ServiceNow

2003
Santa Clara, CA, USA
Aug 20, 2019   |  By Tom Yeatts
We’ve all been there. You need something from your local or state government agency, so you navigate to their website. But instead of finding what you need quickly, as you would with many consumer sites, the site is a mess. It’s organized by agency department, which you don’t really understand, or it’s not organized at all, with a hodgepodge of information all over the place.
Aug 8, 2019   |  By ServiceNow Blog
Insights from the Forrester Total Economic ImpactTM Study on the Business Benefits of ServiceNow Customer Service Management Customer service holds the key to business success. Great customer service leads to greater customer satisfaction and loyalty, which research shows leads to revenue gains and profitability increases. ServiceNow can help companies achieve the great customer service they need to move the needle.
Aug 1, 2019   |  By Lisa Wolfe
To paraphrase Winston Churchill, if you don’t learn from history, you’re doomed to repeat it. That may sound a bit apocalyptic, but here’s the point: To make well-informed, well-judged decisions, you need historical context. That’s why we get better at doing things over time. Expertise doesn’t just instantly happen—it’s a combination of intelligence and experience.
Jul 30, 2019   |  By ServiceNow Blog
U.S. Bank began rolling out ServiceNow modules last July with the IT Service Management (ITSM) application, followed by their HR and security applications, with more Now Platform features rolling out yet this year. Bank executives wanted to get a look at how the new applications were helping their goals of encouraging employees to self-serve their technical support needs instead of calling service centers for help, enabling them to get back to work faster.
Jul 24, 2019   |  By ServiceNow Blog
In 2018, if you were a third-party vendor looking to provide products or services to the city and county of Denver, officials there had a few questions—more than 300, in fact. To assess vendor risk exposure, the city had long required applicants to fill out a 60-page questionnaire, which was then reviewed by the agency soliciting services, the information security team, and the purchasing department. The process could take six to eight weeks to complete.
Oct 27, 2018   |  By ServiceNow
An end‑to‑end approach to managing the lifecycle of your IT portfolio
Oct 27, 2018   |  By ServiceNow
Get your ITIL project off to a great start
Oct 1, 2018   |  By ServiceNow
How to Create a Consumer Service Experience at Work
Oct 1, 2018   |  By ServiceNow
Make these common help desk issues a thing of the past with ITSM
Sep 1, 2018   |  By ServiceNow
Learn how today's CIOs deliver strategic IT while reducing costs, increasing agility and ensuring resources are deployed effectively.
Jan 31, 2019   |  By ServiceNow
The Success Navigator saves you time and effort by quickly assessing your digital transformation readiness and providing clear recommendations on the prescriptive actions that can be taken to successfully achieve your business outcomes faster.
Jan 30, 2019   |  By ServiceNow
London is here! Our latest release includes exciting new capabilities that deliver intelligence for everyday work and better experiences.
Jan 30, 2019   |  By ServiceNow
London is here! Our latest release includes exciting new capabilities that deliver intelligence for everyday work and better experiences.
Jan 30, 2019   |  By ServiceNow
London is here! Our latest release includes exciting new capabilities that deliver intelligence for everyday work and better experiences.
Jan 30, 2019   |  By ServiceNow
London is here! Our latest release includes exciting new capabilities that deliver intelligence for everyday work and better experiences.