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Jun 24, 2020   |  By Yoram Pollack
Our CTO and Field CTOs spend a substantial amount of their time talking to customers, industry leaders and domain experts, gaining extraordinary insights and subject matter expertise on the most current and burning issues in IT Operations. Listening to them speak at events, webinars, prospect meetings and even as part of random watercooler chats, we always thought it was a shame we didn’t have a platform to share their wisdom on a broader scale.
Jun 4, 2020   |  By Jason Walker and Scott Stradley
A Harrowing Landscape The increasing complexity of modern services is forcing IT Ops teams to employ a growing landscape of disparate tools to monitor the health of their IT Stack. In fact, the number of tools has grown so much in the last few years, that one wonders how IT Ops teams are even able to effectively configure, maintain, ingest, and process all the events that these tools create.
May 21, 2020   |  By Sean Onion
Every NOC engineer will tell you that the first thing they look for in an outage is “what changed?”. And they are right to look. While every organization is unique, Gartner reports that on average about 80% of IT incidents today are caused by changes in infrastructure and/or software.
May 7, 2020   |  By Yoram Pollack
Close to IT 400 professionals from some of the most prominent enterprises in the retail, financial, technology, pharma and manufacturing industries attended our “Face of IT Ops from Home” virtual conference, enjoying a keynote session featuring Sony Playstation and State Farm Insurance, and three breakout sessions with Ulta Beauty, AWS and BlackRock 3.
Apr 29, 2020   |  By Yoram Pollack
As the Coronavirus crisis unfolds and all of us struggle to understand its implications and to adapt, many thoughts come to mind on many different levels – personal, business related, philosophical. This event is definitely a game changer, in the near future for sure – and many say in the long run as well.
Oct 17, 2019   |  By BigPanda
Autonomous operations based on AI lets IT operations teams quickly identify the root cause of incidents in today's hybrid computing environments. Learn how to evaluate AIOps solutions and pick the one that best meets the needs of your organization.
Jun 6, 2019   |  By BigPanda
Stretched thin and relying on legacy IT Ops tools, IT Ops, NOC and DevOps teams are unable to effectively support today's highly complex, dynamic IT stack. This is causing a rising tide of outages, poor app performance and service disruptions. What's the answer? AI and ML-driven IT Ops automation.
Oct 21, 2018   |  By BigPanda
IT systems are more complex and agile than ever before. As a result, the amount of alerts that ops teams have to deal with has increased by orders of magnitude. Alert correlation is designed to reduce the strain and boost productivity by transforming high volumes of alerts into actionable insights.
Oct 21, 2018   |  By BigPanda
Grounded in the latest market research, this new report, The Modern NOC: IT Ops Predictions for 2018, features 9 key predictions for our industry. Whether you are an executive, manager or engineer, this report examines issues and trends that affect the enterprise at all levels.
Oct 1, 2018   |  By BigPanda
Autonomous Digital Operations, or ADO, is all about applying more intelligent automation to scale IT incident management. ADO can optimize your operational costs, improve service availability and mitigate the risks of digital transformation.
Jun 10, 2020   |  By BigPanda
Welcome to The CTO Perspective – discussions on the most current issues in IT Operations. In this talk: Changes in software and infrastructure are the main cause of outages in the modern IT Stack. How do you embrace change without compromising service quality and availability?
Jun 10, 2020   |  By BigPanda
Welcome to The CTO Perspective – discussions on the most current issues in IT Operations. In this talk: As enterprises move to hybrid-cloud - are ITSM and ITIL a thing of the past?
Jun 1, 2020   |  By BigPanda
The majority of IT incidents today happen because of infrastructure and/or software changes. Learn how to correlate between the two, and shorten your root cause analysis.
May 1, 2020   |  By BigPanda
Learn how leading game studio Bungie relies on BigPanda to help support the seamless operation of its iconic game universes including Destiny, Halo, Myth, Oni, and Marathon - and about the role BigPanda played in the recent launch of ShadowKeep.
Apr 1, 2020   |  By BigPanda
BigPanda allows you to resolve incidents quickly and easily in real-time, and drive IT Ops performance using reports and analytics.