Best ways to map impact of application performance issues on business goals

It is no secret that right application performance monitoring strategy is the key to ensure that your business delivers steady performance 24/7. To get the best from your applications and ensure smooth end user experience, it is critical to identify where the pitfalls lie and be cognizant to all the end-to-end processes involved in your business applications.

What is remote monitoring and management (RMM)?

Remote monitoring and management (RMM) is the process of tracking, monitoring, and managing endpoints for multiple clients. It is mostly used by managed service providers (MSPs) to provide IT services to organizations who outsource their IT requirements. Two of the basic solutions required to start a MSP business are an RMM tool and a professional services automation (PSA) tool. Choosing the best RMM-PSA combo is a different topic altogether that we’ll leave for another discussion.


The what, why, and how of unified endpoint management

IT management has become a department that exists in every business ecosystem, irrespective of verticals. Those who are responsible for taking care of IT management need to work around the clock to secure and maintain servers, computers, smartphones, tablets, iPads, IoT devices, virtual machines, and more. The technician alone is like a modern puppeteer controlling and manipulating all these devices from one, central location in a unified way.