Operations | Monitoring | ITSM | DevOps | Cloud

July 2024

Redefining incident management: the power and pitfalls of AI

Like it or not, AI is having a monumental impact on our lives. Most of the products we engage with today have AI features and functionality, aimed at assisting or completely replacing the actions normally taken by humans. When it comes to incidents, we’re firm believers of accelerating human actions, and believe the risk of over-automation far outweighs the benefits. In this live event we’ll dig a little deeper on why, as we cover the power and pitfalls of AI.

Setting the Record Straight: AI Does Not 'Exist to Harm or Take Over Things' (Like Some People Have Been Led to Believe)

I’ve been working with artificial intelligence (AI) for a long time, so I’m always curious to hear what new engineers think about its potential impact on our lives and the world at large. That’s why I recently sat down with Saliha Demir on our podcast.
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Improving Patch and Vulnerability Management with Proactive Security Analysis

Vulnerability management is the continuous process of identifying and addressing vulnerabilities in an organization's IT infrastructure, while patch management is the process of accessing, testing, and installing patches that fix bugs or address known security vulnerabilities in software applications. Vulnerability management and patch management are crucial SecOps processes that protect IT assets against cyber threats and prevent unauthorized access to secure systems. Effectiveness in patch management and vulnerability management depends on a proactive approach to cybersecurity where enterprise SecOps teams take steps to anticipate and prevent cyber attacks before they happen.

Comparing Generative AI Offerings From Major Cloud Providers

In the last two years, generative AI offerings have exploded in the cloud space (and everywhere else). Major Cloud Service Providers (CSPs) are perfectly positioned to lead these efforts thanks to the fact that they offer the very resources they require to build these models, and their customers are naturally early adopters and heavy users of AI.

Mitigate the Risk of Operational Failure with PagerDuty Advance, GenAI for Every Step of the Incident Lifecycle

As organizations increasingly rely on complex digital infrastructure, they must be ready to move rapidly when major incidents occur. The recent global outage has shown just how fragile IT systems can be. With mounting pressure to deliver seamless customer experiences, GenAI and automation present an opportunity to manage risk more effectively, by ensuring responders have the right information to restore services quickly.

PagerDuty Advance | Generative AI for PagerDuty Operations Cloud

Introducing PagerDuty Advance: GenAI for critical operations work. For every step of the incident lifecycle. For scaling your teams. For sustaining customer experiences. For moving business forward – faster. Work more efficiently. Protect more revenue. Build greater operational resilience. PagerDuty Advance helps operations teams manage business-impacting issues in seconds, not hours. From event to resolution, PagerDuty Copilot’s automations help you resolve issues faster, reduce risk, and control costs.

Drive Operational Excellence featuring PagerDuty Advance

Build operational excellence with PagerDuty. Watch this demo to see how the latest innovations for the PagerDuty Operations Cloud come together to help a team tackle a major incident related to a database upgrade. You’ll see how PagerDuty Advance capabilities work in concert with new functionality built for modernizing operations centers, standardizing automation at scale, and transforming incident management. The result? Improved innovation velocity, reduced operating costs, and better customer experiences.

This Month in Datadog: DASH 2024 recap, featuring LLM Observability, Log Workspaces, and more

Datadog is constantly elevating the approach to cloud monitoring and security. This Month in Datadog updates you on our newest product features, announcements, resources, and events. To learn more about Datadog and start a free 14-day trial, visit Cloud Monitoring as a Service | Datadog. This month, we’re recapping our flagship conference, DASH.

8 Types Of Presentations You Should Know

Many people share the struggle of finding just the right way to present their ideas, from professionals in boardrooms to students in classrooms. One eye-opening fact is that there are actually 8 distinct types of presentations, each crafted to meet different needs and goals. This variety means that no matter your situation, there's a style that can help you communicate effectively and leave an impact.

Securing and Configuring AI Environments: AI in Operations

The artificial intelligence (AI) revolution is here. If you’ve been following the meteoric rise of companies like NVIDIA, you understand that the AI revolution isn’t just a passing hype cycle. To train complex models like Large Language Models (LLMs), organizations are turning back the dial to private data centers and high-performance computing (HPC) infrastructure — which requires thousands of servers all working in harmony.

6 Top AI Platforms For Maximizing Influencer Success In 2024

Influencer marketing remains a new tactic in digital strategy, with the use of personalities to appeal to target consumers. While brands continue experimenting with the social media environment, Artificial Intelligence has become a critical enabler of effective influencer marketing in 2024. These tools not only help to make identification and cooperation with influencers more efficient but also to improve the campaign's effectiveness through analytics and automation.

5 Ways AI Can Help You Create a Better Website

Within the current digital era, having a website that is both well-designed and useful is basic for individuals, businesses, and organizations trying to develop an online presence. The improvement of artificial intelligence (AI) has made it simpler and more effective to create better websites. To form beyond any doubt your website stands out online, consider these five ways AI may help with its development, design, and optimization.

Don't Buy the Hype: The GenAI Power You Already Have

Your database is more powerful than you think. Learn how built-in vector capabilities can power your GenAI applications and save you from the hassle of adopting a new database. The heart of Generative AI (GenAI) workloads rely on the ability of computers to categorize and understand the world's data (images, sounds, text) as numerical representations called vectors. This is achieved through a process called "embedding," where a model translates the data into vectors.

Leveraging AI for Efficient On-call Scheduling

Regardless of industry specifications, creating and maintaining a highly functional incident management process is crucial for organizations of all sizes. The various potential applications of Generative AI in this process can significantly enhance the efficiency, accuracy, and speed of incident detection, analysis, and resolution. GenAI can be utilized across all stages of the incident management process, including preparation, response, communication, and learning.

Make Smarter AI Apps with RAG with Joey DeVilla

Join @JoeyDeVilla as he explores retrieval augmented generation (RAG). Learn how this AI technique combines machine learning models with external information retrieval to enhance accuracy. Using a Jupyter notebook and Star Wars characters, Joey explains RAG's principles and demonstrates live coding examples with LangChain and OpenAI. Get hands-on insights into solving hallucinations and outdated information issues with RAG.

Reimagine What IT Can Be, Introducing Skylar AI

Fragmented insights. Limited visibility. Unreliable solutions. For too long, traditional IT tools have not just failed – they’ve actively sabotaged both IT departments and businesses at large. These antiquated systems drain high-value engineering resources, crush frontline support teams, and turn problem resolution into an endless, futile struggle. In an age where AI reshapes entire industries overnight, clinging to these traditional IT approaches border on organizational malpractice.

AI/ML Simplified: Replace ChatGPT with an Open Source Model on Civo with Josh Mesout

Join Josh Mesout, CIO of Civo, in this workshop where we simplify AI and ML, focusing on deploying large language models (LLMs) using open-source tools. Learn how to leverage Civo infrastructure, understand the benefits of open-source models, and gain practical insights into setting up your own AI deployment. Ideal for software engineers and tech enthusiasts looking to reduce reliance on ChatGPT and take control of their machine learning models.

Get granular LLM observability by instrumenting your LLM chains

The proliferation of managed LLM services like OpenAI, Amazon Bedrock, and Anthropic have introduced a wealth of possibilities for generative AI applications. Application engineers are increasingly creating chain-based architectures and using prompt engineering techniques to build LLM applications for their specific use cases.

How to navigate the connectivity challenges of generative AI

Most of us are aware that generative AI offers opportunity for innovation and efficiency where it is revolutionising how businesses operate. However, its impact is not fully understood. Earlier this year, Console Connect conducted a survey by Arlington Research which engaged 1,000 global CTOs and senior leaders to gain a better understanding of the challenges and demands associated with gen AI adoption.

Unveiling the Future: ScienceLogic's AI Vision

Hear about our game-changing AI innovations! Join our exclusive keynote with our CEO, Dave Link and our Chief Product Officer, Mike Nappi, to: Explore our cutting-edge AI platform developments Discover how our breakthroughs outpace industry standards Learn how these AI advancements will transform your business Get a sneak peek into the AI technologies that will redefine productivity, creativity, and decision-making across industries.

Predictive Analytics Pipelines: Real-World AI, Predictive Maintenance, and Time Series Data

There’s so much talk about AI these days that it seems we quickly forget that AI isn’t a single type of technology. It’s a category, almost an umbrella term for a wide range of different technologies, applications, and approaches. The terms “Generative AI” and “Machine Learning AI” (often referred to as “Real-World AI”) describe two different branches that fall under the broader AI heading.

Building and Scaling AI in the Cloud: Overcoming Operational Challenges with Kubernetes and FinOps

The rapid rise of generative AI and large language models is revolutionizing industries and transforming how we interact with technology. However, developing and deploying these cutting-edge AI models and applications at scale in the cloud comes with a unique set of operational challenges. In this article, we’ll explore the key pain points teams face when building generative AI and how Kubernetes and FinOps practices can help overcome them.

AI As It Stands: Unpacking IT Trends at SolarWinds Day

The SolarWinds IT Trends Report 2024 – AI: Friend or Foe? indicated tension in the IT industry’s outlook on artificial intelligence (AI). While there is excitement about its potential to drive productivity, concerns linger around data quality, security, and regulation. At the recent SolarWinds Day event, I sat down with Krishna Sai, Senior Vice President of Engineering, and Cullen Childress, Senior Vice President of Product Management.

The Role of Marketing Automation in Streamlining Business Operations

Marketing, a cornerstone of business success, is a constantly evolving field. Embracing automation through integration or Artificial Intelligence (AI) technology and other digital tools can give your organization a competitive edge. In the world of digital technology, the consistently increasing number of marketing channels may be challenging. Automation is a solution for this challenge because it helps streamline various aspects of operations, from lead generation to customer management.

How is Technology Impacting the Healthcare Industry

Before AI-based healthcare technology, healthcare was often slow and limited. Doctors relied mostly on their own knowledge and simple tools. Patients had to wait a long time for appointments and test results. Keeping track of medical records meant stacks of paper files. Today, AI-based healthcare tech is changing everything. Smart machines help doctors spot diseases faster and more accurately. Patients can talk to healthcare providers through their phones or computers. Robots even assist in complex surgeries.

2.5X faster and 88% cheaper error resolution with GPT-4o mini and Raygun

In May, GPT-4o was released, refining the GPT-4 architecture with native multi-modal input support, faster speeds, and a cheaper price per token. This week, with the release of GPT-4o mini, it’s even more cost-effective and quicker. This model is considered better than GPT-3.5 Turbo, being faster and smarter—a win all around. Let’s put it to the test in a real-world application to see just how good it is for software developers.

Securing the Foundation of Cribl Copilot

Integrations are the bread and butter of building vendor-agnostic software here at Cribl. The more connections we provide, the more choice and control customers have over their unique data strategy. Securing these integrations has challenges, but a new class of integrations is creating new challenges and testing existing playbooks: large language models. In this blog, we are going to explore why these integrations matter, investigate an example integration, and build a strategy to secure it.

Discovering MongoDB Atlas: Perfect for Gen AI-powered Apps

As established in OpsMatters' previous AI articles, generative AI is changing the way digital experiences are created. With its ability to generate new content from existing data - whether that be images, music, or human-like text - GenAI has opened up new possibilities for developers and businesses alike. However, to make any GenAI-powered application run smoothly, you need a reliable database.

How AI is Transforming Language Learning Platforms

Artificial Intelligence (AI) is a modern marvel reshaping many industries. For app developers, AI offers unprecedented opportunities to create innovative, engaging, and effective language learning platforms. Using AI can greatly improve user experiences by tailoring learning to each person's unique needs, making it more effective and engaging.

AI Fitness Influencers: The Future of Social Media in the Health and Wellness Space

In the ever-evolving digital landscape, the influence of social media on the health and wellness industry is undeniable. As the world becomes increasingly interconnected, a new wave of fitness influencers has emerged - those powered by artificial intelligence (AI). These AI-driven fitness influencers are poised to revolutionize the way we engage with and achieve our health and fitness goals.

How Technology Advances Indoor Location Tracking Capabilities

The rapid evolution of technology has transformed numerous aspects of our lives, and indoor location tracking is no exception. Once limited to rudimentary applications, this innovative field has blossomed into a sophisticated system integral to various industries. From retail to healthcare, the advances in indoor location tracking have revolutionized how businesses operate and enhance user experiences. This article explores the latest technological developments in indoor location tracking, highlighting the role of Bluetooth beacons, Wi-Fi positioning, and Ultra-Wideband (UWB) technology.
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AI-enabled observability solutions are essential to manage application performance and security in on-premises environments

For all of the focus given to cloud-native technologies over recent years, it's sometimes easy to forget that a huge number of organizations continue to run their business critical and applications on-premises. And this will undoubtedly be the situation for some years to come within the public sector and in industries such as financial services and healthcare where organizations need to adhere to strict data privacy and security rules.

OpenTelemetry, AI, and the Future of Observability with Andreas Grabner

Shubham Srivastava from our team had the pleasure of meeting Andreas Grabner at KubeCon + CloudNativeCon Europe earlier this year. Andreas wears many hats in his daily work, primarily serving as a DevOps Activist at Dynatrace, where he has dedicated over 16 years to shape the Observability solutions we see today. He is also a Developer Advocate at Keptn – helping teams automate and orchestrate their deployments end-to-end and plays an active role as an Ambassador in the CNCF community.

Top tips: Can AI slash data center energy costs?

Top tips is a weekly column where we highlight what’s trending in the tech world today and list a few tips to explore these trends. This week, we’ll discuss how we can make data centers more energy efficient. Who knew that AI could cut energy costs? AI is everywhere, and rightfully so—with applications ranging from everyday life to IT, AI has embedded itself into our culture. Now, it can be an integral part of our data centers, too!

A complete guide to LLM observability with OpenTelemetry and Grafana Cloud

In the fast-paced world of technology, change is constant — and nowhere is that more evident today than in the flood of new features and advancements involving large language models (LLMs). They power various applications, from chat bots to advanced copilots. And as these LLMs and applications become more sophisticated, it will be vital that they work well and reliably. This is where observability, with the help of OpenTelemetry (using OpenLIT), plays an essential role.

How to Reliably Block AI Crawlers Using HAProxy Enterprise

The robots.txt file is a time-honored point of control for website publishers to assert whether or not their websites should be crawled by bots of various kinds. However, it turns out that AI crawlers from large language model (LLM) companies often ignore the contents of robots.txt and crawl your site regardless.

How Conversational AI Can Improve Your Sales Funnel Efficiency

Conversational AI is revolutionizing sales. It chats with customers like a human, using natural language processing and machine learning. It's like having a tireless, super-smart sales assistant. In today's fast-paced business world, an efficient sales funnel is crucial. Old methods are often slow and unable to meet modern shoppers' expectations for quick, personalized service. That's where this technology shines. Sales with conversational AI are changing how customer interactions take place. These AI tools engage leads 24/7, answer questions, and guide people through the buying process.

Why AI solutions aren't moving to market as quickly as imagined

With all the buzz around ChatGPT and the rapid mainstreaming of generative AI, 2024 was predicted to be the year of AI. While the market certainly talks a lot about AI this year, we’ve yet to see much of it in production environments. Events are a great chance for tech companies to showcase or announce new innovations to the market.

Why Data Integrity Matters: Insights From the IT Trends Report

In cooking, ingredients must be properly prepared by a trainee chef so that the master chef can craft the perfect dish. In carpentry, lumber is precisely cut and sanded by an apprentice so that an expert carpenter can build sound structures. A similar principle applies in artificial intelligence (AI), where IT professionals must ensure the correctness and consistency of data for AI systems to produce accurate insights. However, the SolarWinds IT Trends Report 2024 — AI: Friend or Foe?

Why you need to prepare your network for the rise of generative AI

The evolution of generative AI is beginning to rapidly transform the way that we work and communicate. This is only set to increase as generative AI excels in providing business value by driving innovation and making intelligent decisions at unprecedented speeds. However, to fully harness its potential, organisations must ensure that they deploy this revolutionary technology safely, securely and responsibly with the right network connectivity.

GPT consulting - can you increase your company's efficiency with artificial intelligence?

Currently, technological development allows for more and more effective use of these solutions in companies. In this way, they increase their efficiency. One of these tools is artificial intelligence. Thanks to GPT consulting, you can learn how to use it in many areas of business operations, automate many activities and receive great support in decision-making.

Top AI Software Solutions for Different Business Needs

We know that artificial intelligence (AI) is here to stay. It has improved daily business processes across all sectors: teams can save time, avoid repetitive tasks, and achieve greater productivity overall with the help of AI software. AI software has changed how companies operate, make decisions, and interact with customers. This article explores various AI software solutions designed to meet diverse business needs.

AI Hazards for Product Teams Five problems you'll have to solve

How might we realize the value of AI without blowing up any businesses? Artificial intelligence can bring transformative potential. The AI/ML promise comes with risks, challenges and unknowns. This talk focuses on the potential blockers in privacy, accuracy, ethics, costs, and stability, and provides a framework to evaluate and mitigate these risks.

The Symbiosis of Reality and Imagination: Advanced Development Services in Virtual and Augmented Realities

The convergence of reality and imagination has given rise to remarkable technological advancements, particularly in virtual reality (VR) and augmented reality (AR). These technologies, once a matter of science fiction, now offer diverse services that span industries and transform user experiences. VR and AR, through advanced development services, create immersive environments that redefine the boundaries of interaction, learning, entertainment and productivity.

Create an HAProxy AI Gateway to Control LLM Costs, Security, and Privacy

The introduction of ChatGPT two years ago caused sharply increased interest in (and use of) large language models (LLMs), followed by a crush of commercial and open source competition. Now, companies are rushing to develop and deliver applications that use LLM APIs to provide AI functionality.

How LogicMonitor and Amazon Bedrock Accelerate Generative AI Initiatives

Enterprise generative artificial intelligence (GenAI) projects are gaining traction as organizations seek ways to stay competitive and deliver benefits for their customers. According to McKinsey, scaling these initiatives is challenging due to the required workflow changes. With AI adoption on the rise across industries, the need for robust monitoring and observability solutions has never been greater.

ROI for GenAI: Splunk to Sumo Logic Transformer

Tool consolidation outcomes have driven some customers to drop Splunk and consolidate their log analytics use cases on Sumo Logic. Long-term Splunk customers with many dashboards, saved searches and monitors understandably want to retain a consistent experience for end users. As a result, a replacement strategy requires migration.

How Logz.io Provides Trustworthy Observability through AI

The business of observability is all about data: what you’re observing in the data, how you’re visualizing it, what it indicates about the state of your environment, and how to address issues that may occur. Creating your own perspective for observability, and understanding what you’re seeing, can be difficult.

GenAI Efficiency 101: 2 Easy Ways To Proactively Maximize ROI On GenAI Projects

Republicans and Democrats don’t agree on much, but when it comes to generative AI, they’ve managed to find 32 billion points of agreement. On May 15, a bipartisan group of senators unveiled a roadmap that would have the U.S. government spending $32 billion annually by 2026 to drive AI-related innovation. The U.S. isn’t alone; AI spending in India is growing at an annual average rate of 31.5%, and will exceed $5 billion by 2027.

The Role of AI in Enhancing Customer Experience

In today's digital age, customer experience (CX) has become a key differentiator for businesses across all industries. With the advent of artificial intelligence (AI), companies have the opportunity to revolutionize the way they interact with customers, offering personalized, efficient, and engaging experiences. In this article, we explore the impact of AI on customer experience and highlight how AI-driven platforms are transforming customer interactions.

Integrating AI into Legal Workflows: Benefits and Challenges

Artificial Intelligence (AI) is rapidly transforming industries across the globe, and the legal sector is no exception. The integration of AI into legal workflows presents both opportunities and challenges for legal professionals. By automating routine tasks, improving decision-making processes, and enhancing efficiency, AI can significantly benefit legal teams. However, the adoption of AI also brings about challenges that must be carefully navigated. In this article, we will explore the benefits and challenges of integrating AI into legal workflows.

Beyond the Horizon: Navigating the Future of AI and ML Innovation Panel

In this panel Navigate Local discussion, industry experts Josh Mesout, James Gress, Brandon Dey, and Cate Gutowski explore the future of AI and machine learning. They discuss the shift from augmentation to automation in software development, the impact of open-source vs. proprietary models, and AI's role in democratizing access to technology. The panel also addresses concerns about AI's influence on human cognition and the importance of human oversight.

Empower Professionals to Perform Better with AI

Adopting cloud technology to gain velocity and agility in the marketplace allows companies to focus on what matters most. However, this transition isn't without its risks. In this episode of Data (R)evolution, hosts Janki Patel Westenberg and Francesco Tisiot are joined by Dave Li, former Senior Software Engineer at Helthjem, and Oded Valin, Co-Founder & CEO at EverSQL, to discuss the application of AI in database management, the importance of expertise in cloud adoption, and the need for streamlined tools in an increasingly data-driven world.

Rod Thill and ServiceNow's Nick Tzitzon debunk AI myths

Content Creator Rod Thill and ServiceNow’s Chief Strategy & Corporate Affairs Officer Nick Tzitzon sit down during Knowledge 2024 to debunk common AI myths, like whether or not artificial intelligence will take our jobs. Nick also shares his thoughts on the future of AI and how putting AI to work for people in the business world will have an impact.

AI on the Watch: The Future of Plagiarism Detection in the Digital Age

In today's world, where information is at our fingertips, the issue of plagiarism has become more complex than ever before. With the rise of artificial intelligence (AI), we are witnessing a new era in the fight against academic dishonesty. This article explores how AI is changing the landscape of plagiarism detection and what it means for students, educators, and content creators.

Discovering PDFQuiz: The AI-Powered Game Changer in Education

As a marketing expert with a passion for cutting-edge technology, finding PDFQuiz was like uncovering a hidden gem in the world of educational tools. This remarkable SaaS solution, an AI quiz maker from PDF, is set to revolutionize the way students learn and teachers create exams. With its advanced features and user-friendly interface, PDFQuiz is poised to make a significant impact on the educational landscape.

The Fourth Principle of AI by Design: Simplicity and Accessibility

A tool’s success often rests on one question: Is it easy to use? In this final installment of our series on the AI by Design framework, we’ll discuss how SolarWinds applies best practices in simplicity and accessibility to develop artificial intelligence-driven solutions that provide a deeply intuitive user experience. Let’s take a closer look.

Key Benefits of AI for Modern Mortgage Companies

The use of artificial intelligence (AI) is growing gradually, and its impact can be felt in various settings like education, logistics, healthcare, and finance. In fact, according to statistica, the global market size of artificial intelligence is expected to be $184.00 billion in 2024. In the mortgage industry, artificial intelligence is also bringing about transformation. Mainly, AI has changed how the mortgage industry operates, making services more understandable, convenient, and accessible to a wider customer base. Below, we will explore the key benefits of AI for modern mortgage industries.

The future of AI in Business: Preparing your infrastructure

As the digital age progresses, businesses are increasingly turning to artificial intelligence (AI) to stay competitive and innovative. Among the various branches of AI, Generative AI (GenAI) has been rapidly adopted due to its immense potential to transform business operations.

Top Benefits of AI-Powered Customer Service Platforms

In today's digital age, customer expectations are soaring. Personalized interactions, round-the-clock availability, and efficient resolutions are no longer luxuries but necessities. To thrive in this competitive landscape, businesses are turning to AI-powered customer service platforms that leverage the power of artificial intelligence to revolutionize customer support.

Why Businesses Need Logistics Technology and the Role of 3PL Software

In today's fast-paced world, businesses of all sizes face the challenge of managing their logistics effectively. Whether it's a small startup or a large corporation, having an efficient logistics system can make a huge difference in operational success. This is where logistics technology, particularly third-party logistics (3PL) software, comes into play. Let's dive into why businesses need this technology and how 3PL warehouse management software can be a game-changer.

The Hater's Guide to Dealing with Generative AI

Generative AI is having a bit of a moment—well, maybe more than just a bit. It’s an exciting time to be alive for a lot of people. But what if you see stories detailing a six month old AI firm with no revenue seeking a $2 billion valuation and feel something other than excitement in the pit of your stomach? Phillip Carter has an answer for you in his recent talk at Monitorama 2024. As he puts it, “you can keep being a hater, but you can also be super useful, too!”

ScienceLogic Wins "AI Breakthrough Award" for Best AIOps Platform

ScienceLogic, a leader in automated IT infrastructure monitoring and AIOps, has won the “Best AIOps Platform” award in the seventh annual AI Breakthrough Awards! Run by Tech Breakthrough, a leading market intelligence and recognition platform for today’s most competitive global technology markets, the awards highlight some of the world’s most innovative artificial intelligence (AI) companies, technologies, and products.

Building an AI Assistant in Splunk Observability Cloud

Splunk Observability Cloud is a full-stack observability solution, combining purpose-built systems for application, infrastructure and end-user monitoring, pulled together by a common data model, in a unified interface. This provides essential end-to-end visibility across complex tech stacks and various data types, such as metrics, events, logs, and traces (MELT), as well as end-user sessions, database queries, stack traces and more.

10 Steps to Optimize Software Operations with AI

How can businesses maintain a competitive edge and ensure operational efficiency? The answer lies in optimizing software operations with Artificial Intelligence (AI). By leveraging AI, companies can automate processes, enhance decision-making, and significantly improve their software operations. Are you curious about how AI can benefit your business? This guide aims to provide a comprehensive roadmap for integrating AI into your software operations, addressing common concerns and questions from IT managers, software engineers, and business leaders.
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Enhancing Aspire with AI: integrating Ollama for local error resolution

In this article, we'll explore how we developed an Aspire component that spins up an Ollama container and downloads a Large Language Model, ready for use. If you're new to any of these technologies, you can continue reading, otherwise feel free to skip to the technical walkthrough. As a quick bit of background, we recently released an Aspire component that brings a free, lightweight Raygun app into your local development environment to help debug exceptions. We then subsequently enhanced this with AI Error Resolution capabilities which runs entirely on your local machine.

Bridging the Gap between Financial Services and Customer Satisfaction with AI Support

The financial services industry is evolving rapidly, and customers demand exceptional service and personalized experiences. Artificial Intelligence (AI) bridges the gap between traditional financial services and modern customer expectations.

Practical Demo: Harnessing the Power of #AI and #Automation

Harnessing the Power of AI and Automation This webinar delves into the adoption of generative AI and its role in ITSM, decision making, user experience transformation, ticket classification, self-healing, and virtual agents. It also covers incident summarization, knowledge article generation, and the AI Configuration Hub. The benefits of AI and automation, such as improved data accuracy, analyst productivity, and employee experience, are highlighted.

Identify anomalies, outlier detection, forecasting: How Grafana Cloud uses AI/ML to make observability easier

At Grafana Labs, our No. 1 approach when building AI/ML tools is to enable humans (a.k.a. all of us!) to understand complex systems. In other words, we want to make observability still human, but less complicated. (Our second use case? Making social media more fun.) We believe that AI/ML tools in observability should work towards minimizing toil and the need for everyone in your organization to have the same deep domain knowledge about your increasingly complex stack.

Handling LLM Hallucinations: Taking Your LLM Features From Prototype to Production

This is a vendor guest post authored by the team at Lytix. Lytix being discussed on this blog is not an endorsement by Taloflow or an approval by Taloflow of any of the content contained herein. Taloflow is not compensated for this vendor guest post in any way and presents this post for purely informational purposes and the benefit of site users.

How Meta and Google use AI to improve incident response

The world population in 2024 is approximately 8.12 billion people. Of these, 4.3 billion people use Google regularly, while 3.74 billion are active users on Meta's platforms. Any disturbance involving these tech giants will surely make headlines, as seen in the recent Google’s Unisuper incident. The scale of these tech companies brings fascinating challenges in every aspect of their operations, including incident response.

AI Tools for Business and Marketing: Your Unseen Team

In the fast-paced, ever-changing world of business and marketing, standing still is not an option. You need to adapt, innovate, and stay ahead of the curve. And that's where Artificial Intelligence, or simply AI, comes in. AI tools are not just another item in your toolkit. They're must-have game-changers, revolutionizing the way businesses operate and market their products. So let's take a look at 10 tools for your content production that provide invaluable aid.

How Qovery Uses AI To Empower Developers

We're in 2024, and one thing has become clear: the future belongs to those who can harness the power of artificial intelligence (AI). At Qovery, we are at the forefront of this transformation, integrating AI into our internal developer platform to revolutionize how developers manage their application lifecycles. Our mission is to empower developers with autonomy, efficiency, and deep insights, ensuring they can focus on what they do best — building great software.