|
By SIGNL4
Our May update includes a newly revamped shift scheduling for your SIGNL4 teams. It is now much easier to run your shift model in SIGNL4 and schedule team members into shifts. It also includes a new calendar view and a fundamental revision of our substitute function for the scheduled colleagues on duty. All details are as always available in this blog article.
|
By SIGNL4
An Incident Response Plan prepares an organization to deal with a security breach or cyber-attack. It defines the procedures an organization should follow if it discovers a possible cyber-attack, enabling it to detect, contain, and resolve problems promptly. Organizations need an IR Plan to safeguard their data, networks, and services from harmful activity and equip their staff to behave strategically.
|
By patrick
Effective communication lies at the heart of successful teamwork, and SIGNL4 emerges as a powerful tool crafted to elevate collaboration within teams. In this blog post, we will explore five of the often small but all the more intuitive features that distinguish SIGNL4, positioning it as the preferred solution for teams aiming to enhance productivity and streamline communication.
|
By emily
Net at Work is a German IT company with over 100 employees that provides its customers with solutions and tools for digital communication and collaboration. Their product NoSpamProxy offers reliable protection against spam and ransomware, legally compliant email encryption and more. Net at Work customers monitor NoSpamProxy with a network monitoring tool.
|
By René
With our SIGNL4 March Update, we are speeding up and have once again completed some innovations for you. This time, we have further developed our design and color scheme slightly and made changes for better readability. In our mobile app, you can now also quickly and easily set up a stand-in, should a person unexpectedly be absent from duty. Furthermore, in certain SIGNL4 plans, the data retention period can now be flexibly adjusted to the respective company requirements.
|
By patrick
In the fast-paced world of operations management, every alert bears weight, and Joe’s team found themselves caught in a relentless stream of notifications. The challenge they faced was alert fatigue – a persistent obstacle that blurred the lines between critical incidents and routine matters. As the head of operations, Joe navigated through this influx of alerts, ranging from urgent server issues demanding immediate attention to routine notifications like a failed login.
|
By Matt
Alert fatigue is a serious issue that affects numerous professions, e.g. in IT or healthcare. It can lead to neglecting critical events and delaying response times. Responders need to continuously monitor their systems and applications to avert possible downtime and keep operations running smoothly. However a high number of incoming alerts inundating these teams can make them less responsive. The ramifications of such disregard can severely affect the efficiency and dependability of response teams.
|
By Matt
Incident response is the process of responding to and managing the aftermath of a security breach or cyber attack. It involves a systematic approach to identifying, containing, and mitigating the consequences of an incident in IT, OT or Cybersecurity, with the goal of minimizing the impact on the organization and its stakeholders. It is often exclusively related to Cybersecurity.
|
By Matt
Terms like ‘event’ play an important role in understanding IT and OT operations. There is usually an abundance of interpretations and definitions. You will also find different naming conventions with each vendor of tools for monitoring and service management. So, let’s dive in. How does ITIL (Information Technology Infrastructure Library) define an event? ITIL links events and notifications directly by saying.
|
By Matt
Terms like ‘alert’ play an important role in understanding IT and OT operations. There is usually an abundance of interpretations and definitions. You will also find different naming conventions with each vendor of tools for monitoring and service management. So, let’s dive in. How is an alert defined? Some define alerts as events that meet a certain thresh-hold, have a specific relevance (as in ITIL – events of warning/alert type) or require action.
|
By SIGNL4
The SIGNL4 Onboarding series walks users through the process's of SIGNL4 from Signup to Alerts to Settings. Today's video focuses on Scheduling users for duty shifts. Learn how to schedule users for SIGNL4 shifts and about the scheduling options and how they affect your team and schedule. Learn how to create a schedule and then copy this schedule so you only have to create it once. This video is packed with helpful tips to help you get the most out of your account.
|
By SIGNL4
This video showcases the new items included in the May 2024 release of SIGNL4. Including where the new items are located and how they function.
|
By SIGNL4
The SIGNL4 Onboarding series walks users through the process's of SIGNL4 from Signup to Alerts to Settings. Today's video focuses on using Overrides to enable different alerting options during different dates and times. This video is packed with helpful tips to help you get the most out of your account.
|
By SIGNL4
This video showcases the new items included in the February 2024 release of SIGNL4. Including where the new items are located and how they function.
|
By SIGNL4
Reach out to your on-call service teams instantly and on-the-go. Stop calling and use SIGNL4's one-click alerting via mobile app-push, text & voice calls. This videos shows how to use SIGNL4 to manually send alerts out to your team using the SIGNL4 webportal and mobile app.
|
By SIGNL4
Enhance your TOPdesk experience with reliable mobile alerting via push, SMS and voice calls. Including features like escalation, duty scheduling, team collaboration and ticket updates.
|
By SIGNL4
A short demo video on how to Export your SIGNL4 Schedule and import it into your personal calendar to help keep track of your scheduled shifts.
|
By SIGNL4
The SIGNL4 Onboarding series walks users through the process's of SIGNL4 from Signup to Alerts to Settings. Today's video focuses on routing incoming calls to your on-duty personnel. This video is packed with helpful tips to help you get the most out of your account.
|
By SIGNL4
A short demo video on how to add After Hours Alerting with SIGNL4 to your ConnectWise PSA. We show you the complete workflow and what to keep in mind for seamless connectivity and targeted mobile alerting including duty scheduling for your teams.
|
By SIGNL4
The SIGNL4 Onboarding series walks users through the process's of SIGNL4 from Signup to Alerts to Settings. Today's video focuses on escalating alerts both manually and automatically inside of SIGNL4. This video is packed with helpful tips to help you get the most out of your account.
- May 2024 (4)
- April 2024 (3)
- March 2024 (2)
- February 2024 (7)
- January 2024 (2)
- December 2023 (3)
- October 2023 (5)
- September 2023 (3)
- August 2023 (1)
- July 2023 (2)
- June 2023 (3)
- May 2023 (2)
- April 2023 (6)
- March 2023 (1)
- February 2023 (3)
- January 2023 (2)
- December 2022 (2)
- October 2022 (1)
- September 2022 (2)
- August 2022 (2)
- July 2022 (4)
- June 2022 (1)
- May 2022 (6)
- April 2022 (4)
- March 2022 (3)
- February 2022 (4)
- January 2022 (4)
- December 2021 (2)
- November 2021 (5)
- October 2021 (2)
- September 2021 (6)
- August 2021 (2)
- July 2021 (2)
- June 2021 (2)
- April 2021 (5)
- March 2021 (4)
- February 2021 (2)
- January 2021 (4)
- December 2020 (1)
- November 2020 (1)
- October 2020 (3)
- September 2020 (3)
- August 2020 (2)
- July 2020 (1)
- June 2020 (4)
- May 2020 (2)
- April 2020 (3)
- March 2020 (4)
- February 2020 (3)
- January 2020 (2)
- December 2019 (6)
- November 2019 (2)
- October 2019 (1)
- September 2019 (1)
- August 2019 (1)
- July 2019 (1)
- May 2019 (3)
- March 2019 (1)
- November 2018 (1)
- August 2018 (1)
- July 2018 (1)
- June 2018 (1)
- April 2018 (1)
- March 2018 (1)
SIGNL4 is an out-of-the-box cloud solution that enables operations and business teams to respond faster and more effectively to critical alerts, major incidents and urgent service requests.
SIGNL4 reliably delivers the right information to the right people at the right time – anywhere. It notifies active staff on duty through targeted and persistent mobile push, text and voicecalls with acknowledgement, tracking and escalation. SIGNL4 enables technical systems in IoT, on the shop floor and in hundred other areas to connect and communicate with the right people.
When minutes or even seconds matter:
- Reliable Alerting: Reliably deliver alerts and work items via push, text and voice calls with tracking and acknowledgement.
- Escalate Automatically: Escalate alerts automatically to managers in case of no response.
- Manage Shifts and On-Call Duty: Schedule shifts and on-call duty in your browser plus ad-hoc duty management from the mobile app. Routes alerts to the right people at the right time.
- Integrate Any System: Integrate with any system and consolidate events and alerts from multiple sources in IT, IoT, manufacturing, etc.
- Track And Report: Track alerts, acknowledgement, annotations and resolution. Download CSV reports.
Operational Excellence in Critical Ops.