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By Mor Peter
In the age of digital transformation, where technology reigns supreme and automation is the buzzword of the day, it’s easy for organizations to prioritize the latest tools and platforms while overlooking the essential role that people play in the success of automation initiatives. While technology undoubtedly drives efficiency and innovation, it’s the human element that can truly unlock the full potential of automation.
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By Brinda Sreedhar
In the Digital Age, IT incidents are an unavoidable aspect of business operations. From hardware failures to security breaches, these disruptions can wreak havoc on business continuity and user experience. Managing these incidents effectively requires a timely, systematic approach encompassing detection, prioritization, resolution, and communication. Traditional incident response methods often fall short, resulting in costly delays and inefficiencies.
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By Ari Stowe
To increase business agility, IT organizations are deploying dynamic, modern architectures enabled by virtualization technologies. That includes containers, elastic clouds, microservices, and virtual machines. If you are rethinking your IT stack, you must also reconsider its management. IT operational silos limit business velocity.
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By Derek Pascarella
So, you’ve been tasked with automating one or more of your tedious, time-consuming IT processes… but, what exactly does that mean? And perhaps more importantly, where on earth do you start? IT process automation (ITPA) can cover a broad spectrum of potential use-cases, ranging everywhere from the Service Desk, to the NOC, to Infrastructure, and well beyond.
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By Ari Stowe
In today’s increasingly complex and rapidly evolving business landscape, the integration of automation technologies has become a crucial strategy for organizations aiming to enhance efficiency, reduce costs, and stay competitive. However, convincing stakeholders and key decision makers to invest in IT automation initiatives requires more than just highlighting its potential benefits.
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By Brinda Sreedhar
Automation adoption can sometimes feel like trying to teach a goldfish to tap dance – a bit daunting and a whole lot of “wait, what?!” Read on about some of those trials in the world of process automation.
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By Ari Stowe
We are thrilled to share with you an exciting development in the world of automation: Resolve Automation as-a-Service (RAaaS), a groundbreaking offering that promises to transform how organizations approach automation.
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By Sean Heuer
In the fast-paced world of IT, where technologies evolve at lightning speed and the demands on systems and infrastructure are growing exponentially, the temptation to maintain the status quo can be all too enticing. After all, change can be daunting, and the familiar feels safe. What many IT professionals fail to realize, however, is that doing nothing is still a choice – and often, it’s a costly one.
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By Crystal Mistretta
Automation has become more than just a “nice to have” choice. It’s an essential part of the modern business landscape, promising increased efficiency, reduced costs, and improved accuracy. However, despite its potential benefits, many organizations struggle when trying to implement automation. In this article, we’ll explore some of the most common implementation mistakes we’ve encountered and how to navigate them effectively.
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By Graham McDonough
Radio Access Network (RAN) – it’s not just an acronym, it’s the backbone of your mobile experience. Ever wondered how your smartphone seamlessly connects to the digital universe? You can thank RAN for that. The RAN plays a crucial role in the overall performance and coverage of a mobile network. As Telecom providers strive to meet the ever-growing demand for reliable and high-speed mobile services, the importance of an optimized RAN infrastructure cannot be overstated.
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By Resolve
Ready-to-use integrations and pre-built automation workflows to drive adoption and accelerate ROI.
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By Resolve
Discover how Resolve's customers are using Resolve Actions PRO to completely automate the request for service checks when delivering new network services to their clients. Request for Service Checks are typically performed by the Telco or Communication Service Provider AFTER their network configuration team have provisioned the requested network circuit, but BEFORE it is released to the paying business or client.
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By Resolve
According to a recent Gartner report, less than 35% of enterprise network activities are automated today. Manual network management can negatively affect the business, creating bottlenecks in provisioning and incident resolution, resulting in poor service delivery to lines of businesses, and reduced uptime. Watch Resolve's Brinda Sreedhar and Brent Hunter as they demonstrate how teams can leverage network automation to automate common use cases such as network management, optimization, and security. Automation can standardize processes and allow network operations teams to operate faster.
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By Resolve
This video introduces you to Resolve's Gateway Builder so you can integrate with any 3rd-party tool or service to poll for new alerts, events, tickets, etc. These new events can then trigger your specific automations using Resolve's Resolution Routing feature.
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By Resolve
No organization is immune to outages, unplanned interruptions, or quality reduction of normal service. But having a streamlined response plan can ensure these situations are dealt with more effectively to restore normalcy. In a world where increasingly IT efficiency is being measured by mean time to resolutions, triaging and remediating IT incidents as soon as they occur can directly impact the business in a positive way.
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By Resolve
No organization is immune to outages, unplanned interruptions, or quality reduction of normal service. But having a streamlined response plan can ensure these situations are dealt with more effectively to restore normalcy. In a world where IT efficiency is being measured by mean time to resolution, triaging and remediating alarms can directly impact the business in a positive way.
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By Resolve
There is no doubt that automation done right and applied to the right use cases can be a game changer. It can bring in efficiencies, streamline IT processes, and allow for greater visibility and governance. In this LinkedIn live, The 7 IT Automations for Highly Effective Organizations - Resource Provisioning, we explore one real world use case with our own internal subject matter experts (SMEs). Whether you are in IT operations, a network professional, or in the ITSM arm of your organization, learn how you can automate with Resolve.
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By Resolve
By initiating a digital transformation that reaches far beyond adopting new technology, an organization can undergo a profound metamorphosis that not only dramatically changes its form and appearance, but leaves it far better positioned to compete in the 21st century.
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By Resolve
Network operations have evolved radically in the wake of digital transformation - and the increasing infrastructure complexity that accompanied it. As NetOps teams roll out and support next-generation technologies, they face a myriad of challenges and changes in their daily operations. Every network team is under unprecedented pressure to safeguard business continuity, network security, and quality of service at all costs. Reliable and high-performing connectivity has truly never been more important, making the role of the NOC more critical than ever before.
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By Resolve
The role of IT teams continues to expand and evolve as digital transformation accelerates. Technologies such as cloud, virtualization, edge computing, microservices, and containers have now entered a phase of mass adoption and are being implemented at unprecedented rates while staffing has remained flat for most IT teams. Overburdened IT organizations are struggling to keep up with the scale of their infrastructure and the diversity of the technologies they support.
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By Resolve
The CMDB has been around for decades, creating heartache and misery for the IT people tasked with maintaining it. Originally implemented to help track and manage ever-changing IT assets, more often than not, the CMDB is outdated the moment the last keystrokes are made. This eBook explores the checkered past of the CMDB and how AIOps and IT automation tools are helping it overcome its bad reputation to usher in a new era where the CMDB can finally deliver on its long-awaited promise.
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By Resolve
2020 has presented many unexpected challenges. As we adjust to new ways of working and living, IT teams have felt the changes more acutely than most. Global organizations have seen their business processes turned upside down with tectonic shifts towards digital channels.
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By Resolve
Artificial Intelligence for IT Operations, or AIOps, is very much in its infancy, and most IT Operations pros are still trying to figure out what it means. That's not to mention thinking about where to even start. Each chapter in this eBook provides a deeper understanding of AIOps with actionable steps to help you get started on the path to revolutionizing your IT Operations.
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By Resolve
IT Service Management (ITSM) platforms drive increasing value over time by identifying, tracking, and reporting IT incidents. However, incident resolution needs are not fully addressed by an ITSM. Optimizing incident management is an important step to explore as validating, diagnosing, and resolving incidents today are often manual, time consuming, and can have dire consequences.
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By Resolve
60% of organizations say incidents and outages cause IT team disruption and distraction*. While ServiceNow helps IT organize and manage incidents, Resolve seamlessly integrates ticket data from ServiceNow and accelerates incident resolution with automation.
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By Resolve
Today's Security Operations Centers are inherently at risk. Plagued with skill shortages and increasing incident volume, CISOs need to counteract widespread threats-like phishing, exfiltration, ransomware and lost devices-fast. A unified Security Incident Response Platform helps expedite your response by optimizing processes and empowering your security team.
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By Resolve
We hear a variety of reasons why security agents don't believe automation technology will work for them. Maybe they heard something from a peer or another technology vendor. Simply put, some of what you have heard, is an Automation Myth.
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Resolve helps IT teams achieve agile, autonomous operations with an industry-leading, enterprise automation and AIOps platform. By combining insights from artificial intelligence with powerful, cross-domain automation, Resolve handles a wide array of IT operations – from dependency mapping, event correlation, and predictive analytics to intelligently automating actions based on those findings. Resolve leverages machine learning to analyze large volumes of systems data, producing a comprehensive view of infrastructure health. The platform identifies existing or potential performance issues, spots anomalies, and pinpoints the root cause of problems. Leveraging AI-driven insights, Resolve even predicts future issues and automates proactive fixes before issues impact the business.
Resolve also provides robust automation capabilities, enabling customers to automate things they never thought possible — ranging from simple tasks to highly complex, multi-step processes that involve multiple tech stacks, environments, and integrated systems. With thousands of prebuilt automations for everyday tasks and processes, Resolve makes it easy for organizations to get started quickly and then scale automation seamlessly. A drag-and-drop designer also enables new automations to be built with little to no code.
Purpose-built to address challenges posed by increasing IT complexity, Resolve enables organizations to maximize operational efficiency, reduce costs, quickly troubleshoot and fix problems, and accelerate service delivery. See why the Fortune 1000, leading MSPs, and the largest telcos on the planet trust Resolve to power more than a million automations every day. Learn more at resolve.io or follow us on Twitter @ResolveSystems.