Mattermost

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Accelerating Digital Operations in Government

Mattermost has proudly served government and public sector organizations of all types since we got our start in 2016. We have always embraced our role as the open source collaboration platform that can deliver developers and other technical teams the tools needed to accelerate digital operations through better collaboration, in a secure and self-managed environment. Today we emphasize our commitment to these organizations further with the launch of Mattermost Government Solutions.

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Playbooks in Action: Creating Effective, Repeatable Incident Resolution Workflows

While service incidents can be wildly dissimilar, they tend to have one thing in common: a need for quick resolution. Response teams need a robust, repeatable process to follow that ensures fast, mistake-free execution, especially for those 4 AM calls. Having a documented checklist saved where the entire team can access and use it at any time could make the difference between quick resolution or compounding the problem.

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An Introduction to Mattermost's Product Documentation Tech Stack

As I approach my first anniversary at Mattermost as a Senior Technical Writer, it’s fun to look back on what has been an empowering year of daily technical learning. When I joined Mattermost, I was new to many of the processes and tools used by the team: A year in, I’ve now introduced, led, and supported enhancements across all of these areas, and more! I’d like to introduce you to our product documentation tech stack and share some key learnings we’ve adopted.

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A CTO's View: Driving Continuous Alignment with Mattermost 6.0

The past few weeks have marked a real milestone for the Mattermost community. My co-founder and longtime colleague, Ian, shared his reflections on our huge v6.0 launch, and I echo his take on the magnitude of the launch and our new product capabilities. As CTO at Mattermost, I have the unique pleasure of leading product development efforts for an open source platform backed by an inspiring community of contributors and enthusiasts.

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How We Use Sloth to do SLO Monitoring and Alerting with Prometheus

One of the most challenging tasks for Site Reliability Engineers is to align the reliability of the systems with the business goals. There is a constant battle between delivering more features—which increases the product’s value—and keeping the system reliable and maintainable. A significant ally to achieve both objectives is the Service Level Objective Framework.

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The Absolute Fastest Way to Get Started with Mattermost Apps

This post outlines the quickest path available for a developer to use a basic Mattermost app on a local setup. It makes use of Docker containers, a Node.js app, and — of course — a Mattermost instance! When you’re ready to get started with the Mattermost App Framework, here are the steps that you will need to take.

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How to Upgrade to Mattermost v6.0

Thanks to a lot of hard work and excellent feedback from the open source community, Mattermost v6.0 is now generally available! This is a major platform upgrade with new capabilities and wider use case coverage, which many server administrators will be eager to take advantage of. Due to the scope of the changes introduced in v6.0, admins will want to plan ahead for a bit of downtime, especially for larger database migrations. Here’s a rundown of what’s new and what to expect.

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How We Use Mattermost to Build Mattermost

We started building Mattermost because there was no collaboration solution on the market that fulfilled our engineering teams’ needs as game developers. These days, we’re a software development startup with many of the same needs, processes, and frustrations as our customers. Mattermost has been 100% remote from the beginning, with employees all over the world.