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By Crystal Mistretta
Let’s face it: managing IT operations today feels a bit like spinning plates in a hurricane. Alerts are pinging, systems are stalling, users are shouting (as if that’ll help), and all the while, you’re drowning in a sea of repetitive, manual tasks. Sound familiar? Welcome to the wonderfully chaotic world of IT. But it doesn’t have to be this way.
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By Ari Stowe
Given the sophisticated nature of modern IT, today’s operations teams require more than simple step-by-step instructions—they need intelligent automation that boosts efficiency, accuracy, and accessibility throughout the organization. Runbook automation transforms traditional, manual processes into automated workflows, empowering operators to execute complex, multi-step tasks quickly and reliably.
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By Brinda Sreedhar
As telecom providers evolve to support 5G and beyond, network complexity skyrockets. That’s where a “Dark NOC” comes into play. Contrary to what it might sound like, a Dark NOC doesn’t mean a completely deserted control room. Instead, it’s a NOC that can operate with minimal human oversight thanks to advanced automation. Routine and even some complex processes run autonomously, leaving human intervention only for specific, high-stakes scenarios.
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By Graham McDonough
In the evolving landscape of telecommunications, terms like Digital Service Provider (DSP), Communications Service Provider (CSP), and Technology Company (TechCo) are reshaping how the industry approaches service delivery. As customer needs grow and network complexities increase, telecom network automation becomes central to meeting these demands.
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By Graham McDonough
With the shift toward 5G and the forthcoming 6G evolution, Network Operations Centers (NOCs) are under increasing pressure to keep up with the complexities of modern telecommunications. At the heart of this evolution is the Radio Access Network (RAN), which has developed from supporting basic voice services to enabling the high-speed, low-latency networks essential for IoT, smart cities, and autonomous vehicles.
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By Ari Stowe
In today’s complex IT landscape, network automation is no longer a luxury; it’s essential. With over 65% of enterprise networking activities still being manually, the shift toward automation presents a massive opportunity to improve efficiency, reliability, and scalability. This guide will help IT leaders understand the market for network automation platforms, the key considerations for choosing a platform, and how these tools are redefining network management from Day 0 to Day N activities.
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By Resolve
The short answer is: Absolutely! In a time when network health equals business health, Network Operations Centers (NOCs) stand as the foundation for operational excellence and innovation. The rapid pace of digital transformation is changing how organizations view network management, with NOCs at the heart of these discussions. Are NOCs relics of the past, or do they hold significant relevance in today’s business landscape?
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By Derek Pascarella
Remember when IT was mostly about managing a few on-premise servers and ensuring email worked? Those days are long gone. Today’s IT landscape is an intricate web of cloud services, legacy systems, automation, security protocols, and more. It’s a challenge to navigate, and as a result, IT operations have become increasingly complex. The more intricate your operation becomes, the more you realize that automation isn’t a luxury anymore—it’s a necessity.
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By Ari Stowe
In the rapidly evolving world of Infrastructure and Operations (I&O), automation has emerged as a key enabler of efficiency, agility, and value creation. As enterprises grapple with increasingly complex IT environments, automation is no longer a luxury but rather a fundamental necessity. The 2024 Hype Cycle for I&O Automation highlights the trends, innovations, and predictions that will shape the future of IT operations.
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By Graham McDonough
The telecom landscape is undergoing a transformation unlike anything we’ve seen before, and at the heart of this epic shift is the Radio Access Network (RAN). What used to be a quiet, behind-the-scenes player in mobile communications has now become the backbone of modern connectivity—powering everything from the phone in your pocket to entire smart cities.
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By Resolve
A great 3 minute video that demonstrates Resolve's capability to integrate with ServiceNow and incorporate Guided Procedures (interactive knowledge articles, blended with automation).
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By Resolve
A great 3 minute video that demonstrates the Resolve Actions platform capability to integrate with ServiceNow and incorporate Guided Procedures (interactive knowledge articles, blended with automation).
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By Resolve
See how we use Resolve internally to streamline the provisioning of new Resolve Actions Evaluation instances on AWS. Resolve creates the new instance, configures the networking and firewall rules, and informs the Sales Team and Customer of the connection details.
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By Resolve
See how we use Resolve internally to streamline the provisioning of new Resolve Actions Evaluation instances on AWS. Via a ChatBot integration with Slack, Resolve creates the new instance, configures the networking and firewall rules, and informs the Sales Team and Customer of the connection details.
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By Resolve
A short 3 minute video demonstrating Resolve's capability to integrate with BMC Remedy, along with creating an automation.
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By Resolve
See how we use our the Resolve Actions automation platform internally to streamline the provisioning of new Resolve Actions Evaluation instances on AWS. Via a ChatBot integration with Slack, Resolve creates the new instance, configures the networking and firewall rules, and informs the Sales Team and Customer of the connection details.
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By Resolve
By initiating a digital transformation that reaches far beyond adopting new technology, an organization can undergo a profound metamorphosis that not only dramatically changes its form and appearance, but leaves it far better positioned to compete in the 21st century.
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By Resolve
Network operations have evolved radically in the wake of digital transformation - and the increasing infrastructure complexity that accompanied it. As NetOps teams roll out and support next-generation technologies, they face a myriad of challenges and changes in their daily operations. Every network team is under unprecedented pressure to safeguard business continuity, network security, and quality of service at all costs. Reliable and high-performing connectivity has truly never been more important, making the role of the NOC more critical than ever before.
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By Resolve
The role of IT teams continues to expand and evolve as digital transformation accelerates. Technologies such as cloud, virtualization, edge computing, microservices, and containers have now entered a phase of mass adoption and are being implemented at unprecedented rates while staffing has remained flat for most IT teams. Overburdened IT organizations are struggling to keep up with the scale of their infrastructure and the diversity of the technologies they support.
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By Resolve
The CMDB has been around for decades, creating heartache and misery for the IT people tasked with maintaining it. Originally implemented to help track and manage ever-changing IT assets, more often than not, the CMDB is outdated the moment the last keystrokes are made. This eBook explores the checkered past of the CMDB and how AIOps and IT automation tools are helping it overcome its bad reputation to usher in a new era where the CMDB can finally deliver on its long-awaited promise.
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By Resolve
2020 has presented many unexpected challenges. As we adjust to new ways of working and living, IT teams have felt the changes more acutely than most. Global organizations have seen their business processes turned upside down with tectonic shifts towards digital channels.
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By Resolve
IT Service Management (ITSM) platforms drive increasing value over time by identifying, tracking, and reporting IT incidents. However, incident resolution needs are not fully addressed by an ITSM. Optimizing incident management is an important step to explore as validating, diagnosing, and resolving incidents today are often manual, time consuming, and can have dire consequences.
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By Resolve
Artificial Intelligence for IT Operations, or AIOps, is very much in its infancy, and most IT Operations pros are still trying to figure out what it means. That's not to mention thinking about where to even start. Each chapter in this eBook provides a deeper understanding of AIOps with actionable steps to help you get started on the path to revolutionizing your IT Operations.
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By Resolve
60% of organizations say incidents and outages cause IT team disruption and distraction*. While ServiceNow helps IT organize and manage incidents, Resolve seamlessly integrates ticket data from ServiceNow and accelerates incident resolution with automation.
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By Resolve
Today's Security Operations Centers are inherently at risk. Plagued with skill shortages and increasing incident volume, CISOs need to counteract widespread threats-like phishing, exfiltration, ransomware and lost devices-fast. A unified Security Incident Response Platform helps expedite your response by optimizing processes and empowering your security team.
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By Resolve
We hear a variety of reasons why security agents don't believe automation technology will work for them. Maybe they heard something from a peer or another technology vendor. Simply put, some of what you have heard, is an Automation Myth.
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Resolve helps IT teams achieve agile, autonomous operations with an industry-leading, enterprise automation and AIOps platform. By combining insights from artificial intelligence with powerful, cross-domain automation, Resolve handles a wide array of IT operations – from dependency mapping, event correlation, and predictive analytics to intelligently automating actions based on those findings. Resolve leverages machine learning to analyze large volumes of systems data, producing a comprehensive view of infrastructure health. The platform identifies existing or potential performance issues, spots anomalies, and pinpoints the root cause of problems. Leveraging AI-driven insights, Resolve even predicts future issues and automates proactive fixes before issues impact the business.
Resolve also provides robust automation capabilities, enabling customers to automate things they never thought possible — ranging from simple tasks to highly complex, multi-step processes that involve multiple tech stacks, environments, and integrated systems. With thousands of prebuilt automations for everyday tasks and processes, Resolve makes it easy for organizations to get started quickly and then scale automation seamlessly. A drag-and-drop designer also enables new automations to be built with little to no code.
Purpose-built to address challenges posed by increasing IT complexity, Resolve enables organizations to maximize operational efficiency, reduce costs, quickly troubleshoot and fix problems, and accelerate service delivery. See why the Fortune 1000, leading MSPs, and the largest telcos on the planet trust Resolve to power more than a million automations every day. Learn more at resolve.io or follow us on Twitter @ResolveSystems.