to create the ultimate digital employee experience in this free guide.
Dec 1, 2018   |  By Nexthink
Move beyond standard data consolidation to a more pro-active approach with the Nexthink-ServiceNow CMDB Connector.
Dec 1, 2018   |  By Nexthink
Download our ‘Shift Left’ eBook to find out why investing in the right Incidence Response solution can make all your other IT investments pay off at last.
Nov 1, 2018   |  By Nexthink
It is no longer a question of if an organization will be compromised, it is when, and to what extent. End users and failed security policies are the weakest link and are responsible for over 80% of data breaches.

Nexthink is a global leader in digital employee experience. Our product allows enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experience. Through a unique combination of real-time analytics, automation and employee feedback across all endpoints, Nexthink helps IT teams meet the needs of the modern digital workplace.

Put your employees at the heart of IT. Gain real-time visibility into the workplace, fix IT problems automatically and best of all, delight your employees.

Why Nexthink:

  • Improve quality of IT services for end-users: Win the favor of your employees by helping them win back the 22 minutes a day they lose on IT issues. Nexthink helps proactively prevent the creation of incidents and reduces the MTTR for open incidents while providing deep insight into the end-user experience.
  • Empower digital workplace transformation: Change is a constant in the enterprise. With Nexthink, IT can seamlessly handle change management and deliver migration projects smoothly with complete span of control and visibility.
  • Ensure endpoint security and compliance: Your bedrock in the age of disruption: Safeguard compliance and security to minimize risk exposure. Nexthink ensures compliance and fixes security threats automatically, anytime and all the time.

Transform the IT experience of your employees, transform your business.