In a ping test, your desktop or laptop sends a ping to the server. The server should ping back almost instantly. If it takes more than a few seconds, the problem is our old enemy – lag. If you get no response at all from your ping test, you’ve got an even bigger problem. Once you know what the problem is, you can troubleshoot it. You probably want to run regular ping tests so that if a problem arises, you’ll know about it before the CEO does.