Santa Clara, CA, USA
Sep 21, 2021   |  By Rob Pickering
ServiceNow’s 6,900 customers have pretty big expectations of what ServiceNow needs to deliver to help them achieve their business goals—from more engaging employee experiences to boosted customer loyalty and increased agility, productivity, and efficiency. We aim to meet those expectations by practicing what we preach.
Sep 20, 2021   |  By Vasant Balasubramanian
ServiceNow is proud to be named a Leader, for the second consecutive year, in the Gartner 2021 Magic Quadrant for IT Risk Management (ITRM).1 We’re especially pleased that our ability to execute has been recognized with the highest rating of all vendors evaluated. Gartner also named ServiceNow a Leader in the August 2021 IT Vendor Risk Management Tools.
Sep 16, 2021   |  By Jon Sigler
The ways we live and work have fundamentally changed with remote working and hybrid work models becoming the norm. Digital transformation has taken on a new level of urgency to the point where its success or failure directly impacts an organization’s ability to prosper or even survive. More than ever, organizations need a single platform to enhance productivity, accelerate innovation, and engage their employees and customers, wherever they are.
Sep 16, 2021   |  By Abhijit Mitra
The pandemic has accelerated the digital imperative across all industries. At ServiceNow, our purpose is to make the world of work, work better for people. That purpose has never been clearer as we help our customers solve some of the most pressing challenges of the 21st century—from talent shortages to continuing global vaccination efforts—and everything in between.
Sep 16, 2021   |  By Blake McConnell
Business leaders face a do-or-die situation when addressing the challenges of the new world of hybrid work. Digital transformation within employee experiences is no longer simply a driver of growth and productivity—it’s an imperative to help employees find better balance and keep them creative, productive, and engaged.
Sep 16, 2021   |  By John Ball
During the pandemic, companies that weren’t digitally enabled had great difficulty dealing with the massive disruption that hit them overnight. For me, this reinforced the lesson that great customer experience goes beyond simply boosting engagement or providing multiple touch points. Instead, customer-centric companies outperform by realigning operations and processes for better customer outcomes.
Sep 16, 2021   |  By CJ Desai
Employees and customers want seamless experiences wherever work happens—in an office, a hospital, a manufacturing floor, at home, or on the go. To survive in the new world of hybrid work, companies must embrace digital platforms that empower their most important stakeholders. That’s why I’m thrilled to announce the Now Platform® Rome release, which is generally available to customers starting today.
Sep 16, 2021   |  By Vasant Balasubramanian
“How can I manage privacy and risk of exposure of personal data from malicious attackers, or my own employees, while keeping pace with global evolving regulations?” For many organizations, this is a constant struggle made more daunting by the fact that data is siloed and processes are manual. Both remote workers and evolving infrastructure can represent opportunities for attackers. Because personal data is so precious, it’s most likely to be stolen or exposed during an attack.
Sep 16, 2021   |  By Josh Kahn
New digital experiences are imperative to win market share and attract new talent. The speed to build these experiences directly impacts how organizations differentiate. However, there aren't enough trained software developers to meet the new demand. There needs to be a better way.
Sep 14, 2021   |  By Eric Ehlers
Manufacturers were already reexamining how they use technology when COVID-19 hit and significantly accelerated that need. Some transformed and were able to pivot quickly, but others are still grappling with challenges in their supply chain and demand fluctuations. There will be more changes, including unexpected ones, and manufacturing operations must adapt quickly. Digital transformation has some real advantages in the industry.
Sep 9, 2021   |  By ServiceNow
After many long months of waiting to see each other again in person, ServiceNow employee Carolyn and her mother, Linda, see a light at the end of the tunnel, thanks to vaccination efforts supported in part by ServiceNow vaccine management solutions.
Sep 2, 2021   |  By ServiceNow
Australia’s leading demographics expert Bernard Salt predicts 3 trends driving new ways of working and marks the biggest economic, social, and demographic changes in Australia’s history—backed by workflows—that paved the way to better work and life.
Jun 17, 2021   |  By ServiceNow
With ServiceNow, the NHS Scotland integrated national data with local GP records to create a consistent, dynamic workflow—protecting citizens in the fight against COVID-19.
May 26, 2021   |  By ServiceNow
Let’s take it from the top: our leadership team shares what gives us our edge – and what keeps us humble.
Mar 10, 2021   |  By ServiceNow
Learn how you can better manager your vendor risk with ServiceNow Vendor Risk Management and BitSight Security Ratings.
Jan 29, 2021   |  By ServiceNow
Introducing the Safe Workplace apps and dashboard. Four apps designed to help ensure the health and safety of your workforce and workplace, all housed in a single dashboard to give you a comprehensive look into everything you need to know.
Jan 29, 2021   |  By ServiceNow
By addressing the “last mile” challenge for vaccine management at scale, including vaccine distribution, administration, and monitoring, ServiceNow is eliminating vaccination barriers and accelerating the immunization process.
Dec 4, 2020   |  By ServiceNow
What would visibility of your IT estate mean to you? Imagine the decisions you could make with a new perspective on your IT systems, and the workflows to take action based on your new visibility. You see all, know all, and control all.
Nov 19, 2020   |  By ServiceNow
Paul Hardy, Innovation Evangelist speaks with Tom Cheesewright, Applied Futurist, on findings from The Work Survey, conducted for ServiceNow, providing a global view of the future of work beyond Covid 19. Hear how digital transformation will become an increasing focus for business spending as companies look to innovate the processes of getting work done.
Nov 19, 2020   |  By ServiceNow
Nerys Mutlow, Innovation Evangelist speaks with Tom Cheesewright, Applied Futurist, on findings from The Work Survey, conducted for ServiceNow, providing a global view of the future of work beyond Covid 19. They discuss how 2020 has seen an entirely new way of working, the benefits of remote working from home, and how the challenges are becoming more apparent.
Oct 27, 2018   |  By ServiceNow
An end‑to‑end approach to managing the lifecycle of your IT portfolio
Oct 27, 2018   |  By ServiceNow
Get your ITIL project off to a great start
Oct 1, 2018   |  By ServiceNow
How to Create a Consumer Service Experience at Work
Oct 1, 2018   |  By ServiceNow
Make these common help desk issues a thing of the past with ITSM
Sep 1, 2018   |  By ServiceNow
Learn how today's CIOs deliver strategic IT while reducing costs, increasing agility and ensuring resources are deployed effectively.
Sep 1, 2018   |  By ServiceNow
3 business challenges the Now Platform can help you solve
Aug 1, 2018   |  By ServiceNow
How financial institutions are using ServiceNow for security operations
Aug 1, 2018   |  By ServiceNow
With a reference guide of key features and functionality
Jul 1, 2018   |  By ServiceNow
Slash audit costs, improve efficiency, and minimize risk
Jul 1, 2018   |  By ServiceNow
On average, it takes nine months to detect and contain a data breach. Discover the seven security operations capabilities you need to decrease that time and reduce your risk of exposure.

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.

Everyone deserves great experiences at work. Now routine tasks happen in a snap, and complex projects flow smoothly. With the Now Platform, anyone can work effortlessly across teams, silos, and systems. When people work better, business works better.

Say goodbye to silos: The Now Platform is a ready‑built foundation that transforms how your business operates. Because life at work is better when user experiences are intuitive and tasks are automated. And work moves faster when you can orchestrate across departments and IT applications with powerful workflows.

Work better: Whether you’re in IT, Security, HR or Customer Service—or just want to build your own custom applications—you can deliver great experiences to transform how work gets done.

ServiceNow makes work, work better for people.