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Feb 24, 2023   |  By Matt
Alert notification software is an essential tool for IT operations, as it enables teams to quickly respond to critical issues and ensure the smooth running of systems and services. With the increasing complexity of IT environments, it is more important than ever to have a robust alerting system in place. General robustness is essential as such alert notification system will quickly become an essential part of your operation stack.
Feb 17, 2023   |  By emily
On-call availability is crucial for many industries, especially in IT. With the growing reliance on IT systems and services, their availability directly impacts the success and satisfaction of customers. To ensure round-the-clock availability, on-call services are vital for prompt responses to emergencies and issues.
Feb 6, 2023   |  By emily
Having your systems monitored by a reliable solution is important, but how do you ensure that the right people are informed about issues that arise? Identifying problems is the first step, but they also need to be routed to the appropriate individuals. Keep in mind that employees may not always be sitting in front of the dashboard. This means being available outside of normal working hours to quickly respond to emergencies and problems, including not only weeknights but also weekends and holidays.
Dec 21, 2022   |  By emily
Having all relevant information pertaining to a critical incident is vital for quickly identifying the issue and prioritize its importance. SIGNL4 optimizes the perception, response and handling of incidents through customizable alerts with enriched parameters, images, sounds files, links to tickets or PDFs, as well as maps with geo-location information.
Sep 21, 2022   |  By emily
“Well, that’s the job.” Have you ever heard that from your colleagues or bosses when it came to being on-call? Imagine you started a new job 3 months ago and were looking forward to it from the start. You are on-call one weekend a month and thought there wouldn’t be many incidents from Friday evening to Monday morning. But by now you’ve noticed how much being on-call duty actually stresses you out. You get restless as soon as your shift starts.
Aug 17, 2022   |  By René
Our August update now allows administrators and team administrators to change the service status of other users in the portal. We also made service settings more granular and e.g. introduced the ability to turn off certain push messages when colleagues’ service statuses change. We have also revised the way of changing personal password or remote action PIN in the portal. All details are available in this article.
Jul 25, 2022   |  By Ronald
SIGNL4 supports the remote execution of automated tasks or workflows in IT or IoT systems using Remote Actions. These remote actions offer a wide range of applications. You can execute remote actions in response to an alert to trigger some kind of remediation action. But there are many more possible use cases. This article provides some examples and ideas about what is possible.
Jul 12, 2022   |  By René
Our July update ships a very powerful new feature – remote actions. Remote actions are available for execution – once configured – in the SIGNL4 mobile app and allow you to quickly perform remediation actions without having to fire up a notebook and VPN or without using a desktop PC. So, genuine anywhere remediation comes true. As always, you can find all the details in this blog article.
May 23, 2022   |  By René
Our second May update brings fragment search for category keywords (wildcards), content enrichments for Signls via categories, and an improved zoom level toggle in the duty scheduler. All the details are in this blog article.
May 10, 2022   |  By Ronald
SIGNL4 offers powerful duty scheduling and time-based overrides for routing alerts to the right people at the right time. With time-based overrides for example, you can apply different alerting workflows during business hours, weekends, holidays, etc. Holidays in general can bring other requirements for signaling and must also be considered separately when planning shifts. You can add and edit holidays manually in SIGNL4 or you can import them from iCal files.
Mar 20, 2023   |  By SIGNL4
The SIGNL4 customer Journey series walks users through the process's of SIGNL4 from Signup to Alerts to Settings. Todays video focuses on the step for Signup a new Subscription and downloading the Mobile app.
Jan 27, 2023   |  By SIGNL4
The Sigl4 customer Journey series walks users through the process's of Signl4 from Signup to Alerts to Settings. Todays video focuses on the step for Signup a new Subscription and downloading the Mobile app
Jan 27, 2023   |  By SIGNL4
The Sigl4 customer Journey series walks users through the process's of Signl4 from Signup to Alerting to Settings. This video goes over the Adding, Editing, and Removing of Users and Teams inside of Signl4.
Dec 2, 2022   |  By SIGNL4
Doreen talks us through the value-add of SIGNL4 for MSPs and enterprise customers of Microsoft Security products and how SIGNL4 facilitates an automated and seamless 24/7 oncall management experience. Derdack SIGNL4 is a member of the Microsoft Intelligent Security Alliance (MISA).
Oct 12, 2022   |  By SIGNL4
SIGNL4 and Datadog integration steps and how SIGNL4 complements Datadog with anywhere, mobile ticket alerting and response and adds on-call management
Sep 26, 2022   |  By SIGNL4
SIGNL4 and Kaseya Integration steps and how SIGNL4 can help enhance your Kaseya tickets and notify your on duty personnel.
Aug 31, 2022   |  By SIGNL4
A walkthrough of using the SIGNL4 connector to connect to Logic Monitor for 2 way connectivity.
Jul 29, 2022   |  By SIGNL4
A brief walkthrough and description of using Remote Actions inside of the Signl4 App.
Jul 13, 2022   |  By SIGNL4
A quick video detailing some of the tips and tricks of the SIGNL4 scheduling tool to help you fully utilize the power of the tool.
Jun 23, 2022   |  By SIGNL4
A description of how to use Keywords inside of SIGNL4 to send alerts from Specific categories as well as filtering out incoming events via Keywords.

SIGNL4 is an out-of-the-box cloud solution that enables operations and business teams to respond faster and more effectively to critical alerts, major incidents and urgent service requests.

SIGNL4 reliably delivers the right information to the right people at the right time – anywhere. It notifies active staff on duty through targeted and persistent mobile push, text and voicecalls with acknowledgement, tracking and escalation. SIGNL4 enables technical systems in IoT, on the shop floor and in hundred other areas to connect and communicate with the right people.

When minutes or even seconds matter:

  • Reliable Alerting: Reliably deliver alerts and work items via push, text and voice calls with tracking and acknowledgement.
  • Escalate Automatically: Escalate alerts automatically to managers in case of no response.
  • Manage Shifts and On-Call Duty: Schedule shifts and on-call duty in your browser plus ad-hoc duty management from the mobile app. Routes alerts to the right people at the right time.
  • Integrate Any System: Integrate with any system and consolidate events and alerts from multiple sources in IT, IoT, manufacturing, etc.
  • Track And Report: Track alerts, acknowledgement, annotations and resolution. Download CSV reports.

Operational Excellence in Critical Ops.