Oct 3, 2023
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By Eduardo Messuti
For most businesses, managing major incidents can be intimidating. With a swarm of information coming from different directions, keeping things organized and maintaining clear, effective communication is tough. It only gets worse when there's no defined process to follow. This disorganization confuses everyone, delays responses, and increases the incident escalation rate. Enter the incident commander (IC).
Sep 25, 2023
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By Eduardo Messuti
The extent to which most business software applications rely on application programming interfaces (APIs) and webhooks is hard to overstate. They’re in play when getting the latest stock updates or determining how much a competitor charges for similar products. How different are they from one another, and when should you choose one over the other?.
Sep 21, 2023
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By Eduardo Messuti
Every business faces incidents, no matter how tight-knit or high-tech. Downtime, glitches, system failures, and security breaches are all part of online operations. So all companies must prepare to face such issues, including communicating them to key stakeholders. Take widespread data breaches, for example. If a breach occurs, a business might need to communicate with hundreds or thousands of stakeholders, including DevOps teams, affected accounts, investors, corporate leaders, and media outlets.
Sep 14, 2023
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By Eduardo Messuti
In today's digital landscape, most people understand that no system is perfect and data is never 100% safe. Incidents are bound to happen. How people learn about those incidents often influences their reactions. Mishandled incident communication can have drastic consequences for your company. For starters, it can drag out the incident response and harm your bottom line.
Sep 7, 2023
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By Eduardo Messuti
IT leaders often find themselves under pressure to support business outcomes while also trying to manage help requests. An incident priority matrix makes the incident management process much more seamless. It helps companies handle priority incidents within reasonable resolution times while ensuring other concerns are met. In this blog post, we delve deep into the concept of the Incident Priority Matrix, its significance, and how it can transform your incident management processes.
May 18, 2023
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By Eduardo Messuti
In 2023, monitoring is essential to modern DevOps teams' work. DevOps teams need reliable and flexible tools to effectively monitor and manage complex systems that can provide real-time insights into system performance, availability, and security. Open-source monitoring tools have become increasingly popular due to their cost-effectiveness, flexibility, and community support.
Feb 23, 2023
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By Eduardo Messuti
Prometheus is a powerful open-source monitoring system that can collect metrics from various sources and store them in a time-series database. It is widely used in the industry to monitor and alert the health of applications, servers, and other infrastructure components. In this article, we will provide a practical introduction to Prometheus monitoring and cover the essential concepts and features that you need to know to get started.
Jan 24, 2023
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By Eduardo Messuti
Better Uptime is a robust uptime monitoring and tracking tool that helps businesses ensure the availability and reliability of their websites and online services. It continuously monitors the performance and availability of a website or application and provides real-time alerts and notifications in case of disruptions or outages. They also provide a relatively simple status page, albeit gorgeous looking and useful for some simple use cases; your team will, in all likelihood, outgrow it at some point.
Dec 28, 2022
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By Eduardo Messuti
With the constantly evolving landscape of technology, professionals in the DevOps and SRE fields need to stay up-to-date and knowledgeable about the tools and practices driving the industry forward. Whether you are just starting your career or have been working in DevOps or SRE for years, this post will provide valuable insights and information on the tools you should be familiar with as we head into 2023.
Jun 22, 2022
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By Eduardo Messuti
How do I prevent DNS related Issues from affecting my status page? This is a very common question we receive from customers at Statuspal. That is what we decided to write an article with suggestions that answer this question.
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Monitor and communicate the status of your site, app or API with your very own status page. Create it in less than 3 minutes with Statuspal! Or host it yourself for free with our open source community edition.
Statuspal aims to solve a subtle but important problem - status communication & monitoring. Sometimes sites go down, no matter how perfectly engineered they are. And when this happens you want to be able to communicate with your customers effectively.
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- Increase transparency in moments of uncertainty.
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