In rotating their tech support tasks, Reciprocity is finding a better way to monitor their code — and a better feel for their process. Joe Alfaro, VP of Engineering at Reciprocity, shares how Sentry helps his team resolve problems before customers can report them. Like most companies, Reciprocity constantly iterates on the best ways to support our product.
Dogfooding is the practice of sampling your own product before the public does. For dog food executives, chowing down on their own kibble is a literal gut-check. For Sentry, we’ve been using Performance in advance of its upcoming release as a way to think through our own issues, all so we can give you better visibility into yours. Context is critical for software teams. It bridges the gap between a problem to solve and the right person to solve it.
Week after week, developers work tirelessly to publish updates that improve the stability of their mobile applications, so people like me can rely on our phones for work, play, and even occasional childcare. So to all those on a bug fix rotation right now: thank you. Unfortunately, my appreciation isn’t actually a great indicator of a release’s success. Developers are looking to Sentry to provide insights like version adoption, crash-free sessions, crash-free users, etc.
As one of the leading grocery delivery services in India, Grofers needed to make massive fulfillment adjustments as demand rocketed due to an entire nation sheltering in place to help control the spread of infection during a global pandemic. For the Grofers team, providing much-needed grocery delivery service is as much of a technical challenge as a human resources one.
On the surface, food delivery service seems straightforward. However, creating a food delivery startup is more like building a transportation and logistics company than pizza delivery. Coordinating web and mobile applications for seamless ordering, tracking, and delivery, all within razor-thin service windows, takes an unprecedented level of complexity (when you get it right). And once you begin to scale service, the technical challenges become even greater.
At Sentry, we often get asked how error monitoring is different from APM or logging. To help answer this, I’ve broken down the different types of monitoring into four major categories.
With a service designed to help remote teams run more efficiently, Tability’s success relies on application reliability and deliverability to help its users keep complicated projects on schedule. This is why Tability has relied on Sentry error monitoring to identify issues in code and scale development work efficiently.