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Aug 10, 2022   |  By Alex Meyer
What do a sinking ship and an improperly equipped data center have in common? For Dell Senior Director of Global Network and Datacenter Services Paul Beninati, the two have a lot in common. At least, from the perspective of company proactivity and ITOps performance goals.
Aug 8, 2022   |  By Anthony Evans
Multi-cloud is inevitable. With AIOps, struggling in its complexity doesn’t need to be. Business technology stacks don’t appear out of a vacuum. For the modern cloud-enabled, cloud-dependent company (that is to say, most of them), the look from the inside looks more like an ongoing evolution than a monolithic choice.
Aug 3, 2022   |  By Ryan Taylor
“Make life easier” isn’t a mantra for the lazy—it’s a way to drill down on important automation in the IT Ops room. When Ryan Taylor, VP of solutions engineering at Transposit, talks about his experience and outlook in the IT Ops chair, people tend to listen.
Aug 1, 2022   |  By Tony Piunno
The amount of data volume and complexity within tech stacks is continuing to increase with no sign of slowing down. As a result, many organizations are facing significant challenges related to tool sprawl and the overwhelming amount of data that needs to be exchanged between all the different systems. The result is this new rapid pace of data which brings a need for faster flow and exchange of information.
Jul 25, 2022   |  By Scott Stradley
AIOps, using artificial intelligence to manage IT operations, provides a powerful tool to drive efficiency and automation. This approach enables event correlation: finding patterns among a stream of operational events. You can use it to improve technical, operational and business processes. In this article, you will learn valuable use cases, including.
Jun 21, 2022   |  By Adam Blau
As an IT Ops exec, imagine your jubilation upon learning that after a year of hard work across your NOC, DevOps and SRE teams, you are able to automate incident response by 25%. You’re elated as you enter your CTO’s office to share this information, and their response is.
Jun 14, 2022   |  By Anirban Chatterjee
For years, Netcool has been omnipresent in many IT Operations organizations. That, combined with the sheer utility it once brought to the table, sometimes gave it a special sort of nostalgic reverence in IT Operations circles. But with all due respect to Netcool, there’s also little doubt the platform’s real-world utility has waned in the era of cloud and hybrid ops.
Jun 13, 2022   |  By Stephanie Clegg
Get info, insights, and more from our RESOLVE 2022 keynote speech. “I kind of view AIOps as more of a practice.
Jun 7, 2022   |  By Michael Yamnitsky
Insight Partners is a leader in working with scale-up companies that have existing product/market fit and can use our help establishing best practices for their businesses. But my specific focus is in developer-driven companies. I look for the best technical teams that are building products that developers love and adore.
Jun 2, 2022   |  By Anirban Chatterjee
MTTR, or mean time to resolve, is an important key performance indicator for incident response teams to track, but it’s rarely useful for technological stakeholders or customers. To really make use of the data at their disposal, decision-makers must tailor the info they provide—and understand the scope and granularity of the data they have when they deploy an AIOps platform like ours. That’s the gist of our latest Real Talk webinar on analytics and reporting maturity.
Jun 30, 2022   |  By BigPanda
With Unified Analytics from BigPanda, you can create new and highly interactive IT Ops dashboards from complex IT Ops data to gain new insights from KPIs that deliver business value.
Nov 18, 2021   |  By BigPanda
Modern IT Ops environments have many moving parts that need to work together well, yet are evolving at different speeds. This gap in maturity creates many problems. In this CTO Perspective, Jason Walker, Chief Customer Officer at BigPanda, discusses why IT Ops teams should prioritize maintaining a common maturity across all their IT operations, and how best to do that.
Nov 9, 2021   |  By BigPanda
Our latest Q4 2021 release includes new integrations and self-service APIs that foster deeper collaboration between agile and traditional Ops teams, help them scale together, and accelerate AIOps adoption across their enterprise.
Nov 8, 2021   |  By BigPanda
In this video we will show how to set up the sharing of incidents from your BigPanda environments with ticketing, chat, notification and orchestration systems.
Nov 8, 2021   |  By BigPanda
In this video we will discuss how to integrate change data with BigPanda to drive change-related root cause analysis. We call this feature Root-Cause Changes.
Sep 14, 2021   |  By BigPanda
Gartner recently identified two different high-level categories of AIOps: domain-centric and domain-agnostic. Elik Eizenberg, CTO at BigPanda, explains the difference and why would you need the latter to gain an overall view and understanding of your IT Ops.
Jul 14, 2021   |  By BigPanda
Success of AIOps tools, relies heavily on the quality of data fed to their AI/ML algorithms. BigPanda’s best-in-class Event Enrichment Engine offers cross-domain enrichment capabilities at scale to assure AIOps success.
Jun 21, 2021   |  By BigPanda
Mateo explains what an IT Ops Maturity Model is, and how you can use it to understand your systems' current state and see where you want them to be.
Jun 9, 2021   |  By BigPanda
Join us in a CTO Perspective discussion with Jason Walker, Chief Customer Officer at BigPanda and former marine pilot, to find out exactly how IT Ops is following in the footsteps of the modern cockpit and why that should matter to anyone looking to adopt AIOps.
Oct 17, 2019   |  By BigPanda
Autonomous operations based on AI lets IT operations teams quickly identify the root cause of incidents in today's hybrid computing environments. Learn how to evaluate AIOps solutions and pick the one that best meets the needs of your organization.
Jun 6, 2019   |  By BigPanda
Stretched thin and relying on legacy IT Ops tools, IT Ops, NOC and DevOps teams are unable to effectively support today's highly complex, dynamic IT stack. This is causing a rising tide of outages, poor app performance and service disruptions. What's the answer? AI and ML-driven IT Ops automation.
Oct 21, 2018   |  By BigPanda
IT systems are more complex and agile than ever before. As a result, the amount of alerts that ops teams have to deal with has increased by orders of magnitude. Alert correlation is designed to reduce the strain and boost productivity by transforming high volumes of alerts into actionable insights.
Oct 21, 2018   |  By BigPanda
Grounded in the latest market research, this new report, The Modern NOC: IT Ops Predictions for 2018, features 9 key predictions for our industry. Whether you are an executive, manager or engineer, this report examines issues and trends that affect the enterprise at all levels.
Oct 1, 2018   |  By BigPanda
Autonomous Digital Operations, or ADO, is all about applying more intelligent automation to scale IT incident management. ADO can optimize your operational costs, improve service availability and mitigate the risks of digital transformation.

BigPanda Autonomous Operations platform helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before.

Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations. Customers such as Intel, TiVO, Turner Broadcasting and Workday rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk and accelerate their digital transformation initiatives. Founded in 2012, BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, and Battery Ventures.

The intelligent automation your IT Ops team always wanted:

  • Correlate: BigPanda's Autonomous Operations platform intelligently correlates alerts from all your monitoring, topology, change and other tools into a handful of context-rich incidents. This lets your ops teams quickly and easily focus on what matters the most to your customers and your business.
  • Automate: BigPanda's Autonomous Operations platform intelligently automates responses to your IT incidents across their lifecycle. This lets your ops teams handle more incidents faster and more effectively than ever before.
  • Streamline: BigPanda's Autonomous Operations platform intelligently streamlines workflows across your Level 1, 2 and 3 team members, and across your ticketing, service desk and collaboration tools. This lets your ops team rapidly resolve incidents, before they affect your customers and your business.

Autonomous Digital Operations. Intelligent Automation for IT Incident Management.