ServiceNow

2003
Santa Clara, CA, USA
Jun 25, 2020   |  By ServiceNow Blog
CareAR announces the availability of its ServiceNow integration, providing an innovative industry solution seamlessly extending enterprise-grade augmented reality (AR) visual support as part of a ServiceNow digital workflow experience.
Jun 25, 2020   |  By ServiceNow Blog
We measure a lot of our ITSM success through increments of time. But mean time to resolution, time on page in the knowledgebase, and cases-per-hour aren’t just go-to metrics. They set the cultural expectations for our service teams – that improving service times, without sacrificing quality, is paramount.
Jun 25, 2020   |  By ServiceNow Blog
Look around your desk, and you probably see a variety of tools that make you more productive — an ergonomic chair, a mug of coffee or tea, a notepad, or a charger. As individuals, we put great thought into making our personal space productive, a habit that many organizations have yet to fully replicate in their digital workspaces.
Jun 25, 2020   |  By ServiceNow Blog
Chatbots are rising in popularity, both in consumer and enterprises circles, because they are quick, sometimes clever, and ultimately help workers and customers get answers to common questions without bogging down your service team. As part of our ITSM Professional package, ServiceNow’s Virtual Agent far exceeds some of the chatbots you may have used in your personal life for one simple reason – access to information.
Jun 24, 2020   |  By ServiceNow Blog
How to allow customers to easily request data privacy under the California Consumer Privacy Act Julie, who recently took up baking cupcakes as a hobby, is furious—and not about her culinary skills. She hadn’t realized how much of her personal information the company from which she bought her supplies had harvested and sold, without her express permission.
Oct 27, 2018   |  By ServiceNow
An end‑to‑end approach to managing the lifecycle of your IT portfolio
Oct 27, 2018   |  By ServiceNow
Get your ITIL project off to a great start
Oct 1, 2018   |  By ServiceNow
How to Create a Consumer Service Experience at Work
Oct 1, 2018   |  By ServiceNow
Make these common help desk issues a thing of the past with ITSM
Sep 1, 2018   |  By ServiceNow
Learn how today's CIOs deliver strategic IT while reducing costs, increasing agility and ensuring resources are deployed effectively.
Jan 31, 2019   |  By ServiceNow
The Success Navigator saves you time and effort by quickly assessing your digital transformation readiness and providing clear recommendations on the prescriptive actions that can be taken to successfully achieve your business outcomes faster.
Jan 30, 2019   |  By ServiceNow
London is here! Our latest release includes exciting new capabilities that deliver intelligence for everyday work and better experiences.
Jan 30, 2019   |  By ServiceNow
London is here! Our latest release includes exciting new capabilities that deliver intelligence for everyday work and better experiences.
Jan 30, 2019   |  By ServiceNow
London is here! Our latest release includes exciting new capabilities that deliver intelligence for everyday work and better experiences.
Jan 30, 2019   |  By ServiceNow
London is here! Our latest release includes exciting new capabilities that deliver intelligence for everyday work and better experiences.